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Karen Drive, Apt.
Santa Clara, CA
To obtain a position in Administration.
SUMMARY OF QUALIFICATIONS
Over ten years of progressively more responsible office support experience with excellent typing wpm and data entry skills kph, coupled with five years of retail sales and two years of customer service experience. Superior multitasking, analytical, interpersonal and communication skills. Computer experience includes Microsoft Windows, Word, Excel, PowerPoint, Access, Outlook, Publisher and Internet Explorer, also Filemaker Pro and WordPerfect. Familiarity with Quickbooks, Peachtree, Photoshop and SAP. Knowledge of accounts receivable, billing, coding, medical terminology, payroll and collections.
* B.A., Organizational Management, Eastern University, St. David&;s, PA, August, .
* Certificate of Completion, Computer Software Applications, Fairfield, CA, June .
* A.A., Social Sciences, Laney College, Oakland, CA, December .
C & C MARKET RESEARCH, San Jose, CA Present
Approach facetoface or by phone, qualify by interview and survey public for external companies via computer.
VARIOUS STAFFING AGENCIES, San Francisco Bay Area, CA
Executive Assistant Present
Fill in as a temporary clerk, receptionist, medical or legal secretary; human resources, marketing or administrative assistant various office support positions at a variety of companies.
Word processing and desktop publishing: mass mailings, tables, charts, templates, manuscripts, proposals, newsletters, forms, reports, web pages, brochures, blogs.
Create and manage spreadsheets, databases and presentations with graphics and animation.
Utilize other computer applications software: accounting, internet, email, photo editing, scheduling, contact management, instant messaging.
Order, maintain and use general office equipment: postal scale, scanner, calculator/ key adding machine, shredder, copier, printer, dictation, fax, etcetera.
Answer and route calls multiline or switchboard, announce and/or escort visitors, and mail distribution.
WEST VALLEY COMMUNITY SERVICES, Cupertino, CA
Front Desk Clerk Volunteer
General administrative support work including but not limited to collect rental payments/provide receipts, food donations, mail and packages; make sure all visitors signs in, greet, announce and/or direct visitors, data entry client services rendered, internet research, answer phone and inquiries, maintain clean and safe lobby, file and open/close nonprofit business.
ASCENT EMPLOYMENT PROGRAM, San Jose, CA
Job Coach/Office Assistant Volunteer
General administrative support work including but not limited to make sure everyone signs in/out and record their job search activity, greet, announce and/or direct visitors, data entry, internet research, answer phones and inquiries, maintain clean and safe lobby, file, create resumes, teach clients how to create email accounts and apply for jobs online, update job board with openings and fairs, maintain flyers and brochure stock and open/close nonprofit business.
OUR CITY FOREST, San Jose, CA
Office Worker Volunteer
General administrative support work including copying, scanning, internet research, greet and direct public and coordinate brochure/flyer information for distribution.
CENTER FOR EMPLOYMENT TRAINING, Immigration & Citizenship Office, San Jose, CA
Media Administrative Assistant Volunteer
General administrative support work including check IDs for entry into department, greet and announce visitors, data entry and create general correspondence, internet and phone research, scan, copy, review, update and file company paperwork.
CONTEMPORARY SERVICES CORPORATION, San Mateo, CA
Customer service greet and direct guests, security and crowd control frisk, check belongings of and monitor guests and tally tickets at the end of an event.
TEMPLE UNIVERSITY, Philadelphia, PA
Promoted three times
Recovered over $, in uncollected invoices dated up to years
Serve as personal assistant to upper management
Delegate work assignments
Accounts receivable, billing and collections
Compose or edit departmental correspondence
Develop office procedures and created an instruction manual
Manage departmental personnel records, petty cash fund, and key holder
Maintain job board
Travel arrangements and appointment setting
OTHER EMPLOYERS Retail Sales Awarded Salesperson of the Month by three different employers:
ANN TAYLOR STORES, Santa Clara, CA
*GANTOS, INCORPORATED, Plymouth Meeting, PA
*CACHE, King of Prussia, PA
* WEST OUTLET STORE, Philadelphia, PA
PAYLESS SHOESOURCE, Philadelphia, PA
JOHN WANAMAKER, Philadelphia, PA
Honorable Discharge from the United States Army Reserves as an Administrative Specialist,