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<pre>Array ( [var] => cut_url ) </pre> Resume for Katie V. for Business Analyst in Knoxville, Tennessee. Search More Resumes for Business Analyst on #SHFV1U1F2

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Resume for Katie V. for Business Analyst in Knoxville, Tennessee

Occupation: Business Analyst Industry:
Country: United States City: Knoxville
State: Tennessee ZIP: 37932

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Katie V.

Foust Hollow Road

Heiskell, Tn

Home:  ..  

Cell:  .. 


Experienced, results oriented Business Analyst and Project Manager with exceptional skills building and managing teams that implement quality cost effective software solutions.  Personal strengths for this selfstarter include working well in a team environment with minimal direction and support, a quick study with excellent business perception and issue resolution skills, excellent interpersonal, oral, and written communication skills at any level, positive change manager, and most of all an exceptional advocate of quality and excellence in client service.  

Professional Experience 

PHP / Cariten Healthcare, Knoxville, TN  –

A Humana Affiliate

Business Analyst   

  • Successfully identified, developed, and administered ongoing strategic plans for Information Technology contracts during transition to Humana Strategic Vendor Management.
  • Transitioned a successful on time email system from Microsoft Outlook to IBM Lotus Notes.
  • Recognized as an effective Change Manager through development and implementation of on time communications and training initiatives during Information Technology restructuring.
  • Covenant Healthcare, Knoxville, TN  – Business Analyst / Project Manager 

    Managed RFP initiatives, vendor selection, project team selection, business process development, and implementation of Medical Management software solutions. All projects were implemented ahead of schedule on or under budget. These included:

  • Case and Disease Management solution when brought “in house” represented a conservative $M annual ROI.
  • Health Risk Assessment solution which provided a foundation toolset for Corporate Wellness initiatives.
  • Cost effective Pharmacy Benefit Manager with excellent reporting tools and ease of use.
  • Web based Workers Compensation claims repricing solution.
  • IT Privacy Officer             –

  • Developed and led a cross functional team to successfully identify and resolve data Integrity issues impacting the entire enterprise that resulted in quality initiatives to support new business processes for a new work group.
  • Scheduled and administered ongoing initiatives for all associates to learn and understand their responsibilities in overall HIPAA compliance.
  • Independent Contractor                 

    Employed as a contracted consultant by The Perry Group, Houston, TX to provide project management, systems analysis, and implementation support on Human Resource IS projects and business process documentation.

    Deloitte & Touche, Nashville, TN  –

    Project Manager

  • Implemented reengineered business processes during conversion of Human Resources, Payroll, and Financial legacy systems to SAP.
  • Developed training and reference materials for instructor led and Web based training programs.
  • Conducted regional business process and applications training for Practice Offices.
  • Successfully managed applications software and intranet and Internet development implementation projects for National Human Resources and National Marketing.

    Katie V. Page Two

    CSC Healthcare Systems, Birmingham, AL  – Advisory Consultant Expertise focused on medical provider contracts, medical provider credentialing, and clinical medical management
  • Successfully conducted and documented baseline business studies for a major health care client converting their information systems to CSC. These studies and their acceptance resulted in a significant long term contact.
  • Planned the project for the implementation of new systems.
  • Quorum Health Resources, Brentwood, TN  –

    Director, Network Development

    In a “new start” division of Quorum, Talus Health Systems, key responsibilities were to provide operational support to existing and newly developing community based health systems.

  • Development and acceptance of network clinical operations policies and procedures.
  • Successfully developed and managed the medical credentialing services department brought the services in house as a revenue producing service.
  • Effectively assisted the network executives with payer negotiations and contracting initiatives.
  • The Travelers / MetraHealth, Tampa, FL  –

    Managed Care Representative, Southeast Region

  • Successfully developed and maintained Workers Compensation Preferred Provider Networks in Kentucky, Tennessee and Mississippi.
  • Conducted all provider recruitment, contracting initiatives, network orientations for the providers, employer groups, utilization management, disability management, case managers, and property and casualty claims staff.
  • Effectively collected and maintained competitive information on local / regional networks.
  • Regularly represented The Traveler’s as a speaker on managed care at seminars and meetings.

    Additional Related Experience 

    Telco Research Corporation, Nashville, Tn

    Senior Project Manager, Telecommunications Management Systems 

    HealthAmerica Corporation, Nashville, Tn

    Eastern Region Healthcare Operations Analyst, Commercial and Public HMO’s 

    Hospital Corporation of America, Nashville, Tn

    Systems Engineer, Business Office and Financial Systems Implementation 


    Associates Computer Technology, Tennessee College of Automation Technical, Knoxville, Tn

    Business Administration Coursework, University of Tennessee, Knoxville, TN attended years

    Ongoing Professional Development includes course work completed thru ASPE, SkillSoft, and Netg

    In Process: PMP and BA certifications exams, Six Sigma Yellow Belt  

    Other Activities 

    Community Service includes:  United Way Site Coordinator,  
    American Heart Association Annual Heart Walk Facility Coordinator, WeCare Corporate Philanthropy employee assistance fund Fund Raising Activities Coordinator, Buddies Race for the Cure team

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