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Contribute to a successful support team environment utilizing more than
years combined experience in written and oral communications, sales,
organizational skills, customer care and professional work ethic.
wpm, knowledgeable in all Microsoft Office applications.
in presenting information, motivating others, and building rapport with
University of Phoenix,
adult, high school, and military student’s recruitment, advisement,
admission, transcript evaluation and retention.
resolution of prospective student’s issues.
and historical call talk time and conversion to come up with realistic
Effective in personal
Met and exceeded
monthly sales goals, with outstanding student retention.
Inbound Call Center/Retail Sales and Service
providing accurate account information to new and existing customers
over the phone.
and effectively communicated current information, then provided possible
Set and met monthly
goals in sales, productivity and professional customer care, both individually
and as part of a team.
Professional Make Up Artist/ Sales
and special event make up services to clients.
tracking of products to ensure accurate stock, inventory, commissions,
and loss prevention.
Met and exceeded
monthly personal sales goals, obtaining in sales individually.
Top Food and Drug
and accountability for individual register balance.
Point of Sale
codes, pricing and inventory.
Pepper’s Hair Design
skin care, temporary hair removal, special occasion make up application,
and spa and body treatments.
client education, regarding their individual skin and appropriate products.
and follow up with clients, based on rapport built.
Macy’s House wares
Price Savers Membership Warehouse
Esthetics License, Clover
Park Tech, Lakewood, WA GPA .
High School Diploma,
Rogers High School, Puyallup, WA
RitzCarlton Customer Service