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<pre>Array ( [var] => cut_url ) </pre> Resume for May S. for Banker / Bank Teller / Banking in Alexandria, Egypt. Search More Resumes for Banker / Bank Teller on Resumark.com #WNZMD7187
 

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Resume for May S. for Banker / Bank Teller / Banking in Alexandria, Egypt




Occupation: Banker / Bank Teller Industry: Banking
Country: Egypt City: Alexandria
State: Al Iskandariyah ZIP: 21411



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May Gamal EL Din Ahmed S.
Objective:
Self motivated employee imbibing knowledge through quality education and active experience. I
possess the determination to deliver the performance with utmost sense of obligation and
diligence. My leadership qualities can help in managing the work efficiently and achieving the
goals of the organization.
Assets:
Excellent communication, interpersonal and leadership skills. Proven ability to work efficiently in
both independent and teamwork environments. Known for achieving goals and assimilate job
requirements. Energetic and self motivated team player. At ease in high stress environments,
ability to handle effectively multi task levels of responsibility.
Working experience
Commercial International Bank CIB May – Present
Wealth Manager
Job description:
• To ensure providing the required superior service to all customers falling within the
geographical area under my responsibility and to liaise with other departments and to
ensure that existing as well as new prime customers inquiries are promptly dealt with.
• To handle all day to day activities in relation to customers’ instructions to solve their
problems.
• To achieve sales target as assigned by Cluster heads.
• To work closely with branch managers and ensure that customers are well handled.
• To work closely with other departments at CIB to cross sell identified products and to
demonstrate professionalism in understanding customers business needs.
• To ensure that wealth management customers introduced to CIB maintain an updated
KYC and all compliance requirements are completed.
• To ensure that documentation required operating the accounts are obtained and that
customers’ files are always completed and updated.
• To ensure that all control, operational and audit issues related to wealth management
activities are properly applied and to liaise closely with other departments to achieve
adherence to policies, audit and control procedures.
• To identify prospect clients to be introduced to our Bank.
Egyptian French company for tissue culture May March
Export Manager
Job description:
• Manage the movement of products/equipment/materials in and/or out of the country in
accordance with organizational policy and procedure, and to comply with relevant local,
country and international law and process.
• Maintain and share with colleagues as appropriate, personal knowledge of all relevant
import/export law and procedures; tariffs and duties; licenses and restrictions.
• Communicate with export and import and related authorities, and customers and
suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive
and lawful relations, support and activities.
• Liaise with other departments in order to establish and maintain effective and relevant
export/import activities and support in relation to the organization’s sales, purchasing,
materials management, and overall operating functions.
• Plan and manage overseas sales through distributors and other relevant sales outlets.
• Manage language and communications translation issues and activities as necessary to
enable effective relations, distribution and integration of imported/exported material,
product, equipment within the supply chain of importer and exporter, for example
handling instructions, operating manuals, product training, etc.
• Manage/liaise with stock control, warehousing and distribution activities influenced by or
reliant upon import/export activities.
Team for Securities Trade
Customer Service Officer
Sept. to May
Job description:
• Receive Customers’ requests by telephone or mail, analyze requests, provide information
required.
• Analyze transactions, correct records and adjust errors.
• Generate new and repeat sales by providing product and technical information in a timely
manner.
• Determine customer requirements and expectations.
• Accurately process customer transactions.
• Increase sales and average order size by means of crossselling, upselling, addon sales
and offering promotional sale items.
• Identify trends in customer satisfaction or dissatisfaction.
• Resolve customers’ questions related to orders.
• Setup and maintain customer files.
• Present a professional image at all times to customers and vendors.
• Suggest improvements to the various communications by the company.
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any
complaint.
• Build a longterm relationship with the customer.
• Perform other duties as assigned.
Summer trainings in ,,, in:
HSBC , CIB and Misr International for stock market exchange.
Education:
• Bachelor degree in Industrial and Management Engineering
Faculty of Engineering Arab Academy for Science and TechnologyAAST
• Secondary School: ElNasr Girls College I.G.C.S.E high school degree.
Elementary School: ElNasr Girls College EGC
Courses:
• AntiMoney laundry
• Technical English
• Presentation skills and body language
• Introduction to six sigma
• Introduction to HR
• Euro Money
. Essential sales and communication skills for Private Bankers and Wealth
Managers.
. Wealth management strategies and techniques for growth.
• Certified business Profession CBP
. Leadership
. Customer Service
. Sales
. Business Communication
. Business etiquette
Computer skills:
• Operating system in windows
• Microsoft office: Word , Excel , power point & MS project
• Email and Internet.
Business and Selling Skills:
• Excellent facetoface and telephone communicator.
• Able to demonstrate success and experience managing major accounts customers and
large contracts or even a business, particularly achieving genuine sales development.
Language skills:
• Arabic: Mother tongue
• English: Fluent
• French: Fair
Interests & Activities
• Traveling to the United States and around Europe helped develop my
communication skills through meeting a variety of people.
Reading, cooking, swimming, tennis, traveling, fashion and makeup.
Social Activities:
• Member in Sporting and Smouha clubs.
Personal data:
• Date of Birth: August. st
• Nationality: Egyptian
• Religion: Muslim
• Marital Status: Single
• Address: Ahmed Yehia st., Zezinia, Alexandria
• Email:
• Mob :
• Home:
References furnished upon request.

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