No. people Reporting: Team Leaders & Quality Analysts handling
Of tele sales frontiers and closures
Brief of Job Profile:
> Responsible for managing a multiple teams spanning team members.
> Coach, train and provide feedback for effective performance management.
> Manage and improve people performance and align them with organizational
goals and objectives.
> Define KRAs & timely appraise TLs and agents.
> Create a participative work environment and thereby facilitate employee
> Process Management
> Lead and motivate team to facilitate achievement of SLA and to exceed
Duration: July to November