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<pre>Array ( [var] => cut_url ) </pre> Resume for Valerie B. for Manager / Supervisor / Team Leader / Business & Management Services in Milwaukee, Wisconsin. Search More Resumes for Manager / Supervisor / Team Leader on #Y8NJ1GDL3

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Resume for Valerie B. for Manager / Supervisor / Team Leader / Business & Management Services in Milwaukee, Wisconsin

Occupation: Manager / Supervisor / Team Leader Industry: Business & Management Services
Country: United States City: Milwaukee
State: Wisconsin ZIP: 53209

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To utilize my strengths and experience in operations, management, and communication to produce results that exceeds industry expectations.


years supervisory/management experience

years HR and recruiting experience

+ years customer service experience

EDUCATION Cardinal Stritch University   Bachelor of Science Business Management, graduated with honors           May EXPERIENCE  

Manpower, Inc, Milwaukee, WI                    / – Present

Program Manager                        / Present

  • Serve as business consultant to client’s key management and decision makers
  • Responsible for cultivating the client relationship and developing solutions within the contract parameters based on the clients needs and goals
  • Partner with Account Executive in developing account strategies and business development
  • Develop service guides for the field and client
  • Present quarterly and annual business reviews 
  • Responsible for oversight of all onsites – streamline operational processes and develop efficiencies
  • Serve as an escalation point for all service issues 
  • Corporate Account Manager                     / – /

  • Responsible for facilitating business development and serving as a liaison between the client, Manpower home office and Field Operations
  • Achieve maximum results through the use of subject matter experts where appropriate
  • Monitor account contract compliance
  • Partner with the Account Executive in achieving profitable business growth by; understanding customer needs, leveraging and furthering business relationships, leveraging best practices, providing account management
  • Develop and present quarterly and annual business reviews
  • National Account Coordinator                    / /
  • Serve as liaison between customer and field office
  • Send customer requests to the field offices / Submit candidates for customer review for requests
  • Review resumes and coordinate interviews
  • Ensure contract compliance with the field offices
  • Update terms and conditions on accounts
  • Secure secondary vendors as needed
  • Assist in invoicing issues with both client and field offices
  • Create and implement action plans regarding service issues
  • Provide monthly and quarterly reporting to the customer and ad hoc reporting to customer, Corporate Account Manager and Corporate Account Executive
  • Create forms and processes for order delivery

    Resource Technology Associates, Brookfield, WI                / – /

    Human Resources Consultant

  • Research various industries based on the customer’s needs to devise and execute a recruitment program to obtain optimal results.  Recruitment programs entail sourcing and networking into target markets and Internet mining
  • Provide comprehensive research reports, which contains detailed information of candidates within a target market, i.e. salary, education and experience levels, and a presentation of all candidates recommended for interview 
  • Act as an arm of the client HR department assisting in reference checking and posting and monitoring jobs on the Internet
  • Kelly Services, Milwaukee, WI                    / – /

    Branch Manager /OnSite Manager – United Wisconsin Services UWS        / – /

  • Managed and supervised all U.W.S. temporary employees for Milwaukee and divisions throughout Wisconsin and U.S.
  • Supervised and evaluated Onsite Coordinator
  • Produced quarterly business reviews and monthly reports
  • Developed and implemented programs for employee retention
  • Managed workman’s compensation and unemployment
  • Conducted meetings with U.W.S and Kelly management staff
  • Maintained budget monitored expenses and gross profit objectives
  • Acted as Lead Quality Advisor – adhere to and maintained Kelly’s Quality Standards and reported results to District Quality Manager
  • Increased contribution from sales on account by % from ’ – ‘
    Onsite Coordinator / Recruiter, United Wisconsin Services UWS          / – / Onsite Coordinator / Recruiter, Milwaukee Regional Medical Complex MRMC     / – /
  • Supervised, interviewed, trained and processed payroll for all temporary employees for UWS and MRMC
  • Created monthly newsletter for Kelly employees working at UWS and MRMC
  • Developed and administered programs for recruitment and employee retention
  • Recruitment duties included: creation of ads, comarketing with area businesses, attending job fairs and developed relationships with community organizations
  • Coordinated appointments for TB shots, MMR vaccinations and drug screens

    Sprint PCS Personal Communication Services           Family After School Program

    Sales Account Executive / – /                Head Teacher / – /

    St. Luke’s Medical Center Medical Records            Kiddie City Day Care

    Customer Service Specialist / – /              Program Coordinator / – /


    Technical Services Certified –    Office Management –      Recruiting –     

    Interpersonal Communications –   Diversity in the Workplace – ,

    Employment Supervisor Training –  Sexual Harassment – ,    Attendance Management –

    Branch Manager Training –    Time Management Training  

    W. Rochelle Ave.   Milwaukee, WI           Email:  

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