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<pre>Array ( [var] => cut_url ) </pre> Resume for Kenneth R. for Banker / Bank Teller / Banking in Jonesboro, Georgia. Search More Resumes for Banker / Bank Teller on #G5IE2OCKC

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Resume for Kenneth R. for Banker / Bank Teller / Banking in Jonesboro, Georgia

Occupation: Banker / Bank Teller Industry: Banking
Country: United States City: Jonesboro
State: Georgia ZIP: 30236

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P.O. Box

Morrow, GA




Customer Service/Sales Supervisor with particular expertise in motivating and training employees to achieve goals.  Over eight years experience in management, marketing, and operations.  Ability to build longterm business relationships and work as a team player. 


Wachovia/Wells Fargo Advisors                                                                                    –  

Responsibilities include working to build a longterm advisory relationship with each client by analyzing situations from the client's perspective and with the goal of achieving results, which are in the best interest of the client and Wachovia. Another responsibility is to develop sales strategies for maintaining and further penetrating existing client relationships. While executing market sales and service strategies and combining a consultative sales approach using my financial expertise to create valueadded solutions for clients.  I accomplish this by placing high values on customer relationships by striving toward excellent customer service and producing customer satisfaction.  I also manage client relationships in my Book of Business to optimize growth, retention and profitability. While also achieving individual as well as team goals. 

  • Met and exceeded all individual goals.
  • Award monthly for outstanding service.
  • Received monthly bonuses.


    Inside Sales Account Executive 

    Responsibilities are to help develop strategies for a startup division of the company in the healthcare sector. Duties include but are not limited to developing scripts and procedures to increase sales of this new group product and also to help design ways to make training of new associates more effective while also maintaining a monthly sales goal. 

    Nationwide Financial Services, Capital Management                                          

    Career Special Agent  

    Responsible for helping an independent agent implement a life insurance and investment platform through cross marketing of existing and new clients. Also responsible for helping to build and manage a sales force of new agents and increasing profitability of the agency.


    Kenneth R.                                                                                                          Page Two 

    Prudential Financial                                                                                                


    Helping clients to achieve there financial goals both individual and businesses through sound financial planning by putting together a comprehensive plan that will help them to achieve their goals. This is accomplished by a series of meeting where we discuss their goals and plan a strategy to put into place the necessary infrastructure to make this dream a reality. I currently provide financial products and services to a client base over clients. 

  • I specialize in helping high net worth individuals reach their financial objectives.
  • My focus is on Business Continuation & Retirement Planning have extensive knowledge of insurance & investment products.                                                                                                                                                   
  • Assisting in the training and development of new agents.
  • Helped businesses to develop business strategies suited to their needs
  • Helped companies maintain key employees and Business to Business sales.

    THE PRUDENTIAL            

    Team Leader/Call Coach, Marketing and Customer Management Division –  

    Supervised and trained Telesales Representatives, licensed in Property and Casualty.  Training consisted of developing their talents in sales using different practices and techniques.  Coordinated with Project Management and Systems Management to conclude campaigns. 

  • Introduced motivational techniques that increased productivity of employees by %.
  • Increased referral of leads to related departments from % to %.
  • Achieved % improvement in renewal rates by contacting customers personally.

    Telesales Representative  

    Marketed Customer Retention Campaign aimed at crossselling other products.  Identified the needs of the customers and offered solutions, features, and benefits of products and services.  Licensed in Property and Casualty. 

  • Generated over leads per month, most of which led to sales. No. performer among team members in Atlanta and New Jersey in leads generations. Selected to lead marketing campaigns and assist other representatives in increasing their performance.

    PRUDENTIAL BANK         


    Risk Management Associate 

    Collected past due bankcard accounts, provided customer service, negotiated payment plans and settled bankruptcy accounts.  Used thorough knowledge of banking laws and guidelines.

  • Consistently achieved monthly bonuses for exceeding goals. Awarded for having the highest number of payments received.

    Kenneth R.                                                                                                                           Page Three 


    BA, Political Science, Mississippi Valley State University

    Prudential University

    Executive Master of Business Administration & Economics, Mercer University

    International Residency study program in China 


    Licensed Insurance Agent in Property and Casualty, Life, Health, and sickness.

    Long Term Care, Series , and Series . 


    Member of the Mississippi Valley Football Team, Army ROTC


    Volunteer Hosea Feed the Hungry

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