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<pre>Array ( [var] => cut_url ) </pre> Resume for Wafaa S. for IT / Technical Support / Computer Hardware in Hradec Kralove, Czech Republic. Search More Resumes for IT / Technical Support on Resumark.com #GWIDZBHPS
 

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Resume for Wafaa S. for IT / Technical Support / Computer Hardware in Hradec Kralove, Czech Republic




Occupation: IT / Technical Support Industry: Computer Hardware
Country: Czech Republic City: Hradec Kralove
State: Hradec Kralove ZIP: 50012



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Wafaa Bahaa Wassif Mobile: + Hradec KraloveCzech Republic Email: Sr. Network Engineer / Sr. System Administrator Accomplished and versatile handson IT Professional experienced in all aspects of networking and IT management in an enterprise LAN/WAN environments. Design, implementation, upgrade, security and support of LAN/WAN network infrastructure and services, desktops, servers and application with designing, configuring and deploying of Exchange Server . Analytical detail and result oriented. Excellent communication, interpersonal and customers support skills. Microsoft ID: Cisco ID: CSCO SKILLS: * Microsoft Certified System Engineering MCSE: Security and * Cisco Certified Network Association CCNA * Securing Cisco Networking Devices SND * Securing Network with ASA Adaptive Security Appliance Foundation SNAF * Implementing and Supporting Microsoft Windows XP Professional passed exam. * Managing and Maintaining Microsoft Windows Server Environment passed exam. * Implementing Microsoft Internet Security and Acceleration Server ISA / passed exam. * Designing Security for Microsoft Networks passed exam. * Implementing and Administering Security in Microsoft Windows Server Network passed exam. * Planning, Implementing and Maintaining Microsoft Windows Server Active Directory Infrastructure passed exam. * Planning and Maintaining a Microsoft Windows Server Network Infrastructure passed exam. * Cisco Certified Network Association CCNA passed exam. * Securing Network Devices SND passed exam. * Securing Networks with ASA Adaptive Security Appliance Foundation passed exam PROFESSIONAL EXPERIENCE University of Hradec Kralove, Czech Republic. Sep. until now Studying in the first year of a Master course of Information Management, First term passed with Grade: A NETWORK ENGINEER Al Shafar General Contracting Co. L.L.C Dubai, UAE Dec. Dec Duties and Responsibilities: Installing, configuring and managing Cyberoam Firewall Hardware Firewall Appliance and Cisco Adaptive Security Appliance that offers comprehensive threat protection with Firewall VPN, Antivirus, Antispam Intrusion Detection and Prevention, Content Filtering in addition to enhanced productivity through Bandwidth Management and Multiple Link Management over a single platform. Cyberoam appliances CR i, CR i, CR i, and Cisco PIX e, e, ASA and and . Configuring network control devices switches and router Cisco switches series and , Cisco routers and series. Windows servers , windows Server , Active Directory, Citrix server, DNS and DHCP. * Installing, supporting and maintaining new server hardware and software infrastructure. * Using VMware Virtualization Software for Desktops, Servers & Virtual switches. * Exchange server Installation, design and deployment. * Managing email, antispam and virus protection. * Using backup system for the protection of business downtime and data disaster. * Suggesting and providing IT solutions to business and management problems. * Ensuring that all IT equipment complies with industry standards. * Analyzing and resolving faults, ranging from a major system crash to a forgotten password. * Undertaking routine preventive measure, implementing, maintaining and monitoring network security particularly if the network connects to internet. * Providing training and technical support for users with varying levels of IT knowledge and competence. * Supervising other staff, such as help desk technicians. * Working closely with other departments/organizations and collaborating with other IT staff. * Planning and implementing future IT developments and undertaking project works. * Managing the website and keeping internal networks running. * Monitoring the use of the web by employees/staff. * Designing, diagnosing and troubleshooting network and other technical needs. * Preparing solution proposal and presenting them to Clients. * Keeping the customer informed by any network deficiencies and/or future shortcomings. * Visiting multiple sites on daily basis and also requires some phone based and remote client support. * Constant tracking, monitoring and documentation of all task performed. SENIOR DESK CONSULTANT SERVICE Wipro Global Service Management Centre Dubai, UAE Oct. Dec. Duties and Responsibilities: * Responsible in