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Date of Birth
: Sidomulyo B No. Sidotopo Wetan, Surabaya,
East Java, Indonesia. Postal Code
: + or + GSM
: + CDMA
: available upon request
IT Manager | IT Supervisor | Network Engineer | Network Administrator | LANWAN Manager |
System Administrator | Technical Analyst | IT Technical Support
SUMMARY OF QUALIFICATION
Being in the IT industry for more than years, have developed a profound understanding,
abilities and experience of me in leading the IT operation group that include managing and
supporting network, infrastructure and system on x/ commitment.
My breadth of expertise on networking are designed, configured, applied and maintained
complex routed LAN and WAN networks, either wired and wireless network. Working on
that area make me familiar with LL protocols and routing protocol including: TCP/IP,
VLAN, Trunking, OSPF, RIP and BGP. While system engineering also part of my working
environment that sharpened my skill on several Operating System Linux, Cisco, Unix,
Mikrotik in field of common tasks on server, ERP, CRM, IT security, fail over & load
balancing, bandwidth management/QoS, redundancy and high performance systems.
Working environment also sharpening my expertise in field of SDLC System Development
Life Cycle dan ITIL Information Technolgy Infrastruture Library.
In addition, I also have significant knowledge and experience in leading the IT Help Desk
and performing system management of core platforms Windows as well as tuning,
troubleshooting, maintaining and repair more than units PC & workstation across
Indonesia spread on several branch office.
Excellent communication skills with the ability to interface at all levels of personnel have
delivered me to managerial position on almost last years. Being on this position my scope
of work then transformed from technical to managerial responsibiity : IT infrastructure
administration and management, IT budgeting for capital expenditure and operational
expense, vendor capability review & evaluation, provide directionguidance and strategic
planning to IT team in order to support organization business streamline.
Execute rollout project for new Syariah office opening, Productive Poor office at
BTPN PebruariApril , PT. Bank Tabungan Pensiunan Nasional,Tbk
Rebuild information system include technical need eg. farm server after disaster effect
causing many server needed for operational function down. It happened months after
previous IT Manager resigned. I applied Zimbra Mail Server using Linux CentOS; Samba
+ Domain Controller running on Slackware; SMS Centre, Fax Server and Document
Management System. I also created system procedure SOP on Information System
Department. MarchApril , PT. Karya Indah Transindo
As former engineer built super POP/NOC Network Operation Center on Surabaya branch
by configured Cisco router and Cisco switch as backbone infrastructure. I also
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designed wireless network infrastructure as last mile internet distribution and
implemented it using mikrotik devices. JuneJuly , PT. Eresha Technologies
Part of maintenance engineer team whose task maintain node VPN Virtual Private
Network of potential customer Indomobil Finance which its node spread from eastern
Java to Bali, using Zebra application running on Redhat Operating System. ,
PT. Infoasia Teknologi Global, Tbk
Involved on implementation project interconnecting between Infoasia’s network and
Telkom’s network. This project connected WAN : JakartaSurabayaBali as integrated
system for delivering SIP Session Initiation Protocol service to client/customer.
January , PT. Infoasia Teknologi Global, Tbk
Built new information system & internal infrastructure to support office operational
activity. Installed gateway router, DNSDHCPFile SharingFax server, bandwidth
management, all running on Slackware. April , SoeraBaiA Consulting Group
Operating System Linux Slackware, Red Hat, CentOS, Ubuntu, OpenSuse, Unix FreeBSD,
PFSense, Mikrotik, Windows, Mac OSX, Cisco IOS.
Routers Cisco, Mikrotik, Linksys, Switches Cisco, Com, Hub,
Panasonic PBX KX TDA , KX TDE , VoIP/SIP Phone.
MS SQL, MySQL, Microsoft Word, Microsoft Visio, Microsoft Power Point,
Microsoft Excel, Tuning Utilities, Antivirus, Antispyware, Outlook Express,
Active Directory, LL protocols including: TCP/IP VLAN Trunking,
Routing Protocols RIP, OSPF, BGP, Server DNS, Web, Zimbra Mail
Server, DHCP, Proxy, SAMBA, FTP, Active Directory, Firewall, VPN,
Bandwidth Management/QoS CBQ, HTB, Document Management System
Wireless equipment at ISP IDU and ODU Mikrotik, Trango, Motorolla
Canopy, Speedlan, KBest, Fullbound, RF Optimation, PoP / BTS include
LoS Survey, Installations, Pointing, Commissioning.
Sepuluh Nopember Institute of Technology ITS, Surabaya
Bachelor Degree of Science
Honors and Activities : Physics Laboratory Assistant for years, years as Head of Asistant.
Trainer for Physics Laboratory Asistant in several university.
Internship Job of Production Supervisor for physics lab device from to
PT. Bank Tabungan Pensiunan Nasional,Tbk
Company Business: Banking
Regional Manager – IT Service Delivery for JatimBaliNTBNTT Region
Maintain service delivery to deliver the committed SLAs to the users of
± office with total more than PC workstations stretch among
Monitor the service level performance and address user satisfaction
gaps and issues.
Provide technical implementation leadership to IT engineer team to
ensure operational &infrastructure stability and full audit compliance.
Review the performance and skill set of team member and provide
recommendations on the areas of improvements/training needed.
Accountable for delivering technical solutions and ensure projects/roll
out meet schedule with good quality and meeting the business
Maintain effective relationship with executive users from business and
operation department on region.
Feb – January
PT. Karya Indah Transindo
Company Business: Forwarding, Shipping
Head of Information System Dept
Strategic plan defining the IT blueprint/landscape for the organization,
budget preparation and management, project management, policy and
procedure development, capital replacement planning and overall IT
direction by creating Standard Operating Procedure.