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<pre>Array ( [var] => cut_url ) </pre> Resume for kshitiz K. for Other / Advertising, Marketing & PR in Toronto, Canada. Search More Resumes for Other on Resumark.com #EP3JC96QY
 

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Resume for kshitiz K. for Other / Advertising, Marketing & PR in Toronto, Canada




Occupation: Other Industry: Advertising, Marketing & PR
Country: Canada City: Toronto
State: Ontario ZIP: M1C 3V1



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KSHITIZ K. CHARCOAL DR. SCARBOROUGH, MCV / CUSTOMER SERVICE REPRESENTATIVE / CALL CENTRE OBJECTIVE Hardworking and dedicated individual with excellent customer service and sales skills is looking for a Customer Service Representative position utilizing the following skills, abilities, and education. * Strong ability to conduct sales and marketing over the phone * Easily engages and interacts with people to create a positive experience * Strong work ethic and willingness to go above and beyond to ensure satisfaction * Strong verbal and written English communication skills * Knowledge of procedural standards and protocols * Proficient computer skills in MS Office Word, Excel, PowerPoint * Demonstrated ability to follow through on duties in a timely and efficient manner * Possesses and demonstrates genuine desire to provide excellent customer service * Able to prioritize competing tasks to meet deadlines SKILLS SUMMARY * Able to explain the type and cost of products offered and handled multiline phones * Able to process information in an professional, accurate and efficient manner * Conduct sales transactions and ensure proper communication and customer satisfaction * Respond to customer inquiries and provided standard and discounted pricing information * Answer inquiries and provide information to customers regarding products, merchandise in a helpful manner promoting specials and sale items * Ability to provide customer support, looking beyond immediate need to maximize effectiveness * Access and process information, perform office duties and liaise with other locations * Reliable and Resourceful team player who excels at building trusting relationships with customers and colleagues EDUCATION Marketing Management Post Graduation Certificate Jan in progress Humber College, Lakeshore Campus Bachelor of Commerce Punjab University ACHIEVEMENTS * Selected as captain for inter school basketball match * Won debate competition in college

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