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<pre>Array ( [var] => cut_url ) </pre> Resume for Gireesh Kumar N. for Banker / Bank Teller / Banking in Daira, United Arab Emirates. Search More Resumes for Banker / Bank Teller on Resumark.com #SR1DZH19E
 

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Resume for Gireesh Kumar N. for Banker / Bank Teller / Banking in Daira, United Arab Emirates




Occupation: Banker / Bank Teller Industry: Banking
Country: United Arab Emirates City: Daira
State: Dubai ZIP: 502601



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Gireesh Kumar N. Objective To be part of a dynamic and professionally driven organization and exert my skills and abilities to the fullest, with the opportunity for growth based on performance through hard work and innovative contribution. Summary of Professional Experience JUNE TILL DATE Organization: HSBC BANK MIDDLE EAST LIMITED. Designation: Regional Authorization & Fraud Control Officer Regional Security & Fraud Risk Unit, Dubai Responsible for Fraud detection on Credit cards, Debit cards, ATM cards and Internet Banking in HSBC UAE,Oman,Bahrain,Qatar,Jordan,Lebanon,Kuwait,Ramallah,Iraq,Egypt and Mauritius. With over million active Card users of HSBC in the Middle East Region, the core expertise has been focused on fraud risk mitigation on both Debit and Credit cards. Through various inhouse trainings and onthejob expert guidance, the analytical and intuitive skill sets have been constantly improved under a professional environment and well demonstrated through significant performances over the years. The proactive detections on cards frauds have seen significant increases year after year, and the losses were efficiently controlled. This has been achieved in spite of dynamic changes in fraud trends and the pace of card frauds experienced through various channels across the world. HSBC Regional Authorization & Fraud Control Officer * Reviewing Cases and detecting frauds in Falcon, FMR and ATMP Fraud Monitoring Utility. * Identifying Fraud from various reports and investigation of dispute cases. * Followingup on Fraud cases. * Recoveries through sending Stop payments request to Acquiring Banks/Merchants. * Actions on alerts receive from Visa and Master card International on compromised cards. * Handling Emergency card replacement request receive from Master card International/Call Center. * Providing manual Auth code for Emergency Cash request receive from Master card International/Call Center. * Actions on Lost/Stolen card Report/Call receive from Visa and Master card International. * Providing Manual Auth code to Acquiring Banks for mail order transactions. * Actions on Temporary and Permanent limit increase request receive from Business Heads. * Reviewing daily limit increase report. * Handling Alerts and Security checks receive from Acquiring Banks/Merchants. * Handling Call Center queries related to card frauds. * Actions on Auth codes Cancellation/Reversal request receive from Acquiring Banks/Merchants. * Handling Name, address verification and Code request receive from Acquiring Banks/Merchants. * Ensuring incoming calls on IARS/GARS lines are responded immediately and assisted with approvals. * Compile and Maintain daily Fraud Statistics. * Reviewing and investigating on ATM dispute cases. * Obtaining video footages for the disputed ATM transactions. * Preparing investigation reports to the Management on ATM Fraud cases. * Handling Customer complaints related to ATM Frauds. * Preparing Monthly MI for ATM transactions. * Reviewing reports and identifying frauds on Internet Banking. * Investigation on Internet Banking Fraud transfers. * Sending request to suspend User id on Internet Banking Fraud cases and Coordinate with the concerned Department to Stop the IB Fraud transfers. * Training & Management of various staff within the analytical team. MAR JUL Organization: HSBC BANK MIDDLE EAST LIMITED. Designation: ADMIN ASSISTANT ,MEM PFS, DUBAI. . Statistical updating of Personal Internet Banking Transactions, Enquiries and New Registrations in UAE and Regions. * Distribution of weekly sales reports. * Distribution of monthly Insurance premium for Status Customers and Personal loan Customers. APR MAR Organization: PITTMANS INSTITUTE OF COMPUTER TECHNOLOGY,KERALA,INDIA Designation: COMPUTER INSTRUCTOR * Conduct training classes on Computer applications such as MS Office Word, Excel, FoxPro, Dbase, COBOL programming, Visual Basic programming etc. * Provide support to beginners on usage of Computer Software. Summary of Educational Qualifications * Year: BACHELOR OF SCIENCE MATHEMATICS from THE UNIVERSITY OF CALICUT, KERALA, INDIA. * Year: PreDegree Course from THE UNIVERSITY OF KERALA,INDIA * Year: DIPLOMA IN COMPUTER APPLICATIONS from The National Institute of Computer Technology, Kerala, India * Year: DATA PREPARATION AND COMPUTER SOFTWARE from Indian Technological Institute, Kerala, India. * Year: Versatility in International Software Applications from Pittmans Institute of Computer Technology, Kerala, India. * Completed DESK TOP PUBLISHING Course from Techno Media, Kerala, India. * Trainings + Sanction Awareness. + Business Continuity Awareness. + AntiBribery & Corruption Awareness. + Personal Internet Banking Two factor Authentication. + Compliance & Reputational Risk Awareness. + AntiMoney Laundering Awareness. + Information Security Risk Awareness. + IT Asset Management Awareness. + Operational Risk Awareness. + Information Security Risk & Privacy /Data Protection. Other Skills * Strong interpersonal and good communication skills. * Fast learner and able to implement immediately. * Able to work under pressure and meet tight deadlines. * Result oriented. * Hard working & sincere with ability to work either independently or as a part of a team. LANGUAGES English, Hindi, Malayalam and Tamil. Personal Details * Date of Birth : May . * Place of Birth : Trivandrum, Kerala, India * Nationality : Indian * Gender : Male. * Marital status : Married. * Driving License : Holder of a valid U.A.E. driving license. Reference Keerthi Desilva Manager Regional Fraud Operations HSBC Bank Middle East Ltd,Emaar Square,Dubai. Mobile: Email : Anthony Lakmal Nanayakkara Regional Fraud Operations Manager HSBC Bank Middle East Ltd,Emaar Square,Dubai. Mobile : Email :

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