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Way, Toronto, Ontario MN W
Development – Human Resources – Talent Development
Expert at organizational
development, leadership development and total organization talent management
across industries including financial services, pharmaceuticals and
retail. Demonstrated achievements in energizing organizations toward
success, adding millions to bottom line results through savings and
growth. Track record of success, creating programs and processes that
improve both internal and external customer satisfaction and retention
in F organizations. Expertise in building organizations that attract,
retain, and motivate highperforming personnel to achieve stretch goals.
Seasoned international, multicultural leader.
Development/Organizational Development consulting for firms across North
MBA in HR/OE
Rogers: London, New York, Tokyo
with CXOs and HR departments to drive Leadership Development in major
multinationals spanning several industries, including finance Goldman
Sachs Asset Management, information services ThomsonReuters, pharmaceutical
Pfizer, retail WalMart, luxury LVMH, and alcoholbeverage Diageo.
development and change initiatives that superengaged employees and
clients to drive results such as:
major annual cost savings from design and implementation of learning
systems and programs, talent management and performance review systems
strengthening employee KSAs and behaviors, growing management and leadership
pipelines, and increasing bottomline performance for three F clients.
development and coaching of over executives and teams resulting in:
Double revenue growth
in one year
brands from to globally
Turning around year
revenue decline into revenue growth in months
consistently outperforming competitors in targeted major KPIs
and developed Asia business platform. Managing Asia regional and Japan
domestic projects, human resources, vendor relations, client relations,
international team to deliver double revenue growth in GBP,,.
Effective and successful across national borders and cultural boundaries.
F. TG Consulting: Tokyo, South East Asia
Development/Talent Management Consultant
organizational development initiatives for domestic and international
clients, including IBM Japan, Mitsui Bussan, SanofiAventis and Thermos.
Worked with OD, HR and L&D managers to create more agile cultures.
satisfaction with performance review process by over % and created
superengaged cultures that delivered on stretch targets. Consulted
with major global organizations to achieve results through:
of topperformers in industry and market through multipronged recruitment
strategy and aggressive approach of recognized local performance and
Drove design and
implementation of talent programs for employees creating clear career
paths and performance. Worked to establish performance review criteria,
and flexible professional development initiatives for top performers.
onboarding and learning strategies to decrease time required for new
employees to become fully productive.
Group: Tokyo, Osaka, International
National Manager, Client Programs
corporate university and consulting function from scratch into $ million
concern in under years $ million in profit. Engaged and spearheaded
all aspects of client program and business development. Created top
performing consulting team of experts drawn from Asia, Australia,
North and South America. Industry leading retention, employee satisfaction
and customer retention. Partnered with firmwide human resources to
created innovative compensation and development grid to identify and
capture super performers.
developed and initiated + customized client Learning, Development
and Change initiatives, with related internal training and trainthetrainer
programs. Managed vendor relationships. Internal and external client
satisfaction measured at % average on targeted feedback surveys. Demonstrated
superior results and strong ROI:
training program focused on increasing strategic skills proficiency
leading to a % jump in clientreported effectiveness ratings on feedback.
Designed and delivered
more than strategyfocused client learning programs resulting in
reduced CRM time per client and improved client relationships.
L&D effectiveness assessment process resulting in high impact delivery
managed to maximize impact per dollar spent.
national and international L&D / change agency client contracts,
employing a superengaged team of fulltime and contracted development
Mentored and developed
top performing management candidates over years, increasing talent
pipeline effectiveness and overall profits through increases in effective
Explored and leveraged
alternative routes to market generating % more sales leads. Engaged
in sales support resulting in over $ million directly over years.
and service processes increasing client retention to % yeartoyear.
Communications provider: Regional HR Supervisor,
Lawyer, Sydney Canada
University of New Brunswick
University of Cape Breton St F. Xavier
Resources: University of Liverpool Online Parttime
for Training and Development
Society for Performance Improvement