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<pre>Array ( [var] => cut_url ) </pre> Resume for Kin L. for Executive Manager / Banking in Oakville, Canada. Search More Resumes for Executive Manager on Resumark.com #ZM25J4NPY
 

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Resume for Kin L. for Executive Manager / Banking in Oakville, Canada




Occupation: Executive Manager Industry: Banking
Country: Canada City: Oakville
State: Ontario ZIP: L6H7L5



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M.K. Kin LeeYow
| P a g e
Chaplin Road, Oakville Ontario, LH L
Office, Home
Email:
OBJECTIVE
Provide strategy, vision, and leadership for developing and implementing Information
Technology initiatives to align with overall business direction.
Direct the planning and implementation of enterprise IT systems in support of business
operations in order to improve business development, service quality, and cost effectiveness
SUMMARY
Credit and Debit Card Interchange structure working knowledge
Develop business plan for increasing revenue in the Gateway business
Setup a new department to handle a new clearing, billing and settlement system
Developed and executed on a year technology infrastructure strategy plan
Reduced mainframe processing cost by +%
Reduced telecommunication cost by +%
Reduced cost of technology helpdesk by +%
Oversaw the technology integration and relocation of the US offices into the Canadian
environment
Experienced with legal contracts related to technology services, telecommunications, and
procurement
Working experience with Clevel suite
Developed the digital security risk management model and process at Moneris
Lead the technology implementation for the construction of a new staff contact centre
within five months
Designed, architected and implemented the Internet infrastructure for Royal Bank of
Canada, Sears Canada, and Moneris Solutions
AREAS OF EXPERTISE
Technology Infrastructure
• Electronic banking
Information Security
• Retail eCommerce
Payment Processing
• Customer Service
CAREER OVERVIEW
MONERIS SOLUTIONS CORPORATION
to present
General Manager Gateway Services – present
Director Technology Infrastructure & Support Services – present
Director Processing & Support Services to
Director Technology Infrastructure Services to
Infrastructure Architect to
NOVATOR SYSTEMS INC
to
IT Director
SEARS CANADA
to
Director IT eCommerce
Internet Architect to
ROYAL BANK OF CANADA
to
Project Manager Internet Infrastructure to
Sr. Technical System Analyst
Technical System Analyst to
M.K. Kin LeeYow
| P a g e
EXPERIENCE
MONERIS SOLUTIONS CORP. TORONTO, ONTARIO
to present
General Manager Gateway Services
to present
Full P&L accountability for a multimillion revenue business line
Accountable for the maintenance of the white label ATM gateway systems
Director Technology Infrastructure & Support Services
to present
Reports to the Head of Technology & Products
Works closely with CFO for proper cost management
Responsible for the year technology infrastructure strategy plan
Accountable for the Desktop, Server Infrastructure, Database Management, and Contact
Centre technology support
Accountable for the security, availability and reliability of the transaction processing
environment
Accountable for management of the entire Point of Sale network, as well as the corporate
data network and phone Systems
Manages all technology vendor relationships and contracts with major telecommunications
companies, and companies such as Q networks, IBM, RBC IT, and BMO
Accountable for the all technology asset management and procurement
Accountable for the management and support of all the related Sales, Customer Service,
and Risks management applications
Responsible for a department of over full time employees
Accountable for budgets over $ MM
Director Processing & Support Services
to
Reported to the Chief Operating Officer
Transitioned out of a major vendor smoothly and ahead of schedule after major
implementation of new Clearing, Billing and Settlement system
Accountable for the development and management of Moneris’ Clearing, Billing and
Settlement applications and environments
Accountable for management of key technology vendors/partners
Accountable for the management and support of all the related Sales, Customer Service,
and Risks management applications
Worked with Marketing to develop and execute action plans that leverage the functionality
of the new systems to capture new sources of revenue
Accountable for budgets over $ MM
Accountable for the Desktop, Helpdesk, and Technical onsite support
Director Technology Infrastructure Services
to
Reported to the Chief Operating Officer
Oversaw the corporate IT Security, Compliance, Risk Management and Disaster Recovery
management
Accountable for the Desktop, Server Infrastructure, Helpdesk, Technical onsite support,
Contact Centre technology support, and IVR Systems
Accountable for the production support organization, including Incident, Problem, and
Change Management
Championed the introduction and implementation of the ITIL principles
Accountable for management of the Point of Sale network, as well as the corporate data
network and phone Systems
Managed all technology Vendor Relationships and Contracts with Bell, Q networks, Rogers,
IBM, Soroc Technologies, RBC IT, and BMO
Accountable for the all technology asset management and procurement
Created the technology policy and standards
Accountable for the management of the Database infrastructure and support
Increased and implemented internal efficiencies, and improve productivity
Managed a department of over full time employees
Managed budgets over $ MM

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