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<pre>Array ( [var] => cut_url ) </pre> Resume for Nabil B. for Customer Support / Client Care / Computer Hardware in Cairo, Egypt. Search More Resumes for Customer Support / Client Care on Resumark.com #TLHLQJ4GG
 

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Resume for Nabil B. for Customer Support / Client Care / Computer Hardware in Cairo, Egypt




Occupation: Customer Support / Client Care Industry: Computer Hardware
Country: Egypt City: Cairo
State: Al Qahirah ZIP: 11511



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Nabil B.
Email:
Cell. +
Address: Cairo Egypt
Career profile: seeking the position of a technical support engineer
or customer support engineer for computer systems, office machines,
medical equipments, automation, instrumentation …etc where my
professional experience can contribute towards the growth and
development of the organization with opportunity to enhance and
continue learning, installation, planning and performance tests.
Education :
. FROM SEP. –UP TO JUN. ASSUIT UNIVERSITY FACULTY
OF ENGINEERING
. Bachelor OF Electrical Engineering
. MAJOR OF COMPUTER AND CONTROL
. GRADE : GOOD
. GRADUATION PROJECT : PROGRAMMING LOGIC CONTROLLER PLC AND ITS
INDUSTRIAL APPLICATIONS,
. PROJECT GRADE : VERY GOOD
Professional strengths & SKILLS :
English Proficiency: IELTS general module with . for speaking module in April
Training abroad: GREECE, TURKEY DURING THE ATTENDANCE OF TESTO
GMBH TRAINNING COURSES, , UNITED ARAB EMIRATES DURING MY WORK WITH
GTM
Computer courses : A+, N+ , MCITP , WEB DESIGN , ICDL , PHOTOSHOP
SKILLS :
|Preparation /equipment setup |Sales support & End – User Training |
|Digital /Analog photo processing Equipment |On – site Installation , Equipment Upgrades |
|Customer service &retention |Testing , Quality Assurance |
|Specialized computer Software /Hardware |Training coordination &Facilitation |
|Technical support for Medical Equipment |Sound problem solving ,analytical skills |
Professional Experience:
Organization: Department of Organization and Administration.
Designation: July till date
Designation: Senior Technical support engineer
Brief job responsibility:
< Diagnose hardware and software problems, and replace defective components.
< Maintain and administer computer networks and related computing environments,
including computer hardware, systems software, applications software, and all
configurations.
< Plan, coordinate, and implement network security measures in order to protect data,
software, and hardware.
< Set up equipment for employees and trainee use, performing or ensuring proper
installation of cable, operating systems, and appropriate software
< Develop training materials and procedures, and/or train users in the proper use of hardware
and software.
< Oversee the daily performance of computer systems, and test computer hardware,
networking software and operating system software.
< Recommend changes to improve systems and network configurations, and determine
hardware or software requirements related to such changes
< IT support for all the Department offices and computer training lab.
Organization: Panasonic –Egypt
Designation: January – up to June
Designation: customer support engineer
Brief job responsibility:
. Connect machine, such as digital photocopiers, faxes to customer Local Area
Network LAN,complete with all configurations and applications software and
hardware.
. Tests machine to locate cause of electrical problems, using testing devices, such as voltmeter,
ohmmeter, and circuit test equipment.
. Disassembles machine and examines parts, such as wires, gears, and bearings
for wear and defects, using hand tools, power tools, and measuring devices.
. Assembles and installs machine according to specifications, using hand tools, power tools, and
measuring devices.
. Repairs, adjusts, or replaces electrical and mechanical components and parts, using hand tools, power
tools, and soldering or welding equipment.
. Reads specifications, such as blueprints, charts, and schematics to determine machine settings and
adjustments.
. Instructs operators and servicers in operation, maintenance, and repair of
machine.
Organization: Good shepherd hospital
Designation: from sep. – up to dec.
Designation: Maintenance Engineer
Brief job responsibility:
. Testing and maintaining clinical equipment
. Training technical and clinical staff
. Investigating safetyrelated incidents
. Diagnose and maintain fire alarm system and electrical distribution control
board
Organization: Ahmed Mubark Salem Est. Abu Dhabi, U.A.E
Designation: from feb. up to August
Designation: Electrical site Engineer Control and Automation Engineer
Brief job responsibility:
Site engineer for the following projects:
. Construction of Sewage Treatment Plant at ADCO ACCOMMODATION
COMPLEX IN HABSHAN complete with all electrical and automatic control
works switchgear and plc control system
. Construction of CATHODIC PROTECTION SYSTEM for ADNOC refinery oil tank in RUWAIS
JOB TASKS:
. Designing electrical control panels for PLCbased automation systems, MCC
and power distribution systems, AC and DC drive systems, operator controls.
. Creating schematics, panel layouts, point to point wiring diagrams and Bills of
Material BOM as well as sizing motor controls and conductors, laying out
conduits runs, and making up cable schedules, etc.Ê
. Installation supervision for control panel, electrical distribution board,
equipment which is used to monitor and control engineering systems,
machinery and processes.
. Supervision of project commissioning and finally hand over the project to our
client
. All tenders and office work
Organization: Testo Gmph Electronic measuring instrument
Designation: from January – up to January
Designation: Instrumentation and Customer Support Engineer
Brief job responsibility:
. Installation and operation of electronic measuring instrument, PH controller
, transducers, and dosing pumps
. Testing and calibration of electronic measuring instruments
. Train our customers test engineers and technicians on test methods
Personal Details:
Name: Nabil Farag B.
Date of Birth: //
Nationality: Egyptian
Employment status: full time
Relationship status: married
No of children:
Reference:
Will be pleased to provide up on request
Yours faithfully
Nabil B.

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