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<pre>Array ( [var] => cut_url ) </pre> Resume for Christine K. for Administrative / Clerical / Support in Tombstone, Arizona. Search More Resumes for Administrative / Clerical / Support on Resumark.com #4XRO1E9ZH
 

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Resume for Christine K. for Administrative / Clerical / Support in Tombstone, Arizona




Occupation: Administrative / Clerical / Support Industry:
Country: United States City: Tombstone
State: Arizona ZIP: 85638



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CHRISTINE E K.

PO Box

Tombstone, AZ

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QUALIFICATIONS PROFILE 

Skilled and personable Administrative Assistant with years experience providing consistent, approachable customer service and full range of general office support. 

  • Administration: Provide exceptional administrative support to peers and management.  Success streamlining office processes to increase efficiency and improve service.  Track financial data and accurately process customer payments.  Outstanding communication skills; continuously project a highly polished professional image.
  •  
  • Customer Service:  Serve as initial point of contact for customers, patients, vendors, and partners.  Educate customers and visitors regarding company services and products.  Efficiently schedule appointments and promptly respond to inquiries via email and telephone.
  •  
  • Medical Office:  Interfaced with patients to assess immediate needs and schedule appointments.  Collected patient and financial data ensure full and proper payment.  Billed accounts electronically.  Performed reimbursement and collection processes. Composed correspondence. Transcription. Posted payments. Office manager. CPT, HCPC, and ICD coding.
  •  
  • Technical Skills:  Adept with Microsoft Office Word, Excel, PowerPoint, Outlook MedAct, Mapics, PsychConsult, Mysis Medic.  Capable of managing multiline telephone systems. Typing words per minute with superior accuracy.
  •  
  • Key Strengths:  Excel at developing strong relationships with staff, managers, and clients; strong record of creating a positive first impression.  Highly organized, detail oriented, and conscientious; entrusted by management with confidential materials.  Adapt quickly to new and evolving environments.
  •  
     
     

    PROFESSIONAL EXPERIENCE 

    Max Motion Physical Therapy – Sierra Vista, AZ  – Present

    Full operation of the front desk including registration, scheduling, insurance verification, billing, posting charges/payments, banK., tech assistance, primary contact in patient relations. 

    Battle Creek Health Systems – Battle Creek, MI  

    Registrar of emergency room office and bedside patients in a local hospital, insurance verification, collection of copays and account balances.  Registration of mammography patients and admission of patients into the hospital.  Assisted uninsured patients with financial options. Greeted patients and routed phone calls. Responded to patient inquiries.  

    Access Medical LLC – Kalamazoo, MI        

    Reimbursement and collections manager in a durable medical equipment office.  Primary billing of automated accounts. Developed efficient method of payment processing balancing with bank deposit.  Assisted the CEO/CFO in analyzing and recommending process/procedure protocols and implementation.  Followup of rejected claims.  Assisted customers with financial payment solutions and/or inquiries. Processed and mailed monthly statements. Worked accounts receivable weekly. 
     
     
     

    Summit Pointe – Battle Creek, MI 

    Reimbursement and/collections via accounts receivable in an outpatient mental health facility. Served as point of contact, routing telephone calls, greeting customers, and responding to customer inquiries, scheduling, verification of insurance coverage, assisted patients with financial options.  Posted payments with followup of rejected claims.  Processed and mailed monthly statements.  Worked receivables weekly.  Team meeting facilitator, agenda/meeting recorder, analyzed and recommended process/procedural changes.  

    PROFESSIONAL CERTIFICATIONS  

    Productivity Point International Technology Learning Solutions Word/Excel, Grand Rapids, MI

    Ken Blanchard Company – Building Highperformance Teams, Battle Creek, MI

    Skillpath – The Indispensable Administrative Assistant, Grand Rapids, MI

    Cross Country Education certification for insurance coding, billing, collections, E. Lansing, MI

    Situational Leadership II – Focus certified through Corporate Education & Training, Battle Creek, MI

    Cultural Competency – Focus certified through Corporate Education & Training, Battle Creek, MI

    _______________________________________________________________________________________________ 

    SUMMARY OF ADDITIONAL PROFESSIONAL EXPERIENCES 

    Associated Retinal Consultants, P.C. – Traverse City, MI  

    Office coordinator for two retinal surgical ophthalmologists.

    Standard Register Company, Traverse City, MI  

    Office coordinator and customer service representative for a business forms manufacturer.

    Professional Consulting and Accounting Group LLC, Grand Rapids, MI  

    Administrative support and payroll clerk for an investment company.

    The Booksellers Book Store, Colorado Springs, CO  

    Co owner and manager of a retail book store.

    Oaklawn Hospital, Marshall, MI  

    Outpatient supervisor, patient account representative, switchboard operator for a local hospital. 
     
     

     
     
     


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