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<pre>Array ( [var] => cut_url ) </pre> Resume for Tracey S. for Coach / Trainer in Melbourne, Australia. Search More Resumes for Coach / Trainer on Resumark.com #9DLFW8JG7
 

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Resume for Tracey S. for Coach / Trainer in Melbourne, Australia




Occupation: Coach / Trainer Industry:
Country: Australia City: Melbourne
State: Victoria ZIP: 3185



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CURRICULUM VITAE 
 
 
 
 

NAME:   TRACEY S.  
 
 
 

ADDRESS:    Allison Road

                        ELSTERNWICK   
 
 
 

PHONE:   

                          
 
 
 

DATE OF BIRTH:   February  
 
 
 

MAJOR    My ability to work with people in close and trusted

STRENGTHS:  relationships has helped me learn to adapt quickly

                        to a variety of new and diverse situations throughout

                        my career. 
 
 
 
 

 

EDUCATION/COURSES 
 

  • Currently undertaking Diploma of Training & Assessment
  • Certificate IV Customer Contact
  • Skills for Growth
  • Assessment of Informal Learning
  • Certificate IV TAA
  • Certificate IV in Financial Services
  •      Mortgage/Finance Broking

          March

         MIAA Initial Compliance Pack

               March

              Cert IVWorkplace & Assessment Training

               MediQuest

  • Leading Teams
  • Management Technology Education

        Bachelor of Training & Development

         Incomplete Hawthorn Institute of Education

  • Designing & Developing Effective Training 
  • Programs

         ANZ/Hawthorn Institute of Education

  • Bachelor of Business
  •      Monash University

    subjects – Management Theories & Functions/

                         Accounting

        DISC Model Accreditation Accredited Trainer

         Integro Learning Systems

        Advanced Learning Techniques

         Management Technology Education

        Coaching Skills

         ANZ Bank Management Programme

        Developing Supervisory Skills

         ANZ Bank Management Programme

        Group Facilitation Skills

         ANZ/Hawthorn Institute of Education

        Train the Trainer

         ANZ/Hawthorn Institute of Education

  • Train the Sales Trainer
  • Accredited Trainer

         ANZ/Hawthorn Institute of Education

        Successful Sales Strategies I and II

         Accredited Trainer

         ANZ/Hawthorn Institute of Education

        Sales Management Program Accredited Trainer

         Learning Systems International

        Account Development Strategies

         Learning International

        Sales Negotiation Strategies

         Learning International

  • Face To Face Selling Accredited Trainer
  • Forum International

        Conducting Classroom Training

         Power Human Resource Development

  • Automated Ticketing Workshop
  • Fantasia Information Network/Qantas

  • Fantasia Hotel and Car Workshop
  • Fantasia Information Network/Qantas

  • Fantasia Information Network Training
  • Fantasia Information Network/Qantas

  • Certificate in Salesmanship
  • NZ Council of SMEI –

  • Rank Xerox Sales Training
  • Rank Xerox

  • Principles of Marketing Practice
  • Auckland Technical Institute  

    EMPLOYMENT HISTORY  
     

    Aug –   ABSOLUTE COMPLIANCE AND TRAINING

                            Training Consultant contract 

                            Responsibilities: 

  • Designed and developed Cert II Customer Contact – day course for long term unemployed
  • Development and facilitation – Cert IV Customer Contact, Cert III Wholesale, AIL Assessment of Informal Learning and other courses as needed
  • Development of compliant assessment resources for RTO audit
  • Development and facilitation of half day customer service workshop for Sigma Pharmaceuticals
  •  

    Clients include: 

  • Employment Plus Cert II Customer Contact
  • Belgravia Formalwear Cert III Wholesale Operations
  • Belgravia Formalwear Cert IV Customer Contact
  • Sigma Pharmaceuticals Cert IV Customer Contact
  • City West Water Cert IV Customer Contact
  • Arctic Food Wholesalers Cert III Wholesale
  •  
     
     

    Nov – May  TOTAL MANAGEMENT OPTIONS AUSTRALIA

          TMOA

                            Training Consultant contract 

                            Responsibilities: 

  • Training and assessment for Certificate IV Financial Services Mortgage Broking for client Firstmac.
  •  
     
     

    Aug – June  INTEGRITY BUSINESS COLLEGE

                            Corporate Training Consultant contract 

                            Responsibilities: 

  • Facilitation of Certificate II Retail Operations to a variety of participants from different cultures with varying education/language abilities.
  • Corporate and RTO facilitation as required.
  •  
     
     

    Mar –   THE MORTGAGE PLACE

                            Director/Mortgage Broker 

    I joined my husband in our mortgage broking business.   

    Responsibilities: 

     Business development

       Account management

     Relationship management ctivities with financial

          institutions

     Management and maintenance of company CRM

          system

       Client needs assessment

       Research and analysis of financial options

       Loan processing and follow up

       Marketing activities to develop business

      

    Blog:   
     
     

    May – Mar  INNER EASTERN TRAINING GROUP

                            Training Consultant  

    Various consulting roles: 

  • Designed, developed and facilitated Working in Call Centres day course for long term unemployed
  • Designed and developed Basic Interview Skills
  •             day course for long term unemployed

              Audit – repaired failed audit for resubmission

              Facilitation of fee for service courses

              Training and Assessment RTO 

    Clients include: 

  • Adecco/Sarina Russo day courses
  • Crazy Johns Cert III Customer Contact
  • Vic Roads Cert III Customer Contact
  • AMP Cert III Customer Contact
  • Optus Cert III Customer Contact
  •  
     
     

    Feb – April  KNOWLEDGESPACE

                            Training Consultant 

    Various consulting roles involving feeforservice/RTO training and assessment, course facilitation, and instructional design.


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