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<pre>Array ( [var] => cut_url ) </pre> Resume for Cindy K. for Salesperson / Representative / Business & Management Services in Abbotsford, Canada. Search More Resumes for Salesperson / Representative on Resumark.com #UBJTXJJJY
 

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Resume for Cindy K. for Salesperson / Representative / Business & Management Services in Abbotsford, Canada




Occupation: Salesperson / Representative Industry: Business & Management Services
Country: Canada City: Abbotsford
State: British Columbia ZIP: V3G 3A4



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Cindy KedraMCCORMACK

Marshall Road T: ..

Abbotsford, BC   M: ..

Canada, VG A

      

Resume 

oBJECTIVE

To find a challenging sales and customer service role in a rewarding and positive environment where I can utilize my extensive experience to satisfy my employer’s strategic goals. 

CAREER profile

A SEASONED PROFESSIONAL EXPERIENCED IN DEVELOPING AND SELLING BUSINESS SOLUTIONS TO CUSTOMERS IN A VARIETY OF INDSUTRIES. MOTIVATED, ENERGETIC, RESULTS DRIVEN LEADER WITH A STRONG RECORD OF SUPERIOR SALES PERFORMANCE AND CUSTOMER SATISFACTION. DEMONSTRATED ABILITY TO BUILD AND PERFORM IN HIGHLY SUCCESSFUL TEAMS AND EFFECTIVE LONG TERM WORKING RELATIONSHIPS WITH KEY STAKEHOLDERS.

Sales and customer satisfaction: Designed and implemented a strategic plan, marketing plan, complete sales team process structure, promotional materials, Customer Service Management CRM system, and performance measurement and reporting expectations. Built a sales structure for a transportation company that had been operations focused. Also ensured a culture of complete customer satisfaction among all sales team members and ensured optimal return business and customer promotion through word of mouth.  

Relationship building: Proven track record of identifying, developing and maintaining positive working relationships with business partners within and outside of employer, and developing and leveraging strategic alliances with appropriate key stakeholders to achieve desired results. 

Communication: As a highly effective communicator, met with key customers to present and sell business solutions to satisfy their transportation and logistics needs. Negotiated terms in partner service agreements and customer contracts and reviewed and renegotiated the terms periodically to ensure optimal value for employers and fair return for stakeholders and customers. 

Leadership and development: Coowned a trucking company for years, successfully supporting all management, sales, customer service and administrative functions before selling ownership in the company in . Extensive experience leading teams ranging from to individuals with repeated success fostering effective cultures and environments. In sales leadership and performance, the outcome was a committed team with a “business professionals who can sell” approach focused on the same goals of researching and analyzing market trends, identifying key sales potential, closing sales and maximizing revenue, expanding employer value, ensuring customer satisfaction, promoting greater cost and logistics efficiencies, driving vision and achieving strategic goals and objectives.  

Innovation and change: Engineered processes and Standard Operating Procedures SOP transitioning employer from operations to sales focused where such structure had not formally existed previously. Developed a business case and received approval from company President for the development of professional promotional materials and worked with design consultant and writers to develop the product.  
 

professional experience

Manager of Sales & Customer Service

Vedder Transportation Group – Abbotsford, BC / – /

Comprised of Vedder Transport Ltd and CanAm West Carriers Inc, Vedder Transportation Group offers equipment that travel dedicated and irregular routes throughout Canada and the United States. The company’s facilities are fully serviced by rail and offer Multi Commodity Food Grade Bulk Liquid and Dry Freight Transloading, as well as over million square feet of warehousing. 

  • Reporting to the President, developed and executed strategic direction, and provided leadership, management and coaching to a sales team supporting company growth and profitability and optimal customer satisfaction. Ensured the sales team was effectively organized and staffed to achieve its vision and financial goals.
  • Directed daytoday sales team operations including strategic direction setting, performance measurement, reporting, communication, and compensation.
  • Positioned the organization for success by developing and implementing company promotional materials, as well as processes and Standard Operating Procedures SOP transitioning from operations to sales focus.
  • Managed direct sales for a portfolio of customers with duties including shipment coordination via motor and intermodal carriers, pursuing business leads, negotiating customer and partner contracts, customs facilitation, general business development, and resolving customer service issues.
  • Contributed to the development of an environment and culture that supported, enabled, and empowered sales team members to deliver excellence and reach their full potential through collaboration, communication and teamwork.
  • Office Manager

    KLine Trailers Ltd. – Langley, BC / – /

    KLine Trailers Ltd is an innovative company offering superior equipment design and manufacturing experience. Products include US & Canadian style truck transfers, multiaxle lowbeds, mine equipment, bulk and/or waste haulers, demolition vans, end and side dumps, and other specialty trailers such as wind blade trailers.

  • Led employer efforts in all facets of administration and office management including but not limited to managing company accounting and finance, budgeting, drafting of correspondence, inventory control, invoicing, purchasing, reporting, service contract negotiation, payroll and benefits, credit and collections, strategic planning, customer service and satisfaction, and dispute resolution.
  •  

    Moulding Program Sales Coordinator & Office Manager   

    Taiga Building Products – Langley, BC / – /

    One of the leading independent wholesale distributors of building products in Canada. 

  • Reporting to the Vice President, supported employer efforts in targeted sales and profitable growth of its moulding division.
  • Reporting to the General Manager, led employer efforts in all facets of administration and office management including but not limited to managing company accounting and finance, budgeting, drafting of correspondence, inventory control, invoicing, purchasing, reporting, service contract negotiation, payroll and benefits, credit and collections, strategic planning, customer service and satisfaction, and dispute resolution.
  • Identified and implemented significant cost savings in administration by streamlining processes and workloads. Costs were reduced by % and efficiencies were realized. 
  • Prior to

  • years of coownership of a trucking company in Alberta 
  • years of sales and administrative service for employers in the lumber, building products, and petroleum industries
  •        

    EDUCATION & PROFESSIONAL DEVELOPMENT

    Collision Avoidance Certificate – Alberta Motor Association, Edmonton, AB 

    Business Management Certificate – Grant MacEwan Community College, Edmonton, AB  

    High School Diploma – Spruce Grove Composite High School, Spruce Grove, AB 

     

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    keikohrabinsky January, : AM

    I assume you did not want “Directed to”

     

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    keikohrabinsky January, : AM

    This is great. You do not have to go back years…


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