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<pre>Array ( [var] => cut_url ) </pre> Resume for Laura M. for Customer Support / Client Care / Chemicals & Petro-Chemicals in Eindhoven, Netherlands. Search More Resumes for Customer Support / Client Care on Resumark.com #6CDTQA6LZ
 

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Resume for Laura M. for Customer Support / Client Care / Chemicals & Petro-Chemicals in Eindhoven, Netherlands




Occupation: Customer Support / Client Care Industry: Chemicals & Petro-Chemicals
Country: Netherlands City: Eindhoven
State: Noord-Brabant ZIP: 5641 AX



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PERSONAL INFORMATION
Name
LAURA M.
Address
TONGELRESESTRAAT, – AX Eindhoven
Telephone
+
Email
Nationality
Italian
Date of birth
WORK EXPERIENCE
Dates
From October Nowadays
Position
Customer Relation Coordinator
Activities and responsibilities
Order manager, Customer service, Export, Cash collector.
Address
ColorMatrix LTD. Hastelweg CV Eindhoven
Business sector
Commercial
Dates
From July – to September
Position
Customer Support Representative, order support and cash collector.
Activities and responsibilities
Customer Support and. Use of Oracle Database
Address
Fluke Nederland B. V. Science Park Eindhoven EC Son
Business sector
Commercial
Dates
From November – June
Position
Customer service assistant
Activities and responsibilities
Touristic informations and sales agent. I worked first in Charleroi Bruxelles Airport, after in
Eindhoven Airport
Address
Terravision Company Ltd, Rome
Business sector
Commercial, touristic
Dates
From January – April
Position
Promoter
Activities and responsibilities
promoting and developing marketing strategies for selling beauty products
Address
Vitality Beauty Center, via Chiarini, , Pescara, Italy
Business sector
Commercial, marketing
Dates
From November – April
Position
Market researcher
Activities and responsibilities
Collect and analyze market research informations writing detailed reports
Address
Research International Srl, via Valtellina, , Milano
Business sector
Marketing
Dates
From May November
Position
Music events coordinator
Activities and responsibilities
Organization and coordination of the music contest, Voci Domani setted in Pescara,
Address
Step Musique Records SAS, Via Raiale , Pescara, Italy
Business sector
Recording and events promotion
Dates
From November – April
Position
Music instructress
Activities and responsibilities
Music lessons and coordination of a final trial
Address
Roundhouse of Pescara
Business sector
Education
Dates
From April – December
Position
Clerk
Activities and responsibilities
Computer accessories advices and selling
Address
Infoware Cash & Carry, informatic Wholesale, sambuceto, CH
Business sector
Commercial
Dates
From Mars – September
Position
Cashier
Activities and responsibilities
Cashier
Address
Iper Città Sant’angelo, Pescara Italy
Business sector
Commercial
Dates
From September – February
Position
waitress, cook assistant and cashier
Activities and responsibilities
waitress and cashier
Address
Science Museum, London
Business sector
Restoration
Dates
From September – February
Position
waitress, cook assistant and cashier
Activities and responsibilities
waitress and cashier
Address
Science Museum, London
Business sector
Restoration
Private lessons in French and English for young people;
Singer and animation artist in many pubs of my country.
EDUCATION AND TRAINING
Degree in Foreigner Languages got from the university G. D’annunzio placed in Pescara, final
marks /;
• –
Singing courses followed at the Università della Musica, placed in Rome;
Qualification certificate in Hostess di cassa, cashier, got from Auchan Hypermarket placed in
Sambuceto Ch;
Marketing courses followed for the Insurance Company S.S.I. Star Service International placed
in Pescara;
Qualification certificate in Back Office got from the Agency Temporary placed in Pescara.
During my work experiences and studies I learned more about interpersonal communication, I
would like to work in a multicultural environment improving myself every day. I think to
have Tim work skills with a good level of personal organization. I am a hard worker and a good
problem solver. In these years, since the previous companies needed a French speaker persons
in order to communicate in a clearer way with the customer, I also had experience in cash
collector and credit control with the purpose of increasing the sales revenue of the company, by
extending the credit to a good customer, or minimizing the risk of loss giving restrictions to a bad
one. For these operations I always used Oracle database.
PERSONAL SKILLS
AND COMPETENCES
MOTHER TONGUE
ITALIAN
English and French
TECHNICAL SKILLS
AND COMPETENCES
Good informatics knowledge whether hardware or software office packet, windows
. X –operative systems. Use of internet and various
management software for restaurants and Oracle databases.
ARTISTIC SKILLS
AND COMPETENCES
Music: I began singing when I was until now. I’ m also very fond in playing percussions.
When I was in Italy I sang in many bands, pianobar and parties.
DRIVING LICENCES
EU driving license
OTHER LANGUAGES
ENGLISH
• Reading skills
Excellent

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