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<pre>Array ( [var] => cut_url ) </pre> Resume for Amy B. for Business Analyst in La Crosse, Wisconsin. Search More Resumes for Business Analyst on Resumark.com #X6VWN4S6M
 

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Resume for Amy B. for Business Analyst in La Crosse, Wisconsin




Occupation: Business Analyst Industry:
Country: United States City: La Crosse
State: Wisconsin ZIP: 544601



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Amy L. B.

Pine Crest Trail South

Cottage Grove, MN 

 

Key Skills 

  • Years Benefits Administration.  Enrollment of active new hires, rehires, retirees, family status changes, terminations, cobra, leaves of absence and annual enrollment.
  • Extensive knowledge of selffunded and fully insured medical plans as well as Dental, Rx, Vision, Life Insurance, AD&D, STD, LTD, Flexible Spending Accounts, Health Care Spending Accounts, Business Travel and Accident, Employee Assistance Plans, Medicare, Cobra, and many more…
  • Proficient in all versions of Microsoft Office Products:  Word, Excel, Power Point, Access and Outlook.
  • Advanced Microsoft SQL and Access database query skills.
  • Documentation of technical system specifications, plan design documentation, onboarding, training and presentation materials.
  • Creation of quality assurance checklists, audits and SAS Protocols.
  • Vendor management, and the creation and implementation of eligibility files and payroll files. Printing personalized communications and fulfillment.
  • Premium calculations, payments and reconciliation.  Vendor/Carrier enrollment reporting and reconciliation.
  • Excellent written and verbal communication and consulting skills.
  • Interviewing, Hiring, OnBoarding, Training, Performance and Salary Reviews, Management and Mentorship.
  • Self motivated, self starter, and very resourceful.
  •  
     
     
     
    Education 

    June,

    Graduated Stevens Point Area Senior High Stevens Point, WI 

    May,

    Graduated MidState Technical Institute with Year Clerk Typist Degree Stevens Point, WI 

    August, to June,

    Augsburg Weekend College, Minneapolis, MN – Business Major – Did not complete 
     
     

     
     
    Work Experience 

    Towers Watson Delaware Inc. – July , to May ,

    Employee Benefits Consulting Firm – Held Several Positions

    Bloomington, MN

  • Benefits Specialist  July, to May ,
  • Quality Assurance of Call Center responses to Participants, both verbally and written.
  • Training Call Center Representatives and Lead Benefit Administrators on client’s plan design and processing, for better understanding of client plans
  • Quality Assurance Audits of Client Processing Schedules, System Calculations, Process flow and Transactions.
  • Find and create efficiencies in process administration.  Providing recommendations to standardize common processes across all client teams.
  • Benefit Operations Center Manager – to and to
  • Manager in the Benefit Center twice, each time while also filling Lead Benefits Administrator and Business Analyst Roles.
  • Coordinated job postings and job descriptions.
  • Coordinated interviews and selection process.
  • Salary, band, bonus and performance recommendations
  • Timely Performance feedback and goal setting to ensure quality work to clients.  Regular meetings with individual reports and with the group to report departmental and corporate news. 
  • Coordinated onboarding and orientation of new associates
  • Business Analyst – to
  • Second tier elevated resolution to participant, client and vendors.
  • Work with programmer for system compliance, enhancements and testing
  • Work with programmer to develop and test vendor and client payroll and eligibility feeds.  Extensive knowledge in the creation of standard EDI files.
  • Work with programmer to develop and test event and effective date calculations to ensure correct premium calculations, compliance with federal and state requirements and accurate process flow.
  • Advanced SQL and Access skills to query and analyze participant data and report creation for internal and external use.
  • Development and testing of client’s personalized communications
  • System Trainer for client, Benefit Processors, Lead Benefit Administrators and Call Center Management and Representatives.
  • Technical System and Plan Design Specification Documentation
  • Project Management and consulting with clients.  Recommended most cost effective approach to system requirements to meet client’s needs.
  • Involved in vendor/client plan and rate negotiations
  • Involved in sales meetings and requests for proposals.
  • Travel to other Towers Watson, Vendor and Client Offices
  • Lead Benefits Administrator – to
  • First tier resolution to participant, client and vendor questions
  • Working and responding to vendor/carrier error reports
  • Overseeing work of the Benefits Processor and processing schedule.
  • Lead tours of processing center to potential clients.
  • Fulfillment vendor management, contract negotiations and quality assurance requirements.
  • Benefits Processor – to
  • Third Party Benefits Administration
  • Importing and exporting files
  • Electronic File encryption and transfers
  • Generation and distribution of reports
  • Processing Schedule coordination
  • Communications Printing and Fulfillment
  • Administrative Assistant to Defined Benefit Division + associates July , to
  • Bind Monthly Valuations
  • Letters and Reports
  • Travel and Expenses
  • Meeting Preparation
  • National Rental Car – February, to July,

    Reservationist

    Edina, MN

  • National Phone Reservationist
  • Allianz Life – March, to February

    Administrative Assistant

    Minneapolis, MN

  • Administrative Assistant to Executives and Sales Associates.
  • Travel, Expenses, and meeting preparations.
  • Contracts and Filing
  • ABI Administrative Services, Inc. – May, to March,

    Underwriting Assistant

    Minnetonka, MN

  • Request of Physician Statements
  • Underwriting individual and small business medical policies.
  • Berndt & Associates – May to May,  

    Independent Property & Casualty Insurance Agency – Assistant

    Stevens Point, WI 

  • Distribution of Policies
  • Collection of premium payments,
  • Rate quotations
  • Scheduling appointments and filing.
  • Bookkeeping
  •  
     
     

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