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<pre>Array ( [var] => cut_url ) </pre> Resume for Grace C. for Administrative / Clerical / Support / Banking in Nairobi, Kenya. Search More Resumes for Administrative / Clerical / Support on Resumark.com #BX1YKZNNN
 

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Resume for Grace C. for Administrative / Clerical / Support / Banking in Nairobi, Kenya




Occupation: Administrative / Clerical / Support Industry: Banking
Country: Kenya City: Nairobi
State: Nairobi Area ZIP: 00100



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GRACE WANGUI C.
P.O. Box Nairobi CellÊ: +
Email:
Y.O.B: April Marital Status: Single
• To apply my knowledge and skills to attain and maintain high standard of professionalism, foster
and act according to clear priorities with integrity and social responsibility
• Growth and experience
I am a diligent and highly motivated individual with developed organization skills, excellent
communication interpersonal and negotiation ability. In addition, I have excellent coordination, planning
and research and report writing skills. I am a good team player and with the ability to work independently
under minimum supervision
March : LIMKOKWING UNIVERSITY of Creative Technology Malaysia
Degree in Bachelor of Business Hons in business administration
Aug Jan Graffins college
> Advanced graduate diploma business management {ABE
Jan July Graffins College
> Graduate diploma in marketing.{ICM}
Oct Graffins College
> Advanced diploma in Public Relation{ICM}
Dec .Belcom Ct College
> Certificate in ICDL MSWord,MSExcel,MSAcces, MSPowerPoint, Internet,
St Theresia Manuga Girls’ High School Completed my Certificate in KCSE C PLAIN
JAN – PRESENT Habib Bank ltd
Admin Assistant
> Booking hotels, accommodation, flights, cars, chauffeur drivers, etc.
> Assisting HR in arranging interviews, recruitment of new staff, contracts, training and
induction
> Using a range of office software, including email, spreadsheets and databases
> Managing filing systems
> Developing and implementing new administrative systems, such as record management
> Recording office expenditure and managing the budget
> Maintaining supplies of stationery and equipment
> Arranging meetings for senior management
> Writing reports for senior management, which may include reports on finances, staff
performance, service development
Achievements
• Successfully reorganized company filing system which significantly increased efficiency of work
processes
• Contributed to redesign of customer database which streamlined the company’s contact
management activities
• Modified and improved system of dispensation of monthly expense reports which saved
time and company resources
• Planned all travel arrangements for general manager’s successful business
Jan Dec Customer services desk
> Opening and closing bank accounts
> Assisting customers on day to day banking activities
> In charge of office stationary procurement
> Reconciliation of accounts
Achievement
• Customer satisfaction
• Team support
• Consistency
• Balanced account books
• Establish good working relationship with customers
• Utilize modern teaching methods such as elearning and team learning
• Time management
OCT –DEC
Job descriptionCall Centre and Inquiries Desk
> Assisting customers on day to day banking activities
> Keeping records and helping clients follow progress of inquiries or transactions
> Dhl displacement and keeping record of the above
> Receiving telephone inquiries on diverse information such as trade loans and statement
inquiry
> Customer services and scheduling of appointments
> Assisting customers on new banking promotional products
> Receiving incoming correspondents.
> Taking minutes during bank meeting typing and distributing them
Achievements
• Designed greeting sign for visitors giving them clear instructions on entry and exit
procedure based on company safety regulations.ÊÊÊÊÊÊ
• Developed standard work document for mail procedures.
• Consistently giving customers and clients quick and efficient service
• Brought a high standard of integrity and friendly approach to staff & visitors
• Set up a data base keeping record of subcontractor documentation
Jan Sep
* Vox technologies
Company TradeTelecommunication service provider & infrastructure Management
Company:
Job descriptionFront office and interdepartmental coordination
> Customer service Telephone customer service
> Carrying out office duties like typing, filling and record keeping.
> office maintenance
> Directors appointments diary management
> Telephone marketing
> Manuga girls high school Wild life and drama club member
> Member of YMCA Naivasha and group secretary
> Red cross member
> member rotarct Kenya
> class representative Limkokwing university
Travelling and visiting new places, listening to music, meeting new people, watching/listening to news,
cooking, swimming, community work
Mr. S Opiyo
Dean of studies, Graffins collage
Tel + /
Email:
P.O BOX ,
Nairobi
Adam Samo
Company Director
Vox Technology
P.o Box
Tel /
Evelyn migoye
Head Customer Service
Habib Bank ltd
P.o Box
Tel
Career Objective
Profile
Education Background
Work Experience
Leadership roles and Memberships
Interests
Referees

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