Working as front office Shift
Leader in Barceló Cairo Pyramids.
Shift briefings to ensure hotel activities and operational Requirements
front office operation during assigned shift including occupancy statistics,
group booking, and maintenance of guest information and assisting in
cashiering activities during shift including cash handling, debater
control, cashiering system and handling banking procedure.
service attributes in accordance with industry expectations and company
with line manager to ensure departmental performance of staff is productive
including on job training for staff members, efficient.
schedules, counseling staff in breach of hotel policies and constructive
feedback to enhance performance.
Working as front office agent
in Barceló Cairo Pyramid Hotel which has a chain of around the
all room arrivals according to established procedures
ting intimate knowledge and departmental standards and procedures.
check in, check out and room change procedures and ensures all data
inserted in comply with hotel system
of all special promotion procedure for programs such as seasonal packages,
frequent flyers programs and Barceló Hotels& resort loyalty Programs.
comprehensive knowledge of standard reservation procedures including
correct formsmail and interpret availability sources within the reservation
• Endeavors to maintain high standards of
the hotel with particular regard to the importance of Barceló loyalty
program member and other Vips programs,
with the company's corporate code of conduct.
Working as Business Development Executive
in furniture company called Arco Design Company Arabia Company for
o office and hotel furniture.
for the company strategy on the long run for future expansion.
the activities of the chairman and the executive manager.
business development locally to be of first degree company to conquer
the export market.
to the chairman and the executive manager regarding the execution of
the overall agreed plan &ensuring that all missions are accomplished
upon the desired level.
our agent data base to include high ranking agents for enhancing our
sales and accordingly profit trend to be at the highest scale