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<pre>Array ( [var] => cut_url ) </pre> Resume for Eunice G. for Administrative / Clerical / Support in Boston, Massachusetts. Search More Resumes for Administrative / Clerical / Support on #UGK6DA61A

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Resume for Eunice G. for Administrative / Clerical / Support in Boston, Massachusetts

Occupation: Administrative / Clerical / Support Industry:
Country: United States City: Boston
State: Massachusetts ZIP: 02121

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  • Windows XP/Windows
  • Microsoft Office XP, Microsoft Office
  • MS Word, MS Access, MS Excel, MS Outlook
  • Internet Explorer/Firefox Research & Navigation
  • Lotus Notes


    Master of Science in Criminal Justice GPA: ./ Deans Honor List Kaplan University, Des Moines, IA       Received: /  Bachelor of Science in Criminal Justice GPA: ./Deans Honor List Kaplan University, Des Moines, IA       Received: /  


  • A+ Certification, MOS Certified
  • Pursuing: MCAS Certifications


    NRFU Enumerator          / – /

    Boston Regional Census Center, Boston, MA

  • Performed excellent customers service skills, being polite/courteous with all respondents
  • Determined the status of addresses on Census Day, April, ; conducted interviews with household respondents to obtain demographic information about household members
  • Prepared/planned daily work, using census block map to plan an efficient travel route for the day
  • Completed assigned DE, Enumerator Questionnaire EQ at every NRFU address
  • Left D, Notice of Visit NV form if no one is at listed address
  • Entered date/status code on the D., Address List after completion of assigned EQ forms
  • Met daily with Crew Leader Assistant CLA to report progress; turn in completed work; turn in D, Daily Pay and Work Record for previous day; Met weekly with Crew Leader CL
  • Was responsible for keeping all census materials in my possession confidential

    Appeals & Grievances Coordinator       / – / 

    Tufts Health Plan Associates, Watertown, MA        

  • Ensured efficient and effective administration to a daily influx of verbal/written communications from members and providers pertaining to denied benefits, benefit plans, claim payments, reimbursements, referrals and notices
  • Organized/planned and implemented departmental functions maintaining timelines/turnaround times to meet multiple requirements/regulations established by external regulating bodies and applicable state /federal laws.
  • Responsible for assisting the Manager in the configuration and continuing maintenance of software used to facilitate appeals/grievance tracking and processing
  • Worked cooperatively as a team member, implementing excellent interpersonal skills to effectively interact with peers, other departments, Members, Providers, Practitioners, Facilities and Management.
  • Confidential handling of member information within and outside of Tufts Health Plan/HIPPA compliant
  • Collaborated with IT teams and managers on the testing of newly implemented software releases and enhancements to ensure the integrity of system functionality and data conversion.
  • Created various weekly/monthly excel spreadsheets to control work flow to view departmental statistics in a timely manner
  • Office Administrator         / – /

    Lambert Industries, Inc., New York, NY         

  • Played the key role in implementing a new computer system and trained other employees
  • Completed weekly payroll; distributed times sheets and resolved any/all payroll issues for office staff
  • Greeted and screened prospective employees, checked their references and processed their applications
  • Scheduled and organized meetings for office staff
  • Typed minutes for committee meeting; setup conference rooms; assembled/distributed packets for board of directors meetings
  • Answered and screened complex/challenging telephone calls; determined appropriate action required; referred calls to appropriate staff member
  • Sorted/logged and distributed correspondence to appropriate staff member in a timely and efficient manner
  • Oversaw fax/copy machine operations to include maintaining adequate levels of supplies and scheduling maintenance and repairs  in a timely manner
  • Gained recognition for my positive attitude, cheerful personality and willingness to take on increased amounts of responsibilities

    QA MIS Assistant to the Director        / – /

    Brooklyn Community Housing & Services, Inc., Brooklyn, NY      

  • Developed/maintained vendor relationships including purchasing of all computerrelated items
  • Learned and taught proprietary software and technical instrumentation to company staff
  • Designed and prepared course materials, teaching aids, skill evaluations and final assessments
  • Expedited and purchased production materials hardware under the direction of the senior buyer
  • Supervised temporary employees with proven leadership/team building skills, which resulted in greater overall productivity for the agency
  • Interviewed prospective interns, created/typed technical job descriptions, assisted interns with training, resume preparation, interview tactics and overall job preparation

    Administrative Assistant/ Adjunct Instructor      / – /

    Wildcat Service Corporation, New York, NY        

  • Instructed students, Microsoft Office Suite software  in an open classroom setting
  • Tutored current and incoming students in: Accounting, mathematics and basic computer skills
  • Developed various spreadsheets for: Student test scores, statistics and course grades
  • Graded and recorded student test score, class work and assigned projects into access database
  • Proofread student resumes before screening process by the instructors
  • Maintained office equipment: Printers, computers, postage machine, xerox machine and fax machine

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