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<pre>Array ( [var] => cut_url ) </pre> Resume for Guillermo A. for Executive Manager / Banking in Santiago, Chile. Search More Resumes for Executive Manager on #NHHLZO9ON

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Resume for Guillermo A. for Executive Manager / Banking in Santiago, Chile

Occupation: Executive Manager Industry: Banking
Country: Chile City: Santiago
State: Region Metropolitana ZIP: 111

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Torre Acrópolis Piso Ÿ  Santo Domingo, Dom Rep Ÿ jmmb /


Senior Executive with more than years of experience in the finances specialized in retail and consumer banking, Worked more than years in Citibank in different managerial positions with exposure to several areas in countries like USA, Mexico, Peru, Argentina and Chile. In Citibank occupied a regional position with responsibilities for Latin Americas Marketing and Banking Products in countries..

He joined Grupo Altas Cumbres in where he occupied the position of Executive Director of Products and Sales Channels assuming later the position of General Manager& / CEO of the same Group bank operation in Costa Rica. A Head Hunting process moved him from Costa Rica to Dominican Republic. 

     • Analyze market trends and create successful strategies to capitalize on new market opportunities to increase revenues and profits.

     • Comprehensive experience in new business development and startup operations, including full P&L responsibility for strategic planning, sales, finance, operations, technology, staffing and procedures.

     • Skilled in building strategic alliances with bestinclass providers  • Effective leader, expert in recruiting and managing multifunctional, high performance teams, with demonstrated ability to direct global marketing strategies Asia, Europe, Latin America and US.

            • Multilingual; fluent in English and Spanish 


JMMB BDI América S.A.                                                                                                                                                        Present

  • Responsible for the opening of the operation and obtaining the license to operate a Broker House and get a sit in the Stock Exchange. We started from scratch, hiring the people, training them and developing the products unique for the Dominican market.. The Net Profits in were US$ .m and in US$ .m fully impacted by  the international markets crisis
  • From zero balance we have now US$ m and HNW clients and financial institutions.
  • We acquire a Savings and Loan Bank at the end of .
  • We started the Investment Banking Area we have mandates from the top companies in DR with volumes around US$ m
  • We started the expansion to Central America Costa Rica, Panama and El Salvador

    GRUPO ALTAS CUMBRE            

          Corporación Financiera Miravalles Costa Rica General Manager & CEO

  •   Responsible of General Management, double the customer base in form M to M. Improving financial results increasing net profits from US$ M in to US$M in . In net profits of US$ M and over M active customers. The branch network expanded outside San Jose. Successful Commercial Paper trade in Stock Market of US$ MM n , being the first time a financial institution non banking succeed in such operation. Introduction of “Nicaragua Mas Cerca” to serve Nicaraguan customer residents in Costa Rica providing them with several services related and developed for immigrants such as life insurance, medical assistant, and repatriate body and funeral services in Nicaragua.

    Executive Director of Products and Sales Channels

  • Responsible of Product development and sales including new channel development. Increasing sales in % in one year, implementation of Telemarketing, sales force restructuring and credit card implementation all across the group. Development of new line of businesses like Fund Transfers. New countries start ups.


                Regional Product Manager, Vice President –

         • Regional Product Manager for US Consumer Bank with domestic and international client assets of over $ billion, revenue in excess of $ billion and relationships with more than . millions clients in Latin America.  Responsible to manage the existing   portfolio, identify new opportunities/trends and develop new products.


         •  Coordinated all product development activities including the Debit Card and “Combo Card” which it’s a combined debit, ATM and Credit Card.

           •  Gathered detailed intelligence information on competitor’s technological products and prepared individual profiles highlighting   Citi”s advantages and gaps.

           • Developed the MIS system for the Latin America region resulting in better pricing, lower client attrition, increased client acquisition and higher levels of cross selling. 

                Regional Technology and Operations Head, Vice President –

         •  Technology and Operations Head for the Southern Cone Region Argentina, Chile, Peru, Uruguay and Paraguay; with revenue in excess of $ millions.  Created economies of scale to all processesmaintained the best in class unit cost, cycle time, level of productivity and error free environment.  


          •  Created a processing “hub” in Argentina to migrate the Peruvian core systems and the Chilean Credit Card

                    embossing and   document printing.  • Led the strategic integration for the Private Bank of new business acquisitions i.e. Banco Patrimonio, Hambrecht & Quist Executive Financial Services and Fleming Asset Management.

                •  Outsourced all check clearing processes generating savings of over $ million per year.

  • Implemented a new imaging application process which accelerated the account opening cycle time, shortened the timing of internal investigations, improved client satisfaction levels and resulted on a cost savings of over   $ million per year of recurring expenses.
  • Implemented an activitybased methodology which reduced the unit cost in all the countries and resulted on
  •       $ .m in savings.


                COO Chief Operating Officer Peru, Vice President –

         • Developed and implemented the strategy for the Consumer Bank in Peru.

    • Projected market size, defined the business model, identified needed infrastructure and hired personnel. In one year, built a local distribution of three model branches and mini branches, with M clients and over $ million in assets. 


         • Reduced fixed cost and created economies of scale by integrating Peru’s technology infrastructure in another country.

  • Developed a strategic alliance with Blockbuster Video Stores to open mini branches in their premises in order to extend full banking services to all Citibank clients until PM and on weekends.  • Led the strategic integration for the Private Bank of new business acquisitions i.e. Banco Patrimonio, Hambrecht & Quist Executive Financial Services and Fleming Asset Management.
  •       •  Decreased credit writeoffs from % to .% and delinquency levels from % to % by creating Citi’s own collection area with innovative internal procedures. 

          •  Designed and implemented Bar Code technology for high volume transactions allowing the elimination of data

          capture, improving cycle time and an error free operation. 

                Citibanking and Reengineering Head Mexico, Vice President –

         • Developed and implemented a business plan to reposition Citibank in the marketplace.  Redefined the target market, reengineered the business model, redesigned the product offering and focused all acquisition initiatives.  After the first year, new branches were opened, M new customers were acquired and assets under management grew by $ million.  


         • Gained immediate access to a new set of products and additional functionality at a marginal cost by starting the new system applications over an existing platform in Tampa, Florida.  • Led the strategic development of new technology focus on the customer like Global ATM access, Regional Teller System to improve productivity and accelerate client session time at the teller station. The strategy was to provide the

         • Led the strategic development of new clientcentric technology like global ATM access and Regional Teller System to improve productivity and accelerate client’s time at the teller station.   same interface to the customers in all our ATM worldwide and the same “look and feel at the teller station. The complete migration was made in four months.

    •  Reengineered all process flows to increase productivity, improve cycle time and to reduce costs. Cost cut reached $million, cycle time was improved in % and productivity increased in %.  

                Financial Operations and Financial Control Head Chile, Assistant Vice President –

         • Managed Citibank’s Treasury, Foreign Trade, Global Transaction Services, Corporate Accounting and Strategic Planning local actitivities. Led the merger integration process between a local finance firm and Citibank.   


         • Simplified the sales process and increased the capacity of transaction volumes to be processed.

  • Managed the core systems migration to a complete new platform in a record time of six months.
  •      • Managed the integration of the new client platform to accommodate the increasing number of clients and transaction volumes

    • Coordinated the training program for the branch staff to assure compliance with internal procedures and local regulations.

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