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<pre>Array ( [var] => cut_url ) </pre> Resume for Suzanne M. for Quality Assurance / Control / Banking in Freehold, New Jersey. Search More Resumes for Quality Assurance / Control on Resumark.com #PZHEOVMBV
 

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Resume for Suzanne M. for Quality Assurance / Control / Banking in Freehold, New Jersey




Occupation: Quality Assurance / Control Industry: Banking
Country: United States City: Freehold
State: New Jersey ZIP: 07728



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Suzanne M.
Barkalow Ave
Freehold, NJ
Amberwood St
Auburn Hills, MI
Risk Analyst / Compliance Analyst / Loan Operations
Analyst / Internal Auditor
Over years of experience in various positions in compliance, quality
control, audit and loan operations experience at Public and Privately Held
Banks regulated by OTS, OCC, FDIC and FRB
Seasoned detailoriented senior level employee with multidepartmental
experience, strengthening and leading the compliance, risk management and
audit areas of public and privately held banks. Demonstrated ability to
quickly learn the intricacies of diverse areas and make immediate improvements
to planning, reporting, controls, work flow, policies and procedures. Revised
existing Credit Administration policies and procedures and created startup of
Small Business Lending including policies and procedures. Worked to establish and
implement Risk Based Pricing Model and Strategy.
Comprehensive, indepth experience across all aspects of compliance, risk
management, internal audit and loan operations including commercial and
residential lending experience. Welldeveloped communication skills with the
reputation for unwavering accuracy, credibility and integrity in reporting.
Project Management and Implementation for various areas within the Financial
Institution.
Proficient student who earned an MBA while working full time.
Compliance, Lending Operations, and Accounting Strengths:
• Auditing
• Fraud Prevention
• Loss Prevention/Fraud Training
• SOX
• OCC
• FRB
• OTS
• Regulatory Monitoring
• AML, BSA and KYC
• CRA and HMDA
• Compliance Review
• Basel II
• Commercial Lending
• Residential Lending
• Quality Control/ Audit
• Residential Loan Documents
• Commercial Loan Documents
• Credit Analysis
• Business Development
• Lending Product Development
• HUD Review
• Strategic Planning
• Financial Analysis
• Financial Reporting
• Budget Planning
• Cash Handling
• Branch Auditing
• Coaching/Training
• Corporate Finance
• Tax Reporting
• Account Reconciliation
• Forecasting
• Accounts Receivable/Payable
• / Reconciliation
• Staff Supervision
• Account Collection
Experience
FLAGSTAR BANK, FSB — TROY, MI
Publically held OTS bank with branch offices throughout Michigan, Indiana
and Georgia
Risk Management and Commercial Lending Production Development Specialist,
to Present
Cultivate policies and procedures for newly formed Small Business Lending
department. Develop and manage external business relationships e.g., banks,
insurers, auditors and constantly look for ways to strengthen overall
department performance. Improve internal business relationships e.g.
branches, accounting, call center and constantly look for ways to increase
performance and response time. Conducts all Compliance Review including AML,
BSA, KYC, Patriot Act and CRA for all department activity with monthly
reports, and completes HMDA, Census Tract and Post Closing Review of all loan
types and collateral. Finalizes and examines all reporting requirements
including capital requirements for Executive Management.
Key results:
Through the development of new products, a collaborative environment that fostered
productivity, individual accountability and open lines of communication was
established.
Established a comprehensive training program for all Branch Staff and Loan Officers
for various software including AFS / Business Banking Originations, PeopleSoft CRM,
and Baker Hill/Experian OnePoint.
Suzanne M. Page
FIRST NATIONAL BANK IN HOWELL – HOWELL, MI
Publically held OCC Community bank with branches in Michigan
Senior Compliance Risk Analyst
Established and implemented policies and procedures for a troubled commercial
lending area to improve overall portfolio performance. Developed and managed
business relationships and constantly looked for ways to strengthen the
overall lending area performance. Completed and analyzed the review of the
entire portfolio for HMDA, Census Tract and CRA compliance reporting.
Finalized and examined all reporting requirements including capital
requirements for Executive Management. Developed and assisted in the coordination and
completion of all Internal Department Audits with external sources.
Key results:
Introduced business process improvements that enhanced lending functions,
eliminated duplication and reduced monthly processing time by %.
Developed and implemented branch processes to decrease branch losses, improve
monthly audits and increase branch P&L performance by %.
STERLING BANK AND TRUST, FSB – SOUTHFIELD, MI
Privately held OTS Bank with Branches and Lending Centers in Michigan, Texas,
California and New Mexico
Bank/Branch Operations Manager –
Conducted weekly department meetings to monitor all ATM/Debit Card ordering
and Online Banking Account setup to ensure proper authority limits are
followed. Reviewed and completed weekly training with Branch Staff to ensure
Documentation Compliance. Investigated all error notices for disputed
transactions submitted customers in accordance with rules and regulations to
ensure complete compliance. Resolved customer disputes related to ATM/Debit
card activity, Automated Clearing House ACH activity, and unauthorized check
activity to ensure regulatory compliance. Monitored and reviewed daily
activity of all , High Profile/High Risk Accounts for proper SAR/CTR
filing. Examined Completed Daily monitoring of all accounts opened for
compliance with proper procedures. Developed and conducted corporate wide
training on various regulatory changes and other subjects as necessary.
Monitored and reported all regulatory requirements for AML, KYC, CDD and OFAC.
Coordinated and managed several projects from design to implementation.
Key results:
Won Rising Star – Employee of the Year for outstanding performance.
Created and implemented new products and services for the retail division
resulting in $. Million in increased profit.
sterling bank and trust, fsb – southfield, mi
Privately held OTS Bank with Branches and Lending Centers in Michigan, Texas,
California and New Mexico
Senior Credit Risk and Review Specialist –
Completed and monitored Quality Control/Audit Review of all closing documents
for all Commercial, Consumer, Construction and Residential Loan Applications

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