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<pre>Array ( [var] => cut_url ) </pre> Resume for Juan V. for Executive Manager / Computer Hardware in Mexico city, Mexico. Search More Resumes for Executive Manager on Resumark.com #X4NYZT3DZ
 

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Resume for Juan V. for Executive Manager / Computer Hardware in Mexico city, Mexico




Occupation: Executive Manager Industry: Computer Hardware
Country: Mexico City: Mexico city
State: Distrito Federal ZIP: 05120



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Juan Pablo V.   

Operations Director, Quality and Service, General Manager; Sales, Training, Customer Service, Business and Personnel development for High Tech companies with high growth. 

“Large experience on business development; Measurement and Improvement of Quality of service for IT companies; Management and development of business and personnel; Computer and telecommunications Systems” 
 
 

SUMARY. 

Systems and Telecommunications Engineer with years of professional experience of them as a General Manager CEO, Manager, Sales and Service on the Computers and Telecommunications industry; Customer Service; Sales; Management and Sales Training provider. 

I am Solution focused, with the vision and experience to develop business and working groups, through the use of methodologies for analysis, strategic planning and development and work groups to MAXIMIZE EFFICIENCY AND PRODUCTIVITY OF THE ORGANIZATION TO ACHIEVE COMPANY GOALS.  Extensive experience on negotiation techniques to build wining agreements, and to develop long term relationships with customers of the company building up Customer Loyalty 

Have received RECOGNITIONS FROM BOSSES AND CLIENTS by achieved results; proven experience on High Tech industry, covering the technical areas; management and staff development; maintenance; development and business growth; General Management CEO of the company with responsibility for all areas of it, with ability to view, analyze and propose improvements to the "vision and comprehensive overview of the business" 

Proven reputation to generate IMPROVEMENT STRATEGIES for the business on the service areas, with achievements such as moving the organization to be the WORLDWIDE, or setting up guidelines to achieve SALES GROWTH OF ,% COMPOUND GROWTH in years, or manage sales trough channels for million U.S Dls.  Bilingual EnglishSpanish, and level of understanding of Portuguese. 
 
 
 

PERSONAL GOAL: Be part of a corporation where my experience becomes valuable to it, and where I can contribute to the achievement of the goals of the company, by using the experience and training received on High Tech Companies on areas such as: General Management, Sales, Distributors handling and Human Resources.

Areas of Interest:  Technology, Computers, and Telecommunications industries, as a General Manager, Distributors Manager, Customer Service Manager, Human Resources Manager. 
 
 

PROFESSIONAL EXPERIENCE 

INTERDEV S.A. de C.V.   Aug to Date; Interdev SA de CV  

Position: General Manager / CEO

Company description:  Interdev is a firm dedicated to provide professional services on the areas of Service Quality Measurement and improvement and High tech personnel outsourcing , Interdev has provided services to companies such as Oracle – Sun Microsystems, Hewlett Packard, New York Life Monterrey Insurance or Domino Printing since among others.

Roles and Responsibilities: In charge for the entire operation of the company. With responsibility of the areas of Sales, Human Resources recruitment and motivation, and Delivery of Services. Also responsible for the of services to be sold as well as promotion and marketing strategies. Main goal: Successful development of Interdev to promote the sale of Company Services of Customer Service Quality Measure and Improvement.  Also the management of the administrative personnel, the Financial part and the Operation Planning.  Direct selling and promotion of the Service Quality and Improvement of the Service Programs of Interdev, Direct selling and promotion of the Management and Sales Training Diplomat of Crestcom International. A key strategy was the acquisition of a Management and Sales training Franchisee from Crestcom International.

Achieved Results: Development of an Employees Outsourcing model for High Tech Companies, and Customer Service Quality Measurement and Improving Programs VOC.   Sales position in Fiscal Year , as an individual with in Mexico Country,  % growth in sales from Calendar Year to . Provide Management and Sales program training for companies such as Sun Microsystems Mexico, Hewlett Packard, New York Life Insurance, Zurich Insurance. Other achieved results within the customers are: 

Achieved Results within Customers: Cash flow increase of , US Dls. on the first quarter of at Tridex de Mexico, Sale increase of . Million US Dls. from one year to the other at Domino Printing Mexico, . Million US Dls. increase on sales at Agfa de Mexico.  % sales increase of Barsa Planeta Mexico from to . Sun Microsystems – Oracle Business Partner since , with strategies to make Sun Microsystems of Mexico to become the BEST Customer Service Provider in the World on Q FY, and best in Latin America in QFY, also Customer Service quality improvement on more than % in a year.  Development of the company procedures for employees, finance, sales and administration.

