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<pre>Array ( [var] => cut_url ) </pre> Resume for Aruf N. for IT / Technical Support / Computer Hardware in Surrey, Canada. Search More Resumes for IT / Technical Support on #677TG4FXN

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Resume for Aruf N. for IT / Technical Support / Computer Hardware in Surrey, Canada

Occupation: IT / Technical Support Industry: Computer Hardware
Country: Canada City: Surrey
State: British Columbia ZIP: v3w2w7

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Aruf Ali N.


Surrey B.C VW, W




  • Over years of proficiency in Hardware, Software, Networking, Printers & Peripherals.
  • Excellent communication , organizing and interpersonal skills
  • Experienced consulting skills in business and industry
  • Data encryption and securities knowledge
  • Structured and constructive problem resolution and troubleshooting skills
  • A multitasker that thrives in a zero down time and high pressure environment.
  • Experience with Micros, DNS,  File Server, IBM and HP servers
  • Experience with Mail Servers  MDaemon, MS Exchange , Novell Servers, Proxy servers

    TES Consulting – IBM Contracting    June present

    Give st level support for networking systems.

    Work with a team to review all open technical tickets or incidents relevant to supporting daily functions

    Respond to escalations in appropriate areas to minimize impact.

    st and nd level desktop support for Windows/Office users.

    Software installations and new desktop/laptop builds and upgrades.

    Develop and provide user friendly documentation on any café or office level technology implementation.

    Support for remote laptop and wireless users.

    Assist in the installation and maintenance of new and existing computers, computer based peripherals and telephones as needed  

    Manager, Millennium Technologies Ltd   January March

    Customer relations / Technical support

    Project Management including timeline, deliverables, staffing and budgets

    Developing an understanding of the issues involved

    Created network and email accounts for new users.

    Administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.

    Managed and assisted with the architectural VOIP design.

    Worked with staff to ensure they had accurate information to make decisions with.

    Assisted in supporting corporate applications; internal corporate servers, and user desktops.

    Computer set up for new users while ensuring delivery of equipment to users in multiple locations onsite and offsite

    Responsible for level calls/emails. 

    Systems Engineer      July January

    Systems Solutions Ltd    

    Hands on involvement in all aspects of Windows administration, including installation, management, application deployment, security, maintaining Active Directory and group policy.

    Installation and improvement of computer software and network equipment. 

    Computer Technician             December July

    Mega COM Technologies Ltd  

    Support users in Windows application programs such as Word, Excel and PowerPoint.

    Assisted with basic troubleshooting, backup, and archiving.

    Implementing new software and hardware including version upgrades and new systems as required.

    Be responsible for day to day operation of the computer processes across the whole company. Ensure various controls are reviewed and acted upon, that the staff is using the system properly, and that the data is accurate and up to date

    Administrative duties including ordering forms, paper, ribbons and cartridges.

    Responsible for routine scheduled tasks day end, month end, inventory count, year end, scheduled reports.

    Maintaining hardware including PC's, telephone system, cabling and other peripheral devices.

    Coordinating repairs and maintenance with phone, cabling, and other technicians.

    Liaising with computer users. Updating and training back up as needed. 

    Fire Service Technician     January December

    Fire Control Ltd 

    Maintained all hardware alarm system, telephone system, cabling and other peripheral devices.

    Component installation, Wiring checkout, System verification inspection and troubleshooting, Coordination with the electrical installation team or with electrical contractors.

    Liaise with other contractors or subcontractors commissioning agent and the client

    Completion of commissioning reports on systems following the installation and startup

    Job site final walk through and system turnover to the service coordinator 


    Diploma in Electronics      

    Windows NT        

    Electronics Trades Certificate     


  • Outstanding experience in preparing detailed specifications and methods to interface computer products the interaction between CPU and peripheral units hardware and between the operating system and user programs software
  • Construction and operation of computer hardware and related equipment, information and communication system networksmainframe systems, LAN networks, fiberoptic networks, wireless communication networks, intranets, the internet and other data communications systems.
  • Planning system concepts and hardware needs by analyzing corporate needs
  • Sales and Service planning and forecasting including specification definition, the technology to be used and the method, initial financial product planning
  • Beta Testing Discover and correct logic errors and other faults in fabricated customs/prototypes prior to production
  • Install and monitor initial computer products at various test sites pilots to validate actual performance by outside users
  • Write documentation to accompany the computer product at delivery
  • Supervise workers and manage projects
  • Determines the most efficient routing connections between computer assemblies and the physical placement of devices and printed circuit boards
  • Provide customer and network administration services, such as passwords, electronic mail accounts, security, and troubleshooting

    Available upon request

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