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<pre>Array ( [var] => cut_url ) </pre> Resume for Rachel T. for Administrative / Clerical / Support in Thornton, Colorado. Search More Resumes for Administrative / Clerical / Support on #VQC7F3KDL

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Resume for Rachel T. for Administrative / Clerical / Support in Thornton, Colorado

Occupation: Administrative / Clerical / Support Industry:
Country: United States City: Thornton
State: Colorado ZIP: 80233

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Rachel T. Career Highlights

Five years of management: supervising up to associates, achieving excellent employee relations through motivation and team development, knowledge of banking operations and policies, experienced in sales and loan production, and an excellent example for customer service. Highly motivated leader well organized and detail oriented, finding satisfaction in developing my associates to be better than myself.

Work History Starbucks /Present Shift Supervisor

Contribute to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. Deployment of partners and delegate tasks so that partners can create and maintain the Starbucks Experience for our customers.

  • Act with integrity, honesty and knowledge that promote the culture, values and
  •    mission of Starbucks. Maintains a calm demeanor during periods of high volume

       or unusual events to keep store operating to standard and to set a positive

       example for the shift team.

  • Anticipate customer and store needs by constantly evaluating environment
  •    and customers for cues.

  • Assist with new partner training by positively reinforcing successful
  •    performance and giving respectful and encouraging coaching as needed.

  • Contribute to positive team environment by recognizing alarms or changes in
  •    partner morale and performance and communicating them to the store manager.

  • Create a positive learning environment by providing clear, specific, timely and
  •    respectful coaching and feedback to partners on shift to ensure operational

       excellence and to improve partner performance.

  • Deliver legendary customer service to all customers by acting with a customer
  •    comes first attitude and connecting with the customer. Discovers and responds

       to customer needs.

  • Develop positive relationships with shift team by understanding and
  •    addressing individual motivation, needs and concerns.

  • Execute store operations during scheduled shifts. Organizes opening and
  •    closing duties as assigned.

  • Follow all cash management and cash register policies and ensures proper
  •    cash management practices are followed by shift team.

  • Recognize and reinforces individual and team accomplishments by using
  •    existing organizational tools and by collaborating with store manager to find new,

       creative, and effective methods of recognition.

  • Utilize operational tools to achieve operational excellence during the shift.
  • City of Westminster /Present Secretary
  • Promptly answer phone lines and process calls from all residents of Westminster
  • Initiate Purchase Orders for repair and replace work needed
  • Maintain office supplies –inventory and order
  • Initiate Customer Service requests – Accela Database
  • Filing
  • Schedules meetings, Keep track of calendars for conference rooms and schedule out rooms
  • Manage time and materials database
  • Generate and type correspondence both internal and external
  • Dispatch calls to Fleet to handle resident complaints in a timely manner
  • US Bank //  Positions held: Sr. Banker YR, Assistant Branch Manager YR, CoBranch Manager YR.

    Administrate a highly successful instore branch with over $ million in deposits, and $. million in loan production per quarter. 

  • Developed, coached, and trained bankers to assist customers with deposits, interpretation of policies, financial inquires, and both commercial and consumer loans from application to closing 
  • Maintain branch efficiency through sales tracking, productivity both inside and outside of branch, team and district motivation
  • Responsible for associate evaluations, branch reports, and weekly correspondence with District Manager on successes and opportunities within the branch
  • Recruited new customers through workplace banking sales visits, call nights including cold and warm calls, isle marketing, PA announcements, and customer interaction throughout store
  • Committee leader responsible for the production and implementation of district campaign challenges/goals, tracking weekly blitz production and awarding winners
  • Personal and branch responsibilities include loan production, DDA account gross and net numbers, applications, and referrals. 
  • Arvest Bank / – /

    Positions held: Teller YR, Lead Teller YR, Assistant Branch Manager YR

  • Using discretion and independent judgment, work directly with customers and associates to handle complaints and objections, make recommendations regarding the interpretation of policies,
  • Assisted in the monitoring of policies and operating practices regarding customers, provide customer service ensuring customer needs are met with satisfaction,
  • Act as Branch Manager in their absence, create monthly work schedule, assist customers with account inquiries, provide supervision and training of other associates, assist with audits, various reports, and associate evaluations,
  • Prepare and type correspondence, minutes, officer calls, branch reports, ensure branch is adequately supplied and equipment in good working order,
  • Attend various weekly and monthly meetings and communicate appropriately. 
  • Tre Bella Designs / – /

  • Assisted in the daily operations of a demanding and fast paced interior design firm by placing and managing orders, contacting vendors for pricing and availability of merchandise/fabrics,
  • Created purchase orders, scheduled deliveries and managed inventory. 
  • Scheduled appointments with vendors/clients, vendor filing, answering phones and a multitude of problemsolving
  • Assisted controller and designers in various capacities.
  • Education:   Art Institute: BA Interior Design References:   available upon request

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