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Waterman Boulevard Saint Louis, Missouri
Dedicated Enthusiastic Administrative Professional Targeting Career in Real Estate
Problem Solving & Innovative Solutions
Training & Staff Development
Report & Document Preparation
Spreadsheet & Database
MS Suite Professional
Bar Louie America Saint Louis, Missouri June May
Achieve exceptional level of service and ensure every aspect of each guests&; experience is seamless, reflect competence and eagerness to cultivate guest rapport, encompass comprehensive knowledge of wines, spirits and brews on hand, prepare extensive collection of signature martinis and cocktails, individually process biweekly liquor orders and stock bars according to anticipated sales production and inventory requirements.
Starting Position: Server Ending Position: Corporate Trainer / Shift Leader / Bartender with Management Responsibilities
Initiated, implemented and organized store training procedures that were neglected by under qualified management team. Administered testing as well as coaching and mentoring for all teammembers.
Individually reestablished structure for overall store performance and functionality by assisting new management teams with store specific policies and day to day procedures resulting in elevated staff morale, improved guest retention, decreased operational cost, and reclaiming top three most profitable locations.
Informally recognized as Shift Leader with responsibilities of leading the staff on policies and procedures, overseeing opening and closing duties, assisting colleagues during rush periods.
Top sales production average, and , achieved top per person averages and assisted in the increase of store PPA from % to % in six weeks, won all monthly sales incentive contests consecutively for one year, August August .
Repeatedly offered promotions to management and key holding positions but refused due to recent corporate developments.
Diederich Healthcare Carbondale, Illinois August May Served in administrative support roles for CEO and top executives on a " Aggressive Corporate Expansion Project" consisting of; transition to paperless database, assembled various marketing packages and forms of lead generating mailers, coordinated complex lead processing system, directed rapidly increasing volume of calls on switchboard, managed incoming and outgoing mail functions.
Starting Position: Administrative Assistant Ending Position: Assistant Account Manager
Encompassed every division from the bottom up in conjunction with completing degree, earned increasing amounts of responsibilities within the first month and continued to progress from paid intern to Assistant Account Manager.
Quickly became a trusted assistant to the executive assistant, executive staff and office manager, demonstrated fast learning capacity, flexibility and versatile skillset.
Completed training in personal and commercial lines within the first year, subsequently promoted to Assistant Account Manager of the Senior Account Manager in malpractice, achieved exclusive mentoring and training, finetuned professional correspondence, secured confidential documents and records, mastered efficiency and accuracy completing wide range of assigned obligations.
Southern Illinois University Carbondale, Illinois December
Bachelor of Liberal Arts in Psychology . Cumulative GPA Dean&;s List Semesters