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SIGMUND JULES W.
A PALM CL UB · P.O. BOX F · FREEPORT, GB, TH E BAHAMAS TEL EPH ONE: · EMAIL: SIGMUNDJULESWILLIS@YAH OO.CA
To obtain a position at your company where I can utilize my experience and training to grow with and provide a positive contribution to your business.
University of NebraskaKearney [Kearney, NE, United States of America] Biology Freshman level
Grand Bahama Catholic High [Freeport, GB, The Bahamas] Diploma with Honours Bahamas General Certificates of Secondary Education in Mathematics A, Biology B, English Language B, Chemistry C, Typing C, Geography C, English Literature C, Physics D, Religious S D
Commonwealth Bank Limited, Lucaya [Freeport, GB, The Bahamas] Special Credit/Front Counter Customer Service Representative Cashed/deposited checks, performed savings deposits/withdrawals and collected payments. Balanced the cash drawer. Consignment item issuances i.e. Cashier&;s Checks, Traveler&;s Checks, Money Orders, etc.. Called delinquent customers and explained options to assist with getting loans uptodate
Pusateri&;s Fine Foods [Toronto, ON, Canada] Hospitality Manager/Store ManagerinTraining Improved overall customer service in each department by demonstration. Created detailed job descriptions for each position in each department by handson learning. Created training manual to be used in training new hires and to retrain current employees.
Kerzner International [Nassau, NP, The Bahamas] Butler Assisted VIP guests with a variety of requests; inclusive of vacation planning, booking of transportation and private excursions and food/beverage service. Provided worldclass personal, detailed and seamless service.
Kerzner International [Nassau, NP, The Bahamas] Cook/Butcher Assisted in the culinary production and preparation of food items for all of the restaurant&;s functions and events.
Green Parrot Bar & Grill [Nassau, NP, The Bahamas] Cook Prepared food items in accordance with proper culinary, quality control, taste and presentation standards.
Outback Steakhouse [Nassau, NP, The Bahamas] Bartender Prepared all beverages for restaurant; served food and beverages to all bar patrons. Maintained satisfactory bar inventory for restaurant. Provided quality customer service in a fast paced environment.
Various [Kearny, NE, United States of America] Customer Care Representative Gained invaluable customer service experience at a variety of top establishments including: Target, McDonalds, Bico&;s Café, Hastings Book and Music Superstore.
British American Bank [Freeport, GB, The Bahamas] Teller Cashed/deposited checks, performed savings deposits/withdrawals and collected payments. Balanced the cash drawer. Consignment item issuances i.e. Cashier&;s Checks, Traveler&;s Checks, Money Orders, etc.. Processed Western Union transactions and ordered customer products. Resolved customer issues and provided quality customer service.
PROFESSIONAL CERTIFICATION COURSES
SmartServe© Ontario [Toronto, ON, Canada] Certificate of Completion e
Bartending School of Ontario [Toronto, ON, Canada] Certificate of Completion Bartending/Mixology Course
International Institute Of Modern Butlers [Clearwater, FL, United States of America] Certificate of Completion Hotel Butler Course, Parts & Member of the International Institute of Modern butlers March to present
Atlantis University [Nassau, NP, The Bahamas] Completed courses in: Labour Relations Human Resources Skills for Managers Conflict Resolution Brilliant Interpersonal Communication Accelerating Individual Potential
Atlantis Culinary Institute [Nassau, NP, The Bahamas] Certificate of Completion
Available Upon Request