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<pre>Array ( [var] => cut_url ) </pre> Resume for Heather C. for Administrative / Clerical / Support in Richmond, Virginia. Search More Resumes for Administrative / Clerical / Support on Resumark.com #ASJPKQC73
 

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Resume for Heather C. for Administrative / Clerical / Support in Richmond, Virginia




Occupation: Administrative / Clerical / Support Industry:
Country: United States City: Richmond
State: Virginia ZIP: 22546



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Heather K. C.

Daffodil Court

Ruther Glen, Virginia

Home

QUALIFICATIONS…summary:

  • Dynamic individual with proven successful background in sales, marketing, management, and customer service in medical, hospitality, and retail environments
  • Excel in the ability to manage projects/staff, and to consistently exceed client expectations
  • Skilled in planning, organizing, measuring, documenting, managing, monitoring, and reporting work efforts
  • Strong ability to reengineer processes, and to recommend and implement change
  • Possess exceptional presentation and customer service skills
  • CHRONOLOGICAL WORK EXPERIENCE:

    Patient Care Coordinator Neibauer Dental Care, Fredericksburg, Virginia, / – Present

    Assures patients are promptly scheduled and cared for in a professional manner. Communicates the needs of the patient to dental professionals and provides additional support by scheduling and confirming required dental services in a timely and efficient manner. Office duties include marketing inhouse dental services, reviewing dental coverage, organizing treatment records, ensuring patients receive recommended dental care, submitting invoices and posting payments, and maintaining the inventory of supplies and materials.

    Accomplishment:

    Recognized by patients for presence, exceptional customer service skills, and professionalism.

    Leasing Consultant, The Donaldson Group, Fredericksburg, Virginia

    Professionally market, show, and lease apartments in accordance with Fair Housing laws and compliance with established company policies and procedures. Duties include interviewing potential tenants, facilitating property overviews, performing security background checks, composing leases, conducting market surveys, and performing all assigned administrative duties required to effectively operate the leasing office.

    Accomplishment:

    Created and maintained a customer and employee friendly business environment.

    Manager, Club Libby Lu/Assistant Manager, Build a Bear, Charlotte, North Carolina

    Manage the daily functions of store and all full and part time employees to ensure customer satisfaction. Duties include overseeing entire financial operation, handling all personnel functions of interviewing, hiring, training, and terminating employees, and performing problem analysis and resolution. 

    Accomplishment:

    Recognized for creating and maintaining a customer and employee friendly business environment.

    Assistant Manager, Regal Entertainment Group, Fredericksburg, Virginia,

    Manage sales efforts of over thirtyfive employees that directly interface with customers, and compliance to building security measures. Duties include completing daily building inspection, performing as liaison between company and vendors, training employees, implementing procedures, heading up safety committee, and reconciling inventory.

    Accomplishment:

    Increased sales with effective merchandising and sales training provided to subordinate.

    Substitute Teacher/Teacher’s Aid, Spotsylvania, Virginia and Statesville, North Carolina,

    Maintain an effective learning environment and preparing materials, lessons, and instructions.  Duties include instructing classes, grading work, and assisting teachers with class preparation and delivery.

    Accomplishment:

    Acknowledged by staff and parents for strong ability to maintain an effective learning environment.

    Manager, Movie Gallery, Spotsylvania, Virginia,

    Manage efficient operation to ensure profitability and customer satisfaction.  Duties include overseeing the daily activities of employees, completing settlement of daily receipts, and hiring, training, managing, and terminating employees.

    Accomplishment:

    Rewarded for creating and maintaining a customer and employee friendly business environment.

    Office Manager, Dr. Ali Y. Ghatri, DDS, Manassas, Virginia,

    Manage dental office to ensure profitability and customer satisfaction  Duties include composing monthly and quarterly reports, scheduling appointments, completing insurance billing, posting and reconciling accounts payable and receivable, and performing as liaison between doctor and vendors, dental labs, and patients.

    Accomplishment:

    Acknowledged for professional manner, efficiency, and customer service skills.

    Receiving Associate, Burlington Coat Factory, Fredericksburg, Virginia, –

    Oversee customer transactions to ensure customer satisfaction.  Duties include performing inventory control, generating inventory reports, coordinating with buyers, and tracking all incoming merchandise to ensure accurate count and pricing.

    Accomplishment:

    Continually acknowledged for accuracy in reporting, professionalism, and customer service skills.

    EDUCATION:

    Associates of Arts degree, Business Administration, Strayer University, Fredericksburg, Virginia,  

    References Available upon Request


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