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<pre>Array ( [var] => cut_url ) </pre> Resume for Parmeet Singh G. for Banker / Bank Teller / Banking in Mumbai, India. Search More Resumes for Banker / Bank Teller on Resumark.com #XSQ2MSNG4
 

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Resume for Parmeet Singh G. for Banker / Bank Teller / Banking in Mumbai, India




Occupation: Banker / Bank Teller Industry: Banking
Country: India City: Mumbai
State: Maharashtra ZIP: 400101



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Parmeet Singh G., CFE
PHONE: MOBILE: + EMAIL:
_______________________________________________________________________________________________
_______________
Product and Process Risk Manager – RISK CONTAINMENT UNIT : ICICI BANK LTD
Proactive, goal oriented professional with a track record of accomplishments across years
KEY STRENGTHS
? Mentoring Leaders : Ability to build bench strength and develop leadership capability for the organization and
manage diversity and culture
? Possess excellent Networking Skills : Treat people with unfailing courtesy, build rapport, form an emotional bond
and achieve organizational targets
? Communicating and managing Vision : Ability to build a vision, communicating and specifying the road map
? Strong Communication, Organizational, Interpersonal and Presentation Skills : Clear, confident and precise
written and spoken communication skills in English ; Ability to work productively with all levels in an organization
? Ability to learn and adapt to new technologies and handle multiple projects under pressure ; Welldeveloped
sense of urgency and follow through
CAREER SUMMARY
ICICI Bank LTD, Mumbai
April –
Present
Product and Process Risk Manager RISK CONTAINMENT UNIT – Groups Managed
RLGRetial Branch, RCU VSTSBackground Check , RAPG, RMAG and RCU CART May –
Present
RAPGRetail Loans, RMAG and RCU CART
May – April
RMAGAgriculture Loans and RCU CART Pre Acquisition – Application Sourcing
May – April
? Fraud Control & Portfolio Management / Analysis – Seeding, Process Review, Root Cause Analysis
? Cost Control & Productivity Improvement of the Group
? Design product and processes for the Unit and Interface with Business and Policy
? Reporting to RBI – Key member in closing on Preventive steps
? Market information and Networking with competitors
? Ensure Process Uniformity & Adherence Level , SOX, Five S, Audit Compliant
? Automation System Implementation for Vendor & Staff Verification, Pre Acquisition, Portfolio
? Projects : Key member of Application Fraud System Experian – Hunter and Fraud Risk Register
? Team development and Training
REGIONAL MANAGER – West Zone – RISK CONTAINMENT UNIT
May April
? Managing Regional teams of West location comprising more than staff in Sampling and Investigations for ICICI
Bank’s Liabilities, Small Enterprises Group, International Banking Group and Web Trade; and Vendor Staff Tracking
Software Preemployment Background Check for the ICICI Group
? Implementing a robust process for continuous monitoring and review of all new account acquisitions
? Diagnose risk areas within the existing processes and recommend mitigants and changes to policy and business
? Analyse such consolidated and detailed MIS for Fraud Control processes and suggest early warning signals, trends
and variances for the region to the business and team
? Monitored and validated fraud risk policies and standards for Retail Banking products
? Organizing Fraud Operations and Risk Trainings for Sales, Operations and Credit Team on fraud triggers and trends
prevalent in the market
? Develop and maintain close rapport with Law enforcement agencies and also imparted training to the top brass in the
Police Force on banking frauds
AREA MANAGER – Mumbai, Surat – RISK CONTAINMENT UNIT
May April
? Setup of RCU operation for Sampling and Investigations for ICICI Bank’s Liabilities, Small Enterprises Group,
International Banking Group and Web Trade; and Vendor Staff Tracking Software Preemployment
Background Check for the ICICI Group
? Implementing a robust process for continuous monitoring and review of all new account acquisitions
? Identifying & Concluding on Fraud Perpetrator
? Analysis of Modus Operandi
? Recovering the loss to the bank
? Suggesting process improvements
? Logically concluding the cases with no room for ambiguities
? Analysis of Sampling Results to improve on triggers & inputs to business
? Deterrent Action on identified fraudsters
? Cost Agency Payouts, Waivers, Miscellaneous
? New Initiatives to curb fraud losses
? Relationship Management With internal customers like SALES, OPS, Law enforcers, Industry
? Self & Team Development
AREA COLLECTION MANAGER – Rest of Maharashtra – DSMGCollection May
April
COLLECTION MANAGER – Aurangabad – DSMGCollection
April April
? Handling Auto, TW, PL, CB, CD, Home Loans, Credit Cards & Small Enterprises Group SEG.
? Managing CCPA, Valuer, Lawyer, Operating Agency, Collection Agency, Repossession Agency.
? Monitor and control Delinquency and Credit Losses
? Capacity Planning
ZIP Telecom LTD, Pune
Oct – March
A Startup Company, in partnership with Hughes Ispat Limited, extending its presence in the Indian market by
introducing a unique business model of franchising STD/ISD Payphones & exploring business prospects through
Advertisement Media avenues
REVENUE ASSURANCE OFFICER – Pune Jan
March
? Being the sole member of the department was responsible for the recovery & collections from Franchisees.
? Managing Billing of Franchises for Generation,
? Revitalize Suspended lines.
PRODUCT LAUNCH – Pune Oct – Dec
? Launched a product called Zip I Mail An Internet based voicemessaging system without an Internet connection
Technology Supported by Navin Mail. It enables to send messages in various cities at local cost.
? Responsible for setting up a Customer Care Department
? Managing a team of Customer Care Executives & Observing a smooth functioning.
? Conducting promotional activities like exhibitions, advertisements, launching promotional schemes
? Conducted a survey in & around Pune for the feedback of existing customers.
CUSTOMER CARE OFFICER – Pune Oct – Sept
? Complaint Handling & Ensuring Quality Service.
? Coordinating with other Departments & Hughes Ispat Ltd. For processing activations, suspensions, resumptions &
other line related problems.
? Attending to Walkin Customers.
? Looking after the Recovery Loss Prevention from Suspended Clients & Financial Transactions.
? Developed a module & implemented the same on ’Total Customer Satisfaction’ for Zip Telecom & Zip I Mail.
? Designed a Reporting Format Collection Efficiency, which calculates the percentage of collection with respect to the
total receivable, for each billing cycle. Also projects the target for the next billing cycle.
Page Point Service Pvt LTD, Pune
April – Sept
Joint Venture with Motorola. The Company is poised as the largest paging company in India & has operations in
Seven main Business cities as Paging Service Executive Operations from April to October .
PAGING SERVICE EXECUTIVE – Pune
? Attending Calls & Ensuring Quality Messaging.
? Conducting Presentations on Telephone Etiquettes, Value added services & Product.
? Successfully completed a project on Auto paging & Quick line.
ACADEMIC REVIEW
? Master Of Management Science Special Subject as Marketing from University Of Pune in the year , securing
First Class with Distinction.
? Master of Commerce Special Subject as Business Administration from University Of Pune in the year ,
securing First Class.
? Diploma Of Business Management from University Of Pune in the year , securing First Class.
? Advanced Diploma Of Computer Hardware & LAN Engineering from Jetking School Of Electronic Technology in
the year , securing First Class.
? Bachelor of Commerce from University Of Pune in the year , securing First Class.
PROFESSIONAL CERTIFICATION
? Six Sigma Green Belt
? Certified Fraud Examiner under and by virtue of the provisions of the bylaws of the Association

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