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<pre>Array ( [var] => cut_url ) </pre> Resume for Nakia G. for HR / Recruiter / Business & Management Services in Silver Spring, Maryland. Search More Resumes for HR / Recruiter on Resumark.com #T2X64DOQJ
 

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Resume for Nakia G. for HR / Recruiter / Business & Management Services in Silver Spring, Maryland




Occupation: HR / Recruiter Industry: Business & Management Services
Country: United States City: Silver Spring
State: Maryland ZIP: 20902



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Nakia C. G. 
 
 

Pennydog Court ** Silver Spring, MD ** Cell **  

SUMMARY

Knowledgeable professional with over ten years of progressive experience in finance and cash operations including the last five years with a Fortune company.  Proven expertise in conflict resolution, maintaining firm integrity and furthering client retention.  Recognized for successful SarbanesOxley management through procedural implementation and testing coordination across domestic and nondomestic reconciliation functions with % accuracy.  Managed multiple human resource elements in various positions by leveraging corporate policy and regulations in conjunction with state and government guidelines. 

PROFESSIONAL EXPERIENCE  

JP Morgan Chase and Co. /NA Cash Management Team    Newark, DE

Revenue Cash Manager        Jan – Nov

Transaction Specialist         Feb Dec

  • Provided full suites cash management services to JPMCo, JPMCB, IBF, and Nassau entities and its major subsidiaries.
  • Managed the daytoday functions of + professionals performing multicurrency liquidity management, cash reconciliations, reporting complex ad hoc financial analyses and risk mitigation. 
  • Prepared personalized annual development and career goals for each team member, in tandem with current department strategies and personal career aspirations.
  • Review and negotiate client agreements as well as provide financial and operational support on client proposals and create customer addendums for client SLA’s.
  • Escalation point and support liaison for internal clients and Sr. Treasury executive and customer related issues.
  • Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
  • Significant Accomplishments/Project Involvement

  • Led North America Onboarding initiative for the strategic cash management platform, focusing on saving over $,.
  • Served as SME, successfully monitored LT Debt and structured notes migration from Bear Stearns swaps systems to JPMCo platform, through which, coordinated crosscurrency movement and performed next day account reconciliation for over million dollars.
  • Led Trade Capture System Enhancement initiative providing straight through processing of short and long term funding in US and Nondollar currencies for JPMChase Bank and JPMChase and Co. subsidiaries.
  • Project Lead instituting new funding model designed to provide multicurrency funding to nonbank subsidiaries of JPMCo.
  • SarbanesOxley Coordinator: Responsible for testing, preparing and implementing SOX testing across all GL/Cash Exceptions managed by the North America Cash Management team.
  • Bank One Subsidiary Migration: Provided cash management operational support to migrate heritage Bank One subsidiaries to the JPMCo Funding Platform.
  •  

    NCO Group          Horsham, PA

    Assistant General Manager        Apr – Feb

  • Served as primary client liaison, providing adhoc reporting, implementing liquidation to prove effectiveness, account scrubbing, and collection forecasting for new placements.
  • Participated in FTE budgetary needs, employment requisitions and implementing incentive programs to improve workflow and office moral.
  •  

    Collection Supervisor         Aug – Mar

  • Supervised collection call center staff of + outbound and inbound agents.
  • Overviewed the activities of FTE’s engaged in credit evaluation and collection of delinquent accounts. First line escalation point to diffuse discrepancies and disagreements while upholding firm integrity and client image.
  • Responsible for time and attendance validation and approval for the call center team.
  •  

    Inbound Collection Agent        Nov July

  • Maintained a unit of + collection accounts setting reasonable payment arrangements to resolve delinquent billings while maintaining a high level of customer service reaffirming the original relationship established between the client and the customer.
  • Collection portfolio; Retail Credit Card, Student Loan, Utility and Private Business delinquencies.
  •  

    EDUCATION

    GoldeyBeacom College, Wilmington, DE

    Master of Business Administration       December

    Concentration:  Human Resource Management 

    Temple University, Philadelphia, PA

    Bachelors of Business Administration      February

    Concentration: Finance, Minor: Real Estate


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