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<pre>Array ( [var] => cut_url ) </pre> Resume for Arghatosh C. for Manager / Supervisor / Team Leader / Broadcasting, News & Journalism in Kolkata, India. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #M7L1FUBCH
 

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Resume for Arghatosh C. for Manager / Supervisor / Team Leader / Broadcasting, News & Journalism in Kolkata, India




Occupation: Manager / Supervisor / Team Leader Industry: Broadcasting, News & Journalism
Country: India City: Kolkata
State: West Bengal ZIP: 700004



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Arghatosh C.
Mailing Address:
Email:
Career Objective
To acquire a position that affords me the opportunity to bring my
operational & technical expertise, problem solving skills and
willingness to learn to make an organization successful.
Correspondence Address
Permanent Address
Academic Qualification
|Exam: Passed |Discipline / |School / College |Board / |Passing |
|/ Appeared |Specialization |/ Institute |University |Year |
|I.C.S.E. |All Subject |St. Paul Day |ICSE | |
| | |School | | |
|H.S.C. |Commerce |M.M.C. College |West Bengal | |
| | | |C.H.S.E | |
|B.Com Hons.|Commerce |M.M.C. College |Calcutta | |
| | | |University | |
|M.B.A. |Systems & Marketing |Bhavan’s |Kalyani | |
| | |Institute of |University | |
| | |Management |AICTE/UGC | |
| | |Science | | |
Work Experience
> Current Employer: DIGI Cable Network Pvt. Ltd
JOB PROFILE: Asst.ManagerOperations & Customer Service
No. people Reporting:
Brief of Job Profile:
> Business Development
> Acquisition of new Clients & follow up with existing ones
> Retention & Customer Care
> Branding
> Sales & Operations
> Creation of new dealer/distributor and focusing on building new market
Duration: From December till Date
> Zee Network Wire & Wireless India Ltd.: An Essel group of
Company
JOB PROFILE: Division HeadService/Customer Care Division
No. people Reporting:
Brief of Job Profile:
> Handling Inbound & Outbound Call Centre for CAS zone & Non CAS digital
> Retention & Customer Care
> Acquisition of new Clients & follow up with existing ones
> Maintaining longterm relations with clients
> Interacting with corporate & giving presentation
> Promoting new Services & Products launched by the company
> Key Account Management
Duration: From December till December
> ABM TECHNOCRATZ PVT LTD.
JOB PROFILE: Operation Manager International Call Center Division
No. people Reporting: Team Leaders & Quality Analysts handling
team
Of tele sales frontiers and closures
Brief of Job Profile:
> Responsible for managing a multiple teams spanning team members.
> Coach, train and provide feedback for effective performance management.
> Manage and improve people performance and align them with organizational
goals and objectives.
> Define KRAs & timely appraise TLs and agents.
> Create a participative work environment and thereby facilitate employee
satisfaction.
> Process Management
> Lead and motivate team to facilitate achievement of SLA and to exceed
client expectation.
Duration: July to November
IMPEX INFOTECH LTD.
JOB PROFILE: Business Development Team Leader & Quality
No. people Reporting:
outbound call center agents
U.K. & U.S.A. Shift including supervisor
& Floor Support
Brief of Job Profile:
> Achieving team sales target defined SPD
> Team briefing on existing & new products & services
> International client interaction
> Quality barging, briefing & reporting
> MIS reports
Duration: NOVEMBER – JULY
> STONE INDIA LIMITED
Designation: Management Trainee Summer Internship at MBA
Nature of Job/ Role/Responsibility: Creation of Vendor Information
Database
SOFTWARE USED ORACLE & DK
Duration Months Summer Training Project during MBA
Curriculum.
Achievements
V Best Employee of Year from WWIL – Essel Group
V Microsoft Certified Professional certificate certified by Mr. Bill Gates
Microsoft Corp.
V Certificate on Effective Communication & Personality Development from National
Institute of Sales NIS
V Quality Assurance Course Certificate From Philips Crossby Associate
Australia
V Certification on Different Computer Courses GNIIT from NIIT
Personal Details
* Sex : Male
* Date of Birth :th May ’
* Marital Status : Single
* Nationality : Indian
* Father’s Name : Brahmatosh C.
* Phone No. :
Declaration:
I hereby declare that the information given above is true to the best of knowledge.
Date : _______________________ Applicant Signature : ______________________
/A, S.P. Street
Kolkata –
Landmark: Sovabazar Metro Station
/A, S.P. Street
Kolkata –
Landmark: Sovabazar Metro Station

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