dealers in the Eastern Toronto District. Recruited and mentored dealers on the process of obtaining Wells
Fargo financing and guided them through any procedural changes.
. Faced with less than signed dealers out of who actually used the product. Within one year and
before the automotive finance sector was closed, boosted usage to out of signed dealers.
NATIONAL ACCOUNT MANAGER / PROGRAM LEAD – AUTOMOTIVE
ATC Onlane Incorporated, Toronto, ON
Recruited for this new role by the Sales Director. Negotiated, built and managed key sales and industry
relations with + North American automotive dealers. Made smart use of all available remarketing
programs to establish, maintain and expand inventory and inventory systems for each dealer, including
best purchasing practices. Executed ongoing training and development of all remarketing procedures to
. Collated, synthesized and shared weekly statistical data to keep both targets and program expansion on
. Cold called and prospected to capture new accounts.
. Reviewed dealer operations and pinpointed pitfalls in inventory mix and in the management of aged
inventory, which were restraining profitability.
GENERAL MANAGER to
GUESS? Canada, Toronto, ON
Generated sales of over $M well beyond the $M target in year one via stringent budget control and
tactical visual merchandising and store planning for Canada’s largest flagship store over , sq ft.
Directed a + staff. Selected and trained nationwide management teams for new directives, store
standards, managerial tools, loss prevention, marketing plans, and productivity strategies.
. Served as a catalyst to spur company growth from stores to during assignment.
. Proactively encouraged professional growth and development of each staff member. Took the time to
apply the “One Minute Meeting” concept to touch base, learn of challenges and give feedback each day.
Earlier roles include Sales, Store Manager and Finance Manager in automotive and retail
MS Office Word / Excel / PowerPoint / Access / Project / Outlook, Streaming Media, Web Trends, CRM
Tools, Web Design and Analytics.
EDUCATION & PROFESSIONAL DEVELOPMENT
Business Administration Management Diploma – Loyalist College of Applied Arts & Technology
Coowner The County Caf‰ & Wine Bar
Ford Sales Professional Certified – Ford Motor Company
Courses Spanned: Product Knowledge, Customer Service, Motor Technical Knowledge, Safety Standards,
Models & Options, Finance, Sales & Sales Techniques, and Knowing the Competitors.
OMVIC Ontario Motor Vehicle Institute Counsel License
Customer Concern Resolution, Addressing Customer Concerns, Greeting & Needs Assessment, Selling to
Lead Management Systems, Service Sales Accelerator, Customers: Effective Communication