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<pre>Array ( [var] => cut_url ) </pre> Resume for Deepti C. for HR / Recruiter / Broadcasting, News & Journalism in Delhi, India. Search More Resumes for HR / Recruiter on #QUTRKJPZT

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Resume for Deepti C. for HR / Recruiter / Broadcasting, News & Journalism in Delhi, India

Occupation: HR / Recruiter Industry: Broadcasting, News & Journalism
Country: India City: Delhi
State: Delhi ZIP: 110049

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Professional Summary

  • Over years of experience in Client servicing and HR in the Airline/Hospitality/media Industry.
  • Currently designated as an Assistant Manager with Bennett, Coleman & Co. Limited.
  • Facilitate the line Manager in execution of People management activities/ different HR process/ work environment culture within the department.
  • Organizing Training sessions.
  • Facilitate in the performance appraisal, employee relation activities, interviews and selection, employee rationalization, communication related to people matters.
  • Compiling data from annual appraisal and developing the training plan.
  • Organizing training sessions, perfect with the coordination skillsTraining Coordination
  • Organizing events and team motivating activities.
  • Adept at relating well to people hailing from diversified cultures and regions with high level of customer focus and warm, natural and friendly personality.
  • Demonstrated competencies in handling queries of clients with abilities to provide tips and delivering need based solutions.
  • A skilled communicator with exceptional presentation skills and abilities in liaising effectively with consulates and airline authorities.

    Areas of Exposure 

    Bennett Coleman & Co. ltd 

  • Interface between HR and the department.
  • Trainings and development.
  • Organize and conduct trainings.   
  • Screening and Short listing profiles.
  • Scheduling and conducting interviews.
  • Employee relations and engagement activities.
  • Client relationship.
  • Communications Executive.

    Customer Relationship Management

  • Extensively interfacing with key customers, mapping their requirements & providing critical inputs for product customization.
  • Providing prompt and superior customer support to the clients in the designated territory to build market credibility.
  • Effective relationship Management with significant clients to ascertain rendering of quality service and achieving customer delight for business retention/enhancement.

    Cabin Crew Operations

  • Handling tasks such as looking after passengers' comforts and needs during domestic & International flights.
  • Coordinating for Food & Beverages with House keeping Department to run operations efficiently and passengers' comforts and needs during flights.
  • Maintaining and checking the catering, bar and cabin before each flight.
  • Demonstrating aircraft emergency procedures and safety features to passengers & helping them through complete arrival documentation on international flights.

    Relationship Mangement Skills

        Maintaining excellent relationship with all the departments for better service delivery.

  • Maintaining of excellent relations with clients & service delivery throughout the flight to generate avenues for additional business.
  • Monitoring the speedy resolution of client queries especially and grievances to maximize satisfaction levels.
  • Briefings before each flight to find out important information such as the number of passengers on the flight and relevant safety procedures.
  • Organisational Details 

    Since Jul’  Bennett, Coleman & Co. Limited  Senior Officer 

    Significant Highlights

  • Received a special increment in salary within months of joining.
  • Certified for SAP R Module and Magic software.
  • Received many appreciations for different events.
  • Participated in Diwali Event for Times of India as an active organizer.
  • Excellent coordination skills.
  • Excellent soft skills required to deal with people matters.

    Oct’Jul’  Kingfisher Airlines    Cabin Crew Member 

    Significant Highlights

  • Successful in being trained for Airbus, , Fire Fighting Procedures, Makeup, Grooming and life saving emergency procedures.
  • Merit of being promoted to the position of L as a senior crewmember.
  • Distinction of receiving various appreciations on board.

    Jan’Jul’   Air Deccan     Cabin Crew 

    Significant Highlights

  • Trained for airbus A A and ATR , with Air Deccan.
  • Holds the distinction of rising up till the position of L.
  • Received many appreciations on board.


  • B.Com P from Bharati College, Delhi University in .
  • Intermediate from Rainbow English School, CBSE Board in .
  • SSC from Rainbow English School, CBSE Board in


  • Diploma in ‘O’ Level from DOEACC society in .
  • Certificate course in TV News Reading and Anchoring from NRAI School of Mass Communications.


  • Attended “Dance Bharatnatyam and Theater workshop at National School of Drama, Sahitya Kala Parishad and Nehru Yuva Kandra.

    I.T. Skills 

  • MS Office Word, Excel, PowerPoint and other internet applications.

    Personal Vitae 

  • Date f Birth   th March
  • Martial Status  Married  

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