responding user&;s inquiries and resolving technical problems regarding computer software and hardware systems. * Assisting Help Desk Manager in developing training documentation. * Providing process based service delivery / operations, proactive monitoring and administrative services for IT infrastructure and applications. * Providing Service Level Agreement SLA based services to manage RTA Roads and Transport Authority entire IT infrastructure including network, servers, data bases, web services and desktops. NETWORK ENGINEER Virgitech Assiut, Egypt May Oct. Duties and Responsibilities: System Administration including: * Installation. * Maintenance and support. * Problem identification and resolution. * Security planning and firewall administration essentials. * Implementing and monitoring. * Windows server , Active Directory AD, DHCP server, DNS server, ISA server /, IIS server, Radius server, Routing and Remote Access server. * Cisco Routers and Switches Configuration. * Designing and implementing a network infrastructure for Virgitech under the supervision of Ministry of Communication. VIRGITECH PROJECT: Establishing a VPN connection using PPTP/LTP/ipsec and EAPTLS in an environment containing Domain Controller, DHCP, DNS, RADIUS Web server and an ISA server, under the supervision of Ministry of Communication and Information Technology MCIT Egypt. MAINTENANCE ENGINEER CANON El Ajou Group Riyadh, Saudi Arabia Dec. Jan. Duties and Responsibilities: * Reporting to the Regional General Manager. * Responsible for installing, maintaining and connecting to network, canon digital photo copiers BW and colored M/CS, Multifunctional devices such as faxes, printers and high volume devices. * Technical Support Engineer for King Faisal Specialist Hospital in Riyadh KSA at the Information Technology Affairs Department. * Responsible for maintaining Dr. Sulaiman Al Habib Hospital&;s Canon digital equipments connected to network. * Maintenance Engineer for Saudi German Hospital Group SGH Group for Canon Network products. * Maintenance Engineer for Al Mamlaka Tower and Al Faiseleya Tower Caompanies and Government Association for Canon Network products. * Dealing with customers with the most potential and well known companies, hospitals and Banks in Riyadh. * Setting smart objectives for achieving my target , SR/monthly. * Setting plans and unified systems to be applied for maintaining the coverage of uncovered areas. * Developing customers list, segmentation and targeting companies to set a solid data first and then implementing business strategy. * Maintaining customer&;s satisfaction to assure loyalty. SENIOR MAINTENANCE ENGINEER CANON Egypt ETCO CairoEgypt June Nov. Duties and Responsibilities: * Reporting to the East General Manager Head Office. * Responsible for installing and maintaining Canon analog, digital photo copiers BW and colored m/c s low, medium and high volumes , plotters, faxes and map m/cs KIP and connecting digital m/cs to network systems. COMMUNICATION ENGINEER Middle East Communication Co. EMCO CairoEgypt Jan. June Duties and Responsibilities: * Responsible for installing and maintaining Panasonic and Nortel Norstar Communication devices, working as a team leader of Engineers and Technicians. EDUCATION Bachelor in Electrical and Computer Engineering from the Higher Technological Institute of th of Ramadan City. Grade: B+, GPA: ./ Project and Project Grade: Code Division Multiple Access CDMA, Mobile System Implementing and Designing Tx and Rx Grade: A, GPA: / Language Skills: Arabic: Mother tongue English: Excellent in writing, reading and speaking French: Fair TRAINING COURSES Certified from Berlitz : Berlitz English program levels completed as well as soft skills program; Business Correspondence, Report writing, Presentation and Basic Marketing. Relations Dale Carnegie Seminar in Effective communication and Human : * High performance Team. * Problem Solving and decision making. * Successful Public Speaking, presentation skills. * World Class Customer Service. * Making sales: How to Jump Start Your Selling Career. * Planning Process: Introduction to Project management. * Technical and Business Writing. * Marketing and advertising. Onsite Companies/Factories Training: * Electronic Department of Fresh Company in th Of Ramadan CityOct. Dec. * El Nasr TV Co., Cairo May Aug. * Channel TV, Menia May Aug. * Egypt TV Maspiro Cairo Sept. Oct. * Communications Department of Cairo Subway Metro May Aug. * Moon Stone International Computer Co. Nasr City, Cairo Oct Jan PERSONAL DATA Nationality: Egyptian Date of Birth: th November Permanent Address: Assiut, Egypt. Address: Czech Republic, Hradec Kralove, Palachovy, UHK Dormitory, . Status: Single Military Status: Fully Exempted Driving License: Valid Egypt, UAE and KSA Driving License for Light Vehicles.

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