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John C. W.
Talented and resultsoriented
management professional with over years experience. Excellent track
record in developing and capitalizing on strategic relationships.
Strong relationship management experience. Successful in developing
and executing strategies resulting in process efficiency and operational
and reputational risk control. Equally strong in recognizing and developing
talent. Excellent business planning and leadership skills.
Well developed problem solving skills with extensive experience managing
complex and sensitive issues across diverse interests. Extensive
negotiations experience. Proven reputation of honesty and integrity.
Strategy Development Risk Management Workout Management Sales
Consulting Relationship Management Product Development
Process Improvement International CrossFunctional
Wells Fargo Bank, N.A., Minneapolis,
MN – Present
VP/Default & restructuring
and MBS trust manager –
Provided leadership and strategic direction
for all facets of Trust Oversight relating to MBS Trust administration,
workout efforts across mortgage and asset backed securities and risk
mitigation associated with MBS litigation. Provided consulting
guidance for business development, issue management, process improvement,
capacity planning, budget management, communications, government relations
and client relationship management. Provided senior leadership
for escalation of Trust issues across all structured products.
Led international product development efforts. Managed $ million
internal budget and over $ million in recoverable expenses.
Led risk mitigation and
workout efforts of Default & Restructuring Account Managers and
Analysts with oversight of ,+ distressed deals.
Designed and implemented
department structure to manage growing volumes of legal notices.
Successfully managed group through over % growth rate in processing
volumes with % employee satisfaction and retention while decreasing
Worked closely with Government
Relations, Communications and Legal in responding to inquiries from
government officials, the media and other outside parties to mitigate
reputational risks associated with CTS roles.
Built MBS Trust team spanning
Minnesota and Maryland locations; Team immediately assumed significant
backlog project and exceeded all goals, resulting in passed audit.
Demonstrated ability to
manage multiple high priority and high impact departments through sensitive
and complex issues.
Highly successful track
record in negotiating through sensitive and complex issues.
Led product development
team in creation of international trust offering. Assessed market
needs, addressed regulatory and compliance issues and created necessary
process flows and procedures.
Played significant leadership
role in redeveloping new hire and advanced training efforts. Chaired
Learning Council to drive change. Developed advanced training
program that leveraged internal and external resources to deliver timely
Awarded multiple Management and Team Excellence Awards for above achievements.
AVP/Default & Restructuring
and ABS Account Manager –
Managed front and backend efforts
relating to portfolio of asset backed securities. On frontend
was accountable for relationship, sales and profitability of $ billion
Enhanced business development
and sales skills in marketing workout consulting business.
Earned % Club in sales
every eligible quarter.
Sharpened negotiating skills
while restructuring complex structured finance transactions with lawyers,
issuers, underwriters and investors. Includes extensive negotiating
of contentious issues at the CEO/CFO level from external vendors.
Developed significant depth
of knowledge across structured product disciplines including payment
processing, bond structures, market conditions, litigation management,
legal analysis, learning and development, process improvement and risk
Successfully managed transition
of thirty+ asset backed securities deals to new servicers.
Conducted and leveraged
client survey efforts to identify client needs and satisfaction.
In product development management
role, gained insight into full product development cycle by leading
market research, system development and implementation efforts.
Account Representative, Asset
Backed Securities Group
Temp worker capacity while pursuing
Masters Degree and teaching at the elementary level.
Performed daily investing
and money management for large asset backed securities deals.
Designed streamlined payment
procedures to improve efficiencies and audit trails.
Managed frontend compliance
process by setting up new deals on internal systems.
Norwest Bank Minnesota, Minneapolis,
Corporate Bank Trainee/Fixed Income
As Trainee, completed comprehensive
sales and credit program followed by nine months of rotations across
corporate banking. As portfolio manager, managed overnight repo
portfolio of $ million and comanaged over $ billion across seven
Norwest fixed income money market funds and client portfolios.
Gained sales experience
by presenting investment products to institutional clients.
Developed relationship management
experience by coldcalling prospects, performing sales calls, presenting
to existing and potential customers and preparing credit approvals.
Sharpened credit skills
by designing a comprehensive credit rating system.
AndersEn Consulting, Minneapolis,
Planned, designed and presented client
proposals, initiated new business cold calling effort, organized vendors
for engineering contract proposals, completed consulting training program
covering programming, sales, strategic planning, process engineering
and project management.
Developed sales and business
development skills by developing and implementing coldcalling plan
to secure meetings with potential clients. Organized planning
and delivery of presentations to potential clients.
Gained significant technical
experience including programming, systems development, project management,
and application testing through formal and informal training.
IBM Corporation, Minneapolis,
IBM World trade asia, hong kong
Branch Sales assistant, internship
Assisted Marketing Representatives
in sales calls, managed another Sales Assistant, developed proposals
and presentations, created and managed graphics resource center and
worked with customers to resolve technical problems. Developed
significant intercultural communications experience while working in
Hong Kong office.
College of Education, University of
Minnesota, Minneapolis, MN
BS, Business Administration
Carlson School of Management, University
of Minnesota, Minneapolis, MN
College of Credit, School
of Bank Management, Relationship Sales, Advanced Leadership Seminar,
Diversity Leadership, Situational Leadership, Customer Service
CURRENT AND PAST
American Bankers Association
Trustee Committee, Member
Forum Trustee Committee, Member
Wells Fargo Carlson
School of Management Alumni Club, CoFounder and CoChair
Wells Fargo Diversity
Mentor Program, Mentor
Toast Masters, Member
Pepin Yacht Club, Commodore
JFC, Volunteer in Big