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Cell: .. din.com/in/katieV.
results oriented Business Analyst and Project Manager with exceptional
skills building and managing teams that implement quality cost effective
software solutions. Personal strengths for this selfstarter include
working well in a team environment with minimal direction and support,
a quick study with excellent business perception and issue resolution
skills, excellent interpersonal, oral, and written communication skills
at any level, positive change manager, and most of all an exceptional
advocate of quality and excellence in client service.
Cariten Healthcare, Knoxville, TN
A Humana Affiliate
developed, and administered ongoing strategic plans for Information
Technology contracts during transition to Humana Strategic Vendor Management.
Transitioned a successful
on time email system from Microsoft Outlook to IBM Lotus Notes.
Recognized as an
effective Change Manager through development and implementation of on
time communications and training initiatives during Information Technology
Healthcare, Knoxville, TN
Analyst / Project Manager
initiatives, vendor selection, project team selection, business process
development, and implementation of Medical Management software solutions.
All projects were implemented ahead of schedule on or under budget.
Case and Disease
Management solution when brought “in house” represented a conservative
$M annual ROI.
Health Risk Assessment
solution which provided a foundation toolset for Corporate Wellness
Cost effective Pharmacy
Benefit Manager with excellent reporting tools and ease of use.
Web based Workers
Compensation claims repricing solution.
Developed and led
a cross functional team to successfully identify and resolve data Integrity
issues impacting the entire enterprise that resulted in quality initiatives
to support new business processes for a new work group.
Scheduled and administered
ongoing initiatives for all associates to learn and understand their
responsibilities in overall HIPAA compliance.
a contracted consultant by The Perry Group, Houston, TX to provide project
management, systems analysis, and implementation support on Human Resource
IS projects and business process documentation.
& Touche, Nashville, TN
business processes during conversion of Human Resources, Payroll, and
Financial legacy systems to SAP.
and reference materials for instructor led and Web based training programs.
business process and applications training for Practice Offices.
applications software and intranet and Internet development implementation
projects for National Human Resources and National Marketing.
Katie V. Page Two
Healthcare Systems, Birmingham, AL
focused on medical provider contracts, medical provider credentialing,
and clinical medical management
and documented baseline business studies for a major health care client
converting their information systems to CSC. These studies and their
acceptance resulted in a significant long term contact.
Planned the project
for the implementation of new systems.
Health Resources, Brentwood, TN
In a “new
start” division of Quorum, Talus Health Systems, key responsibilities
were to provide operational support to existing and newly developing
community based health systems.
acceptance of network clinical operations policies and procedures.
and managed the medical credentialing services department brought the
services in house as a revenue producing service.
the network executives with payer negotiations and contracting initiatives.
/ MetraHealth, Tampa, FL
Care Representative, Southeast Region
and maintained Workers Compensation Preferred Provider Networks in Kentucky,
Tennessee and Mississippi.
Conducted all provider
recruitment, contracting initiatives, network orientations for the providers,
employer groups, utilization management, disability management, case
managers, and property and casualty claims staff.
and maintained competitive information on local / regional networks.
The Traveler’s as a speaker on managed care at seminars and meetings.
Corporation, Nashville, Tn
Project Manager, Telecommunications Management Systems
Corporation, Nashville, Tn
Region Healthcare Operations Analyst, Commercial and Public
Corporation of America, Nashville, Tn
Engineer, Business Office and Financial Systems Implementation
Computer Technology, Tennessee College of Automation Technical, Knoxville,
Coursework, University of Tennessee, Knoxville, TN attended years
Development includes course work completed thru ASPE, SkillSoft, and
PMP and BA certifications exams, Six Sigma Yellow Belt
includes: United Way Site Coordinator,
American Heart Association Annual Heart Walk Facility Coordinator, WeCare
Corporate Philanthropy employee assistance fund Fund Raising Activities
Coordinator, Buddies Race for the Cure team