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<pre>Array ( [var] => cut_url ) </pre> Resume for Brenda C. for Executive Manager / Banking in Yauco, Puerto Rico. Search More Resumes for Executive Manager on Resumark.com #DUHATWF85
 

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Resume for Brenda C. for Executive Manager / Banking in Yauco, Puerto Rico




Occupation: Executive Manager Industry: Banking
Country: United States City: Yauco
State: Puerto Rico ZIP: 00698



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Brenda I. C. Frontanez
Urb. Alts. de Yauco
Calle P
Yauco, PR
Objective
To obtain a challenging position in the industry where my experience may
be utilized and develop to the fullest extent, allowing my professional
growth.
Experience
June – January Firstbank, P.R.
Branch Regional Manager
• Responsible to administer and to direct the resources of the
branches to obtain the volumes of sales in retail and commercials
products, and all financial services, maintaining the north in addition
to bring on new relations and with an effective retention of deposits
and customers.
• Includes but not limit to develop branches annual budget for retail
and commercial products, specific Regional markets campaigns to
reach different goals, visit commercial prospective and actual
customers to bring them aboard or maximize their relations.
• Always guarantying that the quality of service fulfills the customers’
expectation.
• Responsible to maintain the continuity and control of the daily
operations in fulfillment with the regulations applicable to the Bank
and the established policies.
June – February Firstbank, PR
CRM Manager
• Overall assume direction and maintenance of Market Investigations,
including updating data of competitive industry, whether internal or
external focus on retail business.
– June BBVA Puerto Rico Hato Rey, P.R.
Responsible of Business Development
• Oversee that the Business Network of Commercial Banking Retail
and Business functioned in accordance with the model designed by
headquarters “Modelo Esquemas Gesti–n y Direcci–n”.
• Member of “Modelo Esquemas Gesti–n y Direcci–n” Implementation
Group of BBVA Mexico, Argentina, Peru
• Responsible of the development of projects that impacts the service
and productivity of Business Network clients: VIP, Clients
Segmentation individuals and business sectors and CRM tools.
• Assume direction and maintenance of Market Investigations, including
updating data of competitive industry, whether internal or external.
• Maintained evaluation of the Business Network vs. the objective Market;
identification and evaluation of possible expansion zones or relocations, as
well as closures of existing branches with negative indicators of
profitability or activity.
• Responsible for the capability of the sales force structure in the Business
Network.
• Participate together with the Structure and Process area in the definition of
the duties for the different job positions that compose the sales force,
according to the established guidelines provided by “Grupo BBVA” for
each position.
JAN “Jefe Apoyo del Negocio” Mayaguez, P.R.
• Support the “Director Unidad de Gesti–n” all matters related to the
consecution of goals and tasks assigned to the branches that
compose the Southwest Region. Also coordinate all matters with the
support units and with the commercial area committee.
• Prepare, detection of findings and analysis of Region and also branches
budget.
• Receive and solve branch situations involving technical and operative
matters, campaigns and products. Channel complex matters towards the
corresponding specialists.
• Organize public activities concerning area of supervision.
July –
Branch Technician, Organization Department Rio Piedras,
P.R.
• Assist Branch Administration Operations Managers in the direction
of the daily operations and assure they work in accordance and
compliment of all Regulations applicable to the Bank Industry.
• Work special projects that will impact branch operations.
• Follow up branches differences and operational situations.
March – July Poncebank Ponce, P.R.
Assistant of Branch Administration Operations Manager
• Assist Branch Administration Operations Managers in the direction
of daily branch operations.
• Work all special projects that will impact branches operations.
• Work FDICIA test and reports for all the branches.
• Give support in the supervision of operational procedures and all trainings
related in the Administration Department.
• Development, Training and Support to the new concept of “In store
branches”
• Supervise At Large personnel schedules.
Operations Supervisor
Yauco Plaza and
Mayaguez Branch
• All related duties
Utility Clerk
Yauco Plaza Branch
Education
Aug – Dec, University of P.R. Ponce Campus
• Medical Billing
– University of Puerto Rico, Rio Piedras Campus
• B.A. Business Administration
• Major Human Resources
References
Available upon request.

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