Other positions:  Authorized instructor for the Management Program “The Bullet Proof Manager” and the Sales program “The Bullet Proof Sales Person” 

CISCO SYSTEMS DE MEXICO. Aug May ;  

Last Position: Cisco Mexico and Central America Channels Manager.

Company description: Cisco Systems is the world wide leader on manufacturing and sales of telecommunications solutions for Voice, Data and Video transmission.  On Mexico open it’s offices in , and currently has market presence on most of the top companies as well as in the government.

Roles and responsibilities: Development and implementation of the business strategies for certification and development of the Enterprise Partners. Also responsible for the establishment and development of High Volume Distributors, with more than Small and Medium authorized distributors.  In charge of the coordination of presales engineers, a Marketing coordinator, and sales representatives from Cisco.  Coordination, development and implementation of the marketing programs. Development and implementation of the entire business plan for the Small and Medium distributors, including contract development, selection and negotiation with High volume distributors, Marketing campaigns, promotions, discounts and awards. Direct Sales Account Representative form to .

Achieved Results: Average composed growth of ,% in four years;  Achievement of the country sales quota of . Millions U.S. Dollars; Certification of new Enterprise distributors;  Development and implementation of the strategic plan for the High volume distribution channels. Achievement of the Channels Satisfaction goal.  Sales of Small and Medium Distributors from to M US from to . First country to Implement Electronic Commerce Model with close to % usage on th year.

Recognitions: Strategic Marketing Award at San Francisco Ca., Cisco Stock Awarded, Aug , Nov. , Aug.  

DIGITAL EQUIPMENT DE MEXICO.  June July currently Hewlett Packard  

Last Position: Network Integration Services Manager NIS

Company description: Digital currently Hewlett Packard was the creator of many of the computer technologies used today such as On line processing, ClientServer model, parallel processors and Virtual Memory among others.

Roles and responsibilities: Start up of the NIS business, responsible for the Business Unit from DEC.  revenue generation, expenses and margins control of the business; Development from the business from zero.  Design, supervision and implementation of the Network and Site Services Projects countrywide, Management of the direct and indirect reports subcontractors.  Management of Design Engineers, one Area Manager; this team had the responsibility of coordination of the personnel involved in the projects.  Development of the Networks and Site Services, including personnel training, recruitment, selection and certification of products and service providers.

Achieved Results: % growth in years, the last Fiscal Year Quota was Million Dollars.

Multibrand project sale to Grupo VISA brewery for Million Dollars including Digital, Cabletron, Cisco, Com, and Structured Wiring;  Sale to BANCOMEXT for . Million Dollars, which included Structured Cabling for Km, Routers, Hubs, Fibermuxes, and Project Management. Other results: First International certified Engineer TS certified in Mexico, Technical Instructor; Installation of the First Optical Fiber Network in Mexico for data transmission.  th. level complex technical problems resolution through Mexico.

Other positions occupied: Support Engineer for VAX and PDP computers, and VMS and RSTS operating systems among others, and in charge of support engineers;  Also Field Engineer and Technical Training instructor.

Recognitions: DEC Award, recognition given by Digital in Thailand, Digital Stock awarded, Certificate of recognition, Service Engineer of the Quarter Aug. , Nov. , Mar. , Jan.

Other positions: Computer Center Manager – , Certified Support Engineer, Service Engineer  
 

PROFESSIONAL TRAINING 

 Management Diploma hrs Crestcom International.

, , , Several Management and Stackhouse Garber & Associates,

      Administration courses hrs Digital Equipment, Dale Carnegie.

 The Marketing Plan  Malcom H.B. Mc Donald & Peter Morris

 Project Management Methodology Digital Equipment

–  Several Sales trainings of various  Crestcom International, Bay Group,

      Companies hrs  Target Marketing Systems.

–  Several technical courses of  Cisco Systems Inc,

      Telecommunications equipments, Cisco Systems de México.

      LAN Switches, Wan solutions, 

      Routers, VOIP, ATM. hrs

–  Large number of Hardware Digital Equipment Corporation,

      Software, Data Networks Digital Equipment de México.

      design and maintenance

      more than . years of technical

      training

 Mechanical Electrical Engineer UNAM National Autonomous

            University of México 

PROFESSIONAL DEGREE 

Bachelor Degree:  Mechanical Electrical Engineering  Universidad Nacional Autonoma de Mexico UNAM, Facultad de Ingenieria FESC, Mexico,   Professional ID : . 

ADDITIONAL INFORMATION: 

General info: Mexican, years, Married, daughters, Spanish % native, English %, Portuguese level of understanding, Advance knowledge of PC office programs, Excel, Word, Power Point, Open Office, Internet.

Birth: Mexico City, Mex. April ,


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