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<pre>Array ( [var] => cut_url ) </pre> Resume for suparna D. for Coach / Trainer in NEW DELHI, India. Search More Resumes for Coach / Trainer on Resumark.com #GEAFLZVN7
 

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Resume for suparna D. for Coach / Trainer in NEW DELHI, India




Occupation: Coach / Trainer Industry:
Country: India City: NEW DELHI
State: Delhi ZIP: 110063



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RESUME
NAME : SUPARNA D.
FATHER’S NAME : Late S K D.
DATE OF BIRTH : th June
PERMANENT ADDRESS : Mayur Bagh Apartments,
A Paschim Vihar
New Delhi
TELEPHONE : ,
EMAIL :
EDUCATIONAL QUALIFICATION
Passed class Xth & XIIth from Lady Irwin School CBSE in & respectively.
Passed BA Pass from Laxmi Bai College Delhi University in .
Passed MA Economics from Annamalai University through Correspondence.
PROFESSIONAL QUALIFICATION
Passed two year full time PGDBM Marketing Management from Rukmini Devi Institute of
Management Studies New Delhi which is recognized by A.I.C.T.E Govt of India as M.B.A
equivalent in .
SUMMER TRAINING ORGANISATION
Gujarat CoOperative Milk Marketing Federation Ltd.
SUMMER TRAINING PROJECT UNDERTAKEN
To find out the brand preference for butter, cheese & cheese spread in households & to find out
their income wise consumption & to extrapolate the demand & sales of butter, cheese & cheese
spread in case of retailers.
FINAL YEAR PROJECT
To explore the problems of Indian Leather Exporters in a systematic manner and to suggest the
remedies.
PROFESSIONAL EXPERIENCE
. Joined as a Marketing Executive in New Delhi Branch of M/s N R JASANI Mumbai, on
st December which is one of the pioneers in the field of modular furniture’s & has
introduced the same in India in the eighties. It is a leading & reputed manufacturer of all ranges of
modular furniture’s, Advance office systems, Advanced conferencing systems, executive chairs
etc. Promoted as Assistant Marketing Manager on st April . Worked till st July in the
same concern.
Reporting to: Branch Manager Delhi Branch
. Joined American Express India Pvt.Ltd. on nd August as a Customer Service Executive,
Promoted as a Voice and Accent Trainer on st April .Worked till th February in the
same concern.
DUTIES PERFORMED IN American Express India Pvt.Ltd
a Providing extraordinary customer service for the customers of various American airlines.
b Training the new joinees on various aspects:
. English Gramnmer
.Correcting their Accent
.Correcting their spellings
. Joined EXL Service.com India Pvt.Ltd.which is a leading KPO on th May as a Customer
Care Executive. Promoted as a Voice and Accent Trainer on st December , Worked till
nd May , in the same concern.
DUTIES PERFORMED IN EXL Service.com India Pvt.Ltd
Imparting training to the new joinees, of various methods :
aTo read, write and speak good English so that they can interact with the British customers in a
better way.
bTeaching and training English Grammer, including Tenses, Articles and parts of speech.
CTo write official letters and emails correctly.
dSpeaking English in the correct manner, devoid of the mother tongue influence of Indian
languages.
e Improving their Accent so that they can speak English in a better way.
fTo make them speak on topics which are given on the spot, correct them on the free speeches
and giving them feedback so that they can speak English fluently and correctly without using
fillers.
gTo create cordial and employee friendly environment so that the trainees get interested in
working with EXL, thereby controlling the attrition of the employees
HOBBIES: Reading & Writing, Painting, Cooking etc. Many stories & writeups on different matters
have been published in various newspapers. Have won certificate of merit continuously for years
while doing graduation.
LANGUAGES KNOWN: English, Hindi & Bengali
PRESENT SALARY: Rs../ PER MONTH APPROX
EXPECTED SALARY:
As per company’s scale / negotiable
DATE:
PLACE: NEW DELHI SUPARNA D.

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