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Head of Organizational Development
Date of birth: December,
Mobile Phone No.: +
– – Lipetsk State Technical University, Economic Department
Specialization: Management of Organization
COURSES AND TRAININGS
Value Stream Mapping
LEAN. April, , Moscow. Provided by CBSD
PBE Course ‘Calibration’ PBE
= Philips Business Excellence, a Quality Management system. September
, Milan. Provided by Philips Business Excellence Office
ISO : Standard Requirements. January , Moscow. Provided
Internal Audit of Quality Management Systems, Based on ISO :.
February , Moscow. Provided by DNV
Six Sigma. July , Moscow. Provided by Schneider Electric.
ARIS . Methodology and Tools.
March , Moscow. Provided by IDS Scheer Russia and CIS
Associate Project Manager. October , Moscow. Provided by Schneider
Electric University in cooperation with Project Management Institute.
Excel Advanced. May , Moscow. Provided by Center of Computer
Education “Specialist” by MGTU im. Baumana
– September, .
ZAO Schneider Electric, Moscow.
Business Excellence Manager.
within CIS scope:
Develop and deploy tools for analysis
of organizational efficiency:
Internal Customer Satisfaction
Management Assessment of Back Office
Fully responsible for these projects:
preparation, deployment, presentation of results, initiating further
Run continuous improvement:
Deploy improvement projects based
on the analysis of the organization, internal audits or business needs.
Form project teams.
Full scope of project management
work, including costbenefit analysis, control of execution and communication
to top management.
Interact with external suppliers
Develop and support Quality Management
development of Quality Management
awareness trainings for employees;
regular quality management system
reviews and reporting to top management;
corrective and preventive actions;
maintaining ISO certification for
the Moscow office and ;
preparation for ISO certification
of manufacturing sites and ;
training of internal auditors within the company.
Deploy process management approach:
Develop strategy, build process map.
Work out rules and guidelines of process description, templates of
company policies, procedures, instructions.
Interact with process owners communication, support.
direct report – Business Process Specialist in charge of process
description in ARIS.
Responsible for building and maintaining KPI system.
Manage Delegation of Authority procedure
DoA: have developed & implemented the new concept of DoA.
Communications on Quality Management and improvements:
Constantly interact with Corporate
to ensure alignment with corporate requirements.
Report to top management the status
of Quality Management system and the progress of improvement actions.
Make communications to employees
via awareness trainings or mail distributions.
Launched initiatives new for the company: survey and assessment
of organizational efficiency for the first time in Schneider Electric
Developed and maintained the system of
Developed a new DoA.
Developed and maintained Business Process system.
Trained new internal auditors.
All regular ISO audits passed successfully.
In Kazakhstan office: deployed process approach; initiated and facilitated
Back Office improvement initiatives.
– March, .
OOO Philips, Moscow.
Responsible for description
and monitoring of operating procedures and processes, coordinating compliance
to the overall quality standards ISO, PBE.
Ensure that processes are
established, implemented and maintained.
of business processes:
Analyze and initiate optimization
of business processes.
Update improvement plan, control
progress and report to management.
Support communication enablers
including company Intranet, keep company documentation and supporting
materials and tools uptodate and available for employees.
Monitor Quality Mailbox –
a tool for bottomup communication.
Maintain the ISO certification.
Review and assess the Quality Management System to evaluate and upgrade
Report to Cluster Business
Excellence Manager on the performance of the Quality Management System
and needs for improvement.
Liaison with external parties
such as certification bodies or consultants on matters related to quality
In cooperation with Cluster
Business Excellence Manager support Product Divisions in quality coaching.
Processes map created and maintained.
Quality Improvement Teams facilitated,
business processes improved as a result.
Layout of Intranet worked out, all content
related to Quality Management prepared, Intranet site launched.
Quality Mailbox maintained; two of the
letters initiated the start of new improvement projects.
Company documentation resources maintained.
ISO recertification audit passed without
– December, .
OOO Philips, Moscow.
Search potential BB projects for all
five product divisions of the company.
Discuss the projects with all Philips
Work out business proposals, conduct
meetings with representatives of the product divisions.
Prepare presentations of projects.
Out of the found BB projects the five
biggest selected and launched.
BB Board formed, meetings were conducted
Relations established with the company
division – manufacturer of big screens. The division had not previously
been presented in Russia.
– May, .
Economic Education Center for Youth,
Position: Teacher of English.
Russian – mother tongue;
English – fluent;
French – intermediate.
Skills in organizing other people’s
Knowledge and experience in initiating
and facilitating new initiatives, as well as developing and deploying
tools for their implementation
Knowledge of organizational assessment
Experience in leading crossdepartment
Strong analytical skills
Strong communication skills, both written
Head of department of people dedicated
to organizational efficiency projects assessment of business processes
and organizational structure, costbenefit analysis, action plans and
improvement projects, monitoring, communication, reporting.
Responsibilities might also include:
business process management;
BSC/ KPI development and maintenance;
crossdepartment projects on improving
Reporting to N or N.
REFERENCES will be provided upon