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M. BANKOLE OLUWANIYI
b Brown Road, Aguda
Date of Birth: th
OBJECTIVE: To maximize my potentials
and contribute positively to my environment, work with existing staff
and facilities, contributing my own quota, to demonstrate professional
excellent in a service/profit oriented organization so as to improve
organization objectives and achieve managerial goals.
Obafemi Awolowo University,
IleIfe, Osun State
BSc Hons Physics
C A C Grammar School, IjuAkure
Senior Secondary School Certificate
Intercontinental Bank, Maiduguri Branch. July March
Customer Service Unit NYSC
Excellent customer service
Ensuring proper and complete
mandates are in place before opening a new account.
Opening account for new
Proper stock taking and
distribution of ATM cards/ cheque books to customers
Save keeping of customers
Intercontinental Bank, c
Danmole Street, VIsland Lagos May
– till date
International Card Operations
MasterCard/ Visa Card production
and ensure a prompt delivery to various branches
ATM terminal setup for MasterCard
Daily reconciliation of
MasterCard Net Settlement Advisement NSA, separating acquirers credit
and customers transactions
Daily reconciliation of
VISA Base II Settlement figures between VISA credit Card and VISA debit
Settlement of all ON US
and NOT on US transactions on the bank’s acquired terminals.
Regular modification of
the bank’s MasterCard/VISA program to ensure all customers’ transactions
are processed as required and non is out of the source data
Training of Customer Service
Officers/ Cash officers/ Branches Head of Operation and Regional Ebanking
officers on the operations of International Cards and the product knowledge
of International cards MasterCard and VISA cards
Working with System Development
Unit IT in designing a URL for Customer Services Officer CSO in
the branches to key in customers MasterCard and VISA card request to
avoid duplication and keep track of their request.
Ensure a proper and complete
process flow for MasterCard/ VISA settlement is established.
Modification of IBI Incoming
Bank Interface program to spool customers’ payment three times daily.
Linking Card production
program and IBI program to spool payment for those customers that has
made card request.
Development of program to
distribute MasterCard acquirer income to branches and also the recoup
chargeback funds from various terminals.
Intercontinental Bank Executive
Trainee Program March – April
MasterCard GCMS reconciliation
Association of Certified
Charted Accountants ACCA In View
Integrity and transparent
Good interpersonal skills
with ability to work effectively in a team
and problem solving skills
Ability to use Microsoft
REFEREES: Pastor Gbenga Odubanjo
Dosu street, Micom b/stop
Ebanking Operations, Intercontinental Bank
C Danmole Street,Victoria Island, Lagos.