Resume for Deborah E. for Salesperson / Representative / Chemicals & Petro-Chemicals in Columbus, Indiana
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Deborah A. E.
Red Oak Court / Columbus, IN
Cell: .. / Email:
Sales Professional with proven success in all sales activities, from lead generation through close in an
assigned territory. Maintain contact with all clients in the market area to ensure high levels of client
satisfaction. Build trust, communicate effectively, and drive execution; foster innovation while focusing on
the client and collaborating with others to solve problems creatively. Maintain professional internal and
external relationships that meet company core values.
Summary of Qualifications
. Present and sell company products and services to current and potential clients demonstrating selling
skills and product knowledge.
. Prepare marketing action plans and schedules to identify specific targets and to project the number of
contacts to be made.
. Follow up on new leads and referrals resulting from field activity.
. Identify sales prospects and contact these and other accounts as assigned. Make recommendations
to prospects and clients of the various solutions the company offers to their business.
. Prepare presentations, proposals and sales contracts.
. Develop and maintain sales materials and current product knowledge.
. Maintain current client relationships while sourcing and developing new client relationships and
. Maximize opportunities in the process of closing a sale resulting in the taking of market share from
. Prepare documentation to activate and maintain contract services.
. Manage account services through quality checks and other followup. Identify and resolve all client
. Develop a variety of status reports, including activity, closings, followup, and adherence to goals.
. Communicate new product and service opportunities, special developments, information, or feedback
gathered through field activity to appropriate company staff.
. Develop and implement special sales activities to reduce stock.
PVS Notwood Chemicals
Hired to introduce the company to the Indianapolis market and to grow territory. Developed relationships
with customers focusing on providing excellent customer service to retain existing customers while
cultivating new customers. Resolved any customer issues including delivery concerns or quality issues.
Provide quotes and negotiate pricing. Presented new products to customers.
. Contacted networking base as well as utilized heavy prospecting to introduce the company to
businesses. Achieved gross sales that exceeded $.M in the first year.
. Led push to add new line in food production. Added new products to the company portfolio, resulting
in approximately % increase in company revenues.
. Worked closely with high volume customers to increase product mix and volume of Less Than Tuck
Load LTL orders. Sales increased sufficiently to necessitate delivery of product from times weekly
. Converted high volume customer from competition to % purchase of our products.
. Educated myself on replacement products due to raw ingredient shortages. Efforts resulted in
replacement recommendations to clients during shortages. Maintained % of customers
Promoted by chemical distribution company based on strong record of results in client development.
Energized initiatives in the areas of new business development, competitive market analysis, and
relationship management. Used understanding of sales strategies to overcome potential barriers to
. Assumed neglected territory that had sales representatives within a year period. Provided stability
and consistency, developing and repairing relationships with existing customers. Regained lost
customers; added new customers leading territory from gross sales of $K to $.M within a
year time frame.
Deborah A. E., page
. Recognized in the top % of company for food sales and customer growth during .
. Aided customer in eliminating extensive environmental fines for waste treatment non
compliance. Brought in waste specialist to test and make recommendations for changes in
treatment process. Eliminated environmental fines to customer, saving $K annually.
. Assisted client in developing an ISO policy / procedure manual to help prepare for ISO
certification. Conducted ISO audit in their preparation. Allowed customer to become ISO
certified and remain competitive, retaining a high volume client.
Customer Service Representative
Interacted positively with customers, vendors, and sales representatives. Processed customer orders and
special requests, resolving customer issues regarding delivery, product specifications, quality, and
complaints. Assisted sale representative in researching products for customers. Trained as an internal
ISO Quality Auditor.
. Maintained Quality Manual and assisted other employees prior to the ISO Audit. Traveled to other
branches to conduct internal audits before official ISO Audit.
. Created customer survey as part of the ISO certification. Compiled results and determined that the
customer participation rate increased from less than % to nearly % within a year period.
Opened new branch, managing temporary staffing agency and recruited applicants for temporary
employment. Solicited employers for job orders to augment bottom line for the branch. Managed staff
including processing of weekly payroll, employment paperwork, and conducting drug screens.
. Focused efforts on sales, prospecting, and developing relationships to secure current and future job
orders. Within a three month time period, gained job orders as well as placed candidates in those
Debra Corn Therapeutic Foster Care
Promoted rapidly during tenure from Case Manager to Regional Director. Supervised and monitored
placement of foster children in foster homes. Managed activities of staff including hiring, evaluating, and
training. Approved all documentation for state agencies and juvenile courts. Assisted in foster parent
recruitment, resolving placement issues and termination. Conducted case management reviews on all
. Trained staff of members throughout the state in Therapeutic Crises Intervention.
. Managed team charged with developing standard operating procedures. Created a manual for
branches, providing consistency in procedures for the office, case management, foster care
placement and staff development.
. Participated and made recommendations on committee studying compensation in the foster
care field. Recommendations were well received and many positions received a significant
increase in salary.
Bartholomew County Children’s Home
Operated county agency within state and local guidelines; developed annual budgets; interviewed, hired,
and trained staff. Conducted case conferences with counselors, schools, case workers, and judges to
determine the best placement for the child. Supervised and maintained a positive and safe environment
. Developed policies and procedures for residents and staff, improving behavior and allowing for a more
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