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Dixie Hill Rd
Executive Summary: As a business consultant and manager
I simultaneously perform multiple roles including business developer,
contract acquisition and administration, project manager, as well as
the point of contact for hundreds of our customers. As a seasoned professional
have excellent project planning, execution, monitoring and resource
balancing skills. Extensive experience in vendor management, customer
service, problem resolution and contract management. Vast and
detailed experience in the definition, design, development, and implementation
of Information Systems on mainframe, client/server, and internet platforms.
Have business/systems analysis experience that includes various software
development life cycles SDLC, Earned Value Management EVM, business
and technical requirements, impact analysis, gap analysis, process reengineering,
JAD facilitation, Quality Assurance and testing. Successfully
helped to develop and manage implementation of the largest Membership
and Billing system in the commercial healthcare market. Skills in the
management of full lifecycle implementations; change management tasks,
applications, customizations, data conversion and interfaces. Getting
recertified as a PMP and have certification in AntiMoney Laundering.
Business Development Consultant and Manager
May to Present
sales goals through business development by marketing, + calls per
day, client presentations of complex insurance products, and winning the contract % of the time.
Work closely with
clients to ensure requirements are captured and documented correctly, responding to complex questions and challenges regarding client contracts while utilizing effective CRM
and project management tools.
reliable contract acquisition and administration processes, effectively
utilizing ebusiness methods and technology, marketing tools, and the
and managed a professional development team of producers.
in the budgeting, procurement and acquisition process to purchase various
vendor marketing tools and software to increase team productivity and
Have a thorough
understanding of the many products offered and able to manage data by
collaborating with IT professionals and using software effectively.
and mathematical knowledge to assess risks, determine probability, and
make longterm financial forecasts and organization improvement.
trends and advances in the business and finance industries as well as
changes in legislation to prepare and plan their applicability to future contracts.
software and systems to analyze facts and report to team for process
and enhance organization and client relationships through ongoing education
of product and program knowledge, advice and consultation, and leading
CRM, Project Management, Microsoft Office, and various webconferencing
Club, MultiMillion Dollar Producer, and award winner of various trips.
Computer Associates/Sterling Software
April to April
development experience working with Account Executives and clients to respond to RFPs related
to architecting a software solution that utilizes various
data modeling, application development, and Portal technology.
side Account Executives would strategize, prepare, and formally present
written proposals and solutions that differentiated us from the competition and win the contract.
and presentations to all levels of Federal, DoD, and Civilian clients
across the US.
Served as the
client advocate for postsales software implementations
and IT consulting for various DoD and Civilian
many different software and technology tools including: application
development with various databases like Oracle, DB, SQL Server, MySQL,
Microsoft Access. Used data modeling, application development,
and Portal technology to simulate
the clients work flow environment.
management repository for RFPs, client requirements properly documented, presentations, demos, and client training. Proficient
in Microsoft Office tools.
Strong PC skills
with various Dell desktop and wireless computers.
October to April
Worked in JAD
sessions with client Directors, Engineers, Attorneys, and Department
Managers to gather new requirements and develop functional specifications
and Use Case diagrams for a $ million insurance claims system needed
for application developers to program enhancements.
with client to monitor and update various insurance claims nightly batch
cycles that were fundamental in cutting checks to medical providers
and policy holders. Analyzed financial reports, recommended process
changes and improvements to management.
an experienced systems engineer in
the definition, design, development, and implementation of Information
Systems on mainframe, client/server, and Internet platforms.
Utilized UML and
client/server technology in
a large nationwide team to develop and manage implementation of the
largest Membership and Billing system in the commercial healthcare market..
With a promotion
to team lead for the ‘Claims Reference and Controls’ subsystem was
responsible for the development, testing, and briefing of project managers
within the scheduled time and budget.
provided written subsystem training manuals for technical writers and
Followed the Capability
Maturity Methodology CMM for
the complete SDLC process that aided in releasing higher quality enhancements
to customer production environment.
of Microsoft Project, Office, Visio, mainframe, and client/server software.
As a subsystem
team lead was responsible for providing weekly updates of needed enhancements
for other team leads and project managers around the country.
Indiana University of Pennsylvania
Bachelor of Science, Business
Entrepreneur Club, Baseball
and Intramural Athletics
Licenses and Activities
Licensed Health, Life, Annuities
in multiple states
. hrs PMP recertification
completed – /. Remaining hours to be completed by /.
Licensed VA Soccer Coach
VA State Racquetball Champion
Available upon request