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<pre>Array ( [var] => cut_url ) </pre> Resume for Hina K. for Banker / Bank Teller / Banking in Karachi, Pakistan. Search More Resumes for Banker / Bank Teller on Resumark.com #MO2KL1I6E
 

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Resume for Hina K. for Banker / Bank Teller / Banking in Karachi, Pakistan




Occupation: Banker / Bank Teller Industry: Banking
Country: Pakistan City: Karachi
State: Sindh ZIP: 75400



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HINA K.

Office ; Home

                                                            Cell

Email;

Address: House No B Block F. B Area, Karachi

Professional Objective  

To demonstrate full value of my capabilities, in learning and challenging environment, by participating in the overall growth of an organization.

 
professional competencies

Ø Continual learner able to grasp new ideas, concepts and methods.

Ø Expertise in computer applications like Microsoft Word, Excel & PowerPoint.

Ø Excellent oral/written communication, interpersonal, analytical, organizational, troubleshooting, problem solving and leadership skills.  Dedicated and selfmotivated team player/builder

Ø Proven ability to meet deadlines, resolve complex issues and superior work ethics, willing to travel and/or relocate.

Professional Experience

Saudi Pak Commercial Bank

Working as a Customer Relationship Executive                                         / to date                          

Responsibilities:

Ø Handles customer complaints & Complain Management System.

Ø Ensure that all customer complaints are lodged on system and resolved with overall high satisfaction.

Ø New Account opening signature scan/update on Bank Smart System.

Ø Manages customer traffic within the branch to ensure service quality standards is met.

Ø Handles branch customers to fulfill their banking requirements within branch and solve any problems that they might have.

Ø Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.

Ø Provides information about the branches' products/service offerings.

Ø Manages customer's lockers within the branch

Ø Follows up on minutes of MSMs.

Ø Customers dealing for all Banking assets and liability products regarding queries, complaints, inquiries & maintenance's with complete product information.

Ø Providing sales team with sales leads as per customers calling for product inquiries.

Ø Ensures Internal Service Measure targets are met by effective resolution of queries 

ICI Pakistan

Worked as a Internee in Marketing Department 

Lakson tobacco company                                                                               / /  

 Brand Ambassador 

 Responsibilities 

 Marketing the Product at Posh areas of the city.  
 Taking Feedback from the customer's in order to improve the standard. 
 Maintaining MIS's of sold products and supervising the staff.

 
 Education and Projects 

Masters in Business Administration, UNIVERSITY of Karachi

Bachelors in Commerce,                   UNIVERSITY of Karachi

Major Courses  

   

Ø Advertising

Ø Research in Business and Management

Ø Marketing Management 

PROFESSIONAL ELEARNING TRAINING: 

Ø Anti Money Laundering 

Ø Customer Excellence Process of Account Opening Form

Ø Process of ADC Service

Ø Code of Conduct

Ø Health and Safety

Personal Information  
  • Born on th September,
  • Pakistani National.
  • Single
  •  
    References

     

    Shall be provided on request 
     
     
     


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