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<pre>Array ( [var] => cut_url ) </pre> Resume for Oriana L. for Coach / Trainer / Architectural & Design in Glendale, Arizona. Search More Resumes for Coach / Trainer on #Q8A2PSAMM

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Resume for Oriana L. for Coach / Trainer / Architectural & Design in Glendale, Arizona

Occupation: Coach / Trainer Industry: Architectural & Design
Country: United States City: Glendale
State: Arizona ZIP: 85305

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Oriana E. L.

N rd Ave, Unit , Glendale, Arizona

Cell –


Successful sales and management consultant with extensive experience in coaching and training business owners, managers and sales teams to success.  Broad expertise and + years proven record of accomplishments specializing in team management, coaching, sales training, recruiting and interviewing.  Proven leader with extensive knowledge of the sales process including gathering information, qualifying, approvals, and negotiations. 

  • Extensive Retail Industry Experience
  • New Business Sales Development
  • Restructuring & Revitalizing Sales Organizations
  • Retail Consulting & Training Experience
  • Extensive Recruiting, Interviewing & Hiring Experience
  • Team Management for Franchise & Independent Retail Sales
  • Fluent Italian & Intermediate Spanish


    OIG with Farmers Insurance

    Currently, I own & operate all aspects of Insurance Agency           Present

    *Licensed in Arizona for Property, Casualty, Life, Health Personal & Commercial 

    Norwalk Furniture Corporation, Norwalk, OH      –

    National Coach & Consultant

    Hired to help this yearold manufacturer and franchisor to help Norwalk franchisees achieve success through better business practices, management and systems.  Work oneonone with owners as well as managers and sales staff to accomplish goals through customized individual plans.  Manage five partnerships with franchisees in AZ, CA, OR, VA and FL.  Observe and analyze existing processes, implement customized plans for increased profits.  Provide sales training for inhome and instore sales, product knowledge, and fundamentals to advanced interior design training.  Administer training for numerous Norwalk franchisees in Norwalk, OH in support of national staffing initiative campaign. 

    Oriana L. Consulting, Tucson, AZ       – Present

    Sole Proprietor/Owner

    Own and operate a successful independent consulting business. Hired to assist corporations, franchisees, and independent businesses in training staff, coaching managers and owners in realizing their goals, implementing plans for increased profits, and affording them accountability with agreements made.  Create and develop interactive activities.  Interview hundreds of candidates in multiple interview process over phone and in person.  Mentor and develop top talent to achieve stronger performance. 

    Norwalk The Furniture Idea, Pleasanton, CA      –

    Invited to renew partnership to maintain accountability and motivation of owners, manager and staff.  Coach franchise owners in better business practices, sales management and trainthetrainer concepts and applications.  Increased first quarter sales by % and second quarter sales %. 

    Sofas & Chairs, Omaha, NE           

    Hired to restructure sales organization for independent retail furniture and design store located by highly competitive Nebraska Furniture Market.  Interviewed, observed, analyzed, and created month plan revitalizing owners, managers and staff.  Recreated compensation packages to pay commission based on performance saving the company money and providing sales staff with higher pay. 

    Rug Resource, Tucson, AZ           

    Contracted by owner of highend Persian rug gallery to observe, analyze and structure processes within organization.  Created month plan for profit and wrote policies and procedures manual imparting the ability to manage sales team with organized vision.   

    Norwalk Furniture Corporation, Norwalk OH          –

    Personally requested by regional product representative to instruct day Fundamentals of Interior Design & Sales Seminar for independent furniture and design showrooms.  All participants reported an increase in sales ranging % to % for the following month.  Recruited to coach and train various Norwalk franchises including AZ, CA, OR, FL, GA, NC & TX.  Provided preopening training to owners, managers and sales staff including product knowledge, customer driven selling, operations, and customer service in keeping with the franchise model. 

    Norwalk The Furniture Idea, Tucson, AZ           –

    Showroom Sales Manager/Trainer/Recruiter

    Responsible for maximizing sales potential of retail furniture and interior design franchise.  Coached staff in overcoming performance concerns, developed skills, and increased productivity by providing them with technical and personal support.  Routinely exceeded store sales goals while providing full management support to design/sales team.  Responsible for recruiting, interviewing, and hiring for designer/sales positions, conducted sales meetings, and trainings of staff.  Implemented concept of sales measurement to manage staff and developed individual performance goals.  Conducted weekly oneonone meetings to track progress.  Ensured staff accountability to achieve selfset goals.  Buyer at International Furniture Market, Highpoint, N.C. Featured Sales Manager of the Year during Norwalk Annual Convention.   

    Interior Design Consultant/Sales         

    Award winning Interior Designer featured in local and national magazines.  Worked extensively with customers throughout all phases of their design project, including programming and planning, specifying, purchasing, delivery, and follow up.  Provided comprehensive and empowering customer service.  Exceeded personal sales goals and advanced rapidly to Senior Interior Designer in nine months and more rapidly to Showroom Manager in three months. 

    Studio Ambiente, Tucson, AZ                                – Present

    Sole Proprietor/Owner

    Operate all aspects of interior design practice.  Conduct thorough programming and planning, measure, analyze and determine use of existing furniture and space. Develop schematics and final drafts of drawings.  Determine budgets and timelines, and record existing mechanical and electrical systems.  Build presentations based on needs analysis.  Coordinate deliveries with other phases of design.  Evaluate project results, and conduct postinstallation followup.  Provided ComputerAided Drafting and Design services to interior design community.  Expanded business through CADD tutoring service providing added value for their organizations. 

    Clyde Hardware Co, Inc., Tucson, AZ           –  

    Decorative Plumbing & Hardware Sales

    Sold designer plumbing, door and cabinet hardware to wholesale vendors and retail public. 

    Interline Design Group, Inc., Tucson, AZ           –

    Interior Design Assistant

    Accepted unsolicited job offer from prominent Interior Design firm.  Drafted working drawings, defined functional needs, scheduled and assisted in final installations.  Observed and learned how interior design business is managed and operated while finishing interior design degree. 

    United States Army            

    Aviation Flight Coordinator/Ground Control

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