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<pre>Array ( [var] => cut_url ) </pre> Resume for David O. for Manager / Supervisor / Team Leader / Business & Management Services in Kumanovo, Macedonia. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #HNT9KQXOK
 

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Resume for David O. for Manager / Supervisor / Team Leader / Business & Management Services in Kumanovo, Macedonia




Occupation: Manager / Supervisor / Team Leader Industry: Business & Management Services
Country: Macedonia City: Kumanovo
State: Kumanovo ZIP: 1300



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David O’Brien

ul. Dragan Stoparevic     Kumanovo, Macedonia     Home:   

    Cell:           

 
 
 
Qualifications Summary

I am a highly effective Manager with over years of experience in construction, renovation/repairs, estimating, scheduling and material ordering.

  • Talent for identifying customer needs and presenting appropriate company product and service offerings.
  • Demonstrated ability to complete projects ontime and within budget.
  • Expertise in resolving escalated customer service issues.
  • Secured numerous company achievement awards for delivery of exceptional customer service.
  • Proficient with Microsoft Office System including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®.
  • Professional Experience

    KBR – Basra, Iraq                  to

    Recovery Foreman

    Served as Recovery Foreman for US Government Contractor in Iraq.

    I lead a team of Senior Recovery Mechanics throughout Iraq. Provide employees with tools to maintain and increase service levels to both internal and external customers. Work closely with other departments to promote productivity, clarify information, and distribute reports. Gather, analyze, and report daily/weekly/monthly recoveries and military missions. Maintained a Michigan CDL A and trained new employees and refreshed existing employees on equipment and various civilian and military vehicles used in theater. Our mission is to support and work directly with the US Army in recovering disabled, either through hostile military action or mechanical failure, equipment of all sizes and types.

  • Created inhouse training as well as followed corporate mandated training programs.
  • Directly responsible for following safety programs, investigating and reporting accidents, incidents, and injuries.
  • Increased employee knowledge by assisting with internal training program.
  • Enhanced employee performance and attendance through daily mentoring, oneonone discussions and motivational strategies.
  • Received numerous awards, letters of recognition, commendations and unit citations and coins for services provided to the US Military and internal corporate departments.
  •  
    BEAUMONT HOSPITAL – Royal Oak, Michigan            to

    Environmental Services Manager

    I was recruited to provide topnotch service to both internal and external customers of Michigan’s second largest Healthcare Provider. Responsible for ensuring cleaning and repairs to hospital and offices were completed on schedule and within corporate and state requirements. I assisted Training Manager in creating and updating training materials. I prepared daily and weekly reports for Customer Care Supervisor.

  • Improved training program to improve productivity off employees.
  • Selected to direct and manage the Employee Assistance Program in conjunction with Human Resources.
  • Improved Productivity in all areas within my area of responsibility as well as customer and employee satisfaction.
  •  
    KBR – Baqubah, Iraq                           to

    Carpenter Foreman

    I was responsible for all on base building repairs and construction for both KBR and the US Government and Military. Investigated and resolved customer concerns in collaboration with respective agency and other departments. I prepared written responses to internal and governmental inquiries. I was firstline representative for industrial and construction safety. I was directly responsible for construction services. Provided new construction as well as complete building renovation and maintenance on US Military base. Quickly responded to needed repairs and alterations due to hostile by insurgents. Directly responsible for contracts, ordering of materials and supplies, scheduling of construction services and direct interaction with clients and potential customers.

  • Improved efficiency by performing my own estimates, design and creating materials lists.
  • Dramatically enhanced customersatisfaction ratings by expediting all work orders and ensuring a high level of professionalism and quality of work and tactfully resolving sensitive issues.
  •  
    LANDMARK HOME INSPECTION & CONSTRUCTION – Milford, MI       to

    Business Owner/Licensed Builder

    Interfaced with customers to identify needs, field questions, and facilitate construction or renovation. Provided high quality construction, renovations, and inspections. I coached and mentored new employees in expectation and company policies. Provided a vast array of construction services, from new construction to renovations and building alterations. Directly responsible for contracts, ordering of materials and supplies, scheduling of construction services and direct interaction with clients and potential customers.

  • Built company from ground up using outstanding customer service and high quality product.
  • Received numerous accolades from customers for consistently providing excellent service and quality finished product.
  • Constantly improved services through continuous education.
  • Provided quality construction, renovations, repairs and inspections of residential and light commercial and industrial buildings.
  • I have extensive experience in carpentry, electrical, plumbing, drywall, concrete, locksmith, as well as landscaping. I have obtained experience through training, education, handson experience and mentoring.
  •  
    Wayne County Sheriff’s Department – Hamtramck, MI                                         to

    Sheriff Deputy

    Police Officer in Hamtramck MI.

  • Trained in and was Self Defense Instructor for years while employed.
  • Trained in Advanced First Aid.
  • Extensive training in Interpersonal Communication Skills.
  • Cited for saving a life.
  •  
    US Navy – Port Hueneme, CA; Saginaw, MI    to Active to Reserve

    Builder – US Navy Seabees

    Constructed new company spaces as well as worked extensively in carpenter’s shop.

  • Skilled and trained commercial and residential carpenter in the US Navy Seabees, Naval Mobile Construction Battalion and st Naval Construction Regiment.
  • Received numerous accolades from customers for consistently providing excellent service and quality finished product.
  • Education and Training
  • Associate of Arts in Architecture         Delta College – Saginaw, Michigan
  • Construction Management yrs    Lawrence Tech Univ – Southfield, Michigan
  • Business Administration yrs    Baker College – Owosso, Michigan
  • Prerequisites, Bus. Admin. yrs    Saginaw Valley State Univ. – Saginaw, MI
  • Teaching English as a Second Language TEFL Certified
  • OSHA Hour Safety Course         KBR – Kirkuk, Iraq
  • Licensed Residential Builder         State of Michigan
  • CDL Class A        State of Michigan
  • HET Licensed, US Army     Iraq
  • US Marine Combat Training        Port Hueneme, California
  • US Navy Builder ASchool        Port Hueneme, California
  • US Navy ShipBoard Fire Fighting       Great Lakes, Illinois  
  • US Army Combat Life Saving        Tikrit, Iraq   
  • Certificates and Accommodations
  • US Navy, Letter of Recognition
  • US Navy, Citation
  • KBR, Letter of Appreciation
  • KBR, Letter of Appreciation
  • KBR, Letter of Appreciation
  • KBR, Letter of Appreciation
  •      US Army, Certificate of Appreciation
  •      US Army, Certificate of Appreciation
  •      US Army, Unit Coin
  •      US Army, Unit Coin
  •      Teaching English as a Second Language TEFL Certified

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