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<pre>Array ( [var] => cut_url ) </pre> Resume for Diana O. for Administrative / Clerical / Support in Oahu, Hawaii. Search More Resumes for Administrative / Clerical / Support on Resumark.com #CRUCH9796
 

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Resume for Diana O. for Administrative / Clerical / Support in Oahu, Hawaii




Occupation: Administrative / Clerical / Support Industry:
Country: United States City: Oahu
State: Hawaii ZIP: 96797



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DIANA O.
Polanis Street cell
phone
Waipahu, Hawaii
EMAIL:
It takes vision, mission and teamwork to perform an excellent work environment and with
confidentiality and professionalism, I will make it happen.
Administrative Assistant
Over fifteen years of administrative and public experience. Computer literate: Microsoft Word , Basic
Excel, PowerPoint, Windows and the Internet. Type words per minute. Bilingual: English and
Spanish. Possess excellent organization and management and written/verbal communication skills,
highly dynamic with extensive administrative and customer service skills. Exercise independent
judgment, and capable to adapt to new, different or changing environments. Follow through on projects
that might otherwise be tedious. Work toward improving efficiency and functionality in routine
activities. Communicate with people outside the organization: facetoface, in writing, or via
telephone/electronic transfer. Proven ability to work independently and selfmotivated; also work
cooperatively with other office personnel.
Secretary/Teller Assistant/Session Monitor. // //. Olsten Staffing. International
Chemical Congress of Pacific Basin Societies . th Annual Employee Benefits Conference. HI.
th years of Asian Studies Scholars and Students. Hawaii Convention Center, Honolulu.
Welcomed, assisted and verified speakers, students and guests with onsite and electronic registration
forms. Collected cash and credit cards payments, calculated, balanced and filled accounting forms at the
end of assignment. Printed speaker’s badges, registration receipts and handled tote bags with conference
materials included. Assisted new member to fill out registration and facilitated directions. Pulled speaker’s
name signs from alphabetical evaluation folders, recorded the speaker’s attendance count at the conference
room. Organized evaluation sheets with written comments and inputted information into the computer.
Sorted continuing education cards in alphabetical order by name and then in day, time sequence. Assisted
speakers with attendance cards, complimentary CD’s of conference, and photocopies. Answered the
phones and provided direction. Meet and greet speakers, panel participants and students to assigned rooms.
Verified name badges. Assisted with directions to local area attractions, restaurant, exhibitions, etc.
Office Assistant/Translator. //. Ponce Paramedical College POPAC. Ponce, Puerto
Rico.
Preserved confidentialityÊinÊallÊaspectsÊofÊmanager, employees and client’s personal information.
Oversaw and performed allÊaspectsÊofÊgeneralÊofficeÊcoordination. Played a vital role to organize,
classify and scan large quantities of client’s files for the entire Records/Filing Department. Administered
aspects of billing: account receivables, account payables, general ledgers and payroll processing. Analyzed
and researched for client’s correspondence, memos and financial statements. Initiated office support
services: travel arrangement, scheduled meetings and confirmed appointments for new clients.
Coordinated and followed up meeting arrangements, planned promotional events and hosted activities.
Arranged andÊmonitored office equipment repair, maintained office supplies, classified inventories and
provided current status reports. Researched,Êpriced and purchasedÊofficeÊfurniture,ÊequipmentÊand
supplies. Translated brochures, advertisement newsletters, and correspondence to facilitate the information
to the Spanish speaking community. Sorted brochures, newsletters and promotional items to familiarize
new business contacts. Answered multiple phone lines, generated calls to appropriate staff members.
Customer Service Coordinator. //. Ocwen Financial Company. Orlando, Florida.
Utilized word processing programs to input correspondence letters, financial spreadsheets, and manuals
information. Collected, counted and processed more than correspondences at the Mail Department.
Classified, researched, and sorted incoming Priority, Federal Express, and UPS packages received by the
Post Office. Originated, printed and emailed quality performance reports to main headquarters. Processed
tasks such as data entry, scanning, and mail sorting and filled out postal and transportation paperwork as
instructed. Stuffed addressed envelopes, stamped, and distributed mail, packages, and other materials. Sealed
and unsealed mail pieces, counted inbound pieces, , and also sampled mail pieces for content. Worked in
conjunction with facility management to ensure proper recording of all mail and packages shipments were
accurate. Followed all receiving and sorting operating procedures to maintain highest levels of quality,
cleanliness, efficiency and safety. Labeled all mail properly, inspected manual sort area was well organized
and maintained. Sorted mail, performed spot checks and prepared sorted mail for transition to shipping
function. Prepared incoming and outgoing mail for distribution examined and routed mail by State, type of
mail, or other scheme. Unloaded sacks; fed machines and delivered damaged packages to the repair
section. Kept records of shipments, pouches, and sacks; and other duties related to mail handling within
the postal service. Inspected mail to ensure labels were clearly printed and affixed correctly zip matched
address zip code.Ê
Manager. //. Churches Chicken Restaurant. Orlando, Florida.
Supervised, trained and assigned Team and Shift Leader by assigning work, reviewing progress and assessing
performance. Worked with internal and external personnel to create new food products from ideation
through market implementation. Identified and insured food costs. Managed store’s Profit & Loss by
following Church’s cash control policies, managing labor and inventory. Followed up food preparation
procedures and generated draft training procedures. Interacted with suppliers to improve customer
acceptance of current products, operations and QA to develop final recipes, food costs, and specifications.
Maintained restaurant to company standards by making sure the grounds, equipment and the overall
facility. Identified and evaluated new restaurant equipment and packaging technologies and methods.
Ensured products met and exceeded customer expectations and operational performance criteria.
Established effective customer service and productive working relationships within a diverse and
multicultural environment.
EDUCATION
Caribbean University, Ponce, Puerto Rico. . Master Degree in Business Administration, minor in
Human Resources.
Eighteen credits toward Education Certificate.
Everest University Florida Metropolitan University, Orlando, Florida. . Bachelors Degree in Science
Criminal Justice.
School of Business Machines, Jersey City, New Jersey. . Associate Degree in Personal Computer
Specialist.
Percy Business College, Ponce, Puerto Rico. . Certificate of Business in Secretary Science.

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