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<pre>Array ( [var] => cut_url ) </pre> Resume for valerie R. for IT / Technical Support / Computer Hardware in netanya, Israel. Search More Resumes for IT / Technical Support on Resumark.com #QB8YD7KD7
 

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Resume for valerie R. for IT / Technical Support / Computer Hardware in netanya, Israel




Occupation: IT / Technical Support Industry: Computer Hardware
Country: Israel City: netanya
State: HaMerkaz ZIP: 42277



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Valerie R. 
 

Personal details 

Date of Birth: //     

Address: Richone Letsione Street / – Netanya 

Cellular phone:     email:  
 

EDUCATION AND TRAINING 

  Course: Implementing Win Server K Network Infrastructure Hitech College, Herzlia  

            Course: Implementing and supporting MS Windows XP Pro Hitech College, Herzlia

            A+ Certification course Hitech College, Herzlia

  Course: Oracle Database Administration & PL/SQL Programming Learning Tree, France

  Course : Building Web Sites with JavaScript Learning Tree, France 

 Computer science first grade engineer Paris France

 B.Sc. in physics Paris University – France  
 

PROFESSIONAL EXPERIENCES 

today LOGIX Kfar Saba

            IBM System x and Storage Presales Engineer

I was in charge of ensuring technical expertise for a set of products in System and Storage.

  • Ensuring all configurations and sizings based on the input received from your customers
  • Assisting the sales force in the concept and pricing of network & security projects
  • Handling special pricing requests
  • Following up on technological evolution in close collaboration with the suppliers
  • Potentially assist in the integration of projects
  •  

     Shopping.com Netanya

                Content Specialist / QA tester

         Member of the matching team for the French and English catalogue with the Productizer tool.

         I participate on the MAT QA testing and improvements.

                

     Infodeclic Netanya

    PC Technical Support Specialist / Computer Sales

    Installs, maintains, and provides technical support on all computer hardware and software issues to endusers, including network devices.  
    • Maintains LAN/WAN infrastructure, including firewalls.  
    • Ensures server software is updated and patches applied on a regular basis.  
    • Maintains and monitors system backups.

    • Performed inhome PC service, including wired and wireless networking.

    • Build PCs, install applications and add peripherals.

    • Providing user education Windows, Office and answering questions.

    • Provided preliminary technical support and troubleshooting for customers.

    • Advised customers on hardware selection, as well as concurrent system requirements. 

     Zapper Technologies Telaviv

    IT Support

    Provide technical support to all company personal and notebook computers such as installation of hardware and software, upgrades, maintenance and repair.

    Responsible for the daytoday maintenance and proper functioning of LAN and WAN. Maintains the security infrastructure of all server systems, and audits deployment of patches, antivirus definitions for servers, laptops and desktops. Installs and configures new serverbased systems and applications. Provides technical support to staff on network, hardware and software issues.

            

    Webmaster, HTML Developer

    Internet web site design, hosting, programming, graphic design, deployment, and technical support, using JavaScript, ASP, HTML/DHTML, CSS languages.

    Created several client/server applications using ASP/SQL  

     LOGIX France

    Technical Support / Call Center person

    Responsible for publishing and maintaining technical support webpage.

    Answer all technical incidents via email and telephone.

    Manage help desk system by answering call and resolving computer software, hardware and telephone issues.  
    Repairing, upgrading and configuring computer system. 
    Maintaining telephone system database by moving, adding and changing telephone users and equipment...
     

      SFG France

    Computer System Administrator 
    • Installed, maintained, and supported PC systems and networks including Win /, Win NT workstation and other Multiboot systems. 
    • Conducted component installation including motherboards, video cards, network cards, I/O cards, internal and external modems. 
    • Diagnosed and corrected system hardware and software conflicts 
    • Completed system setup hardware, software, and upgrades, service packs, and peripherals.  
    • Provided other support regarding peripherals including scanners, monitors and printers

    •Train local users in various aspects of computer and Internet usage. 
     

    TECHNICAL skills 

    Operating System DOS, Windows //NT//XP, UNIX SCO

    Languages  PL/SQL, SQL, IIS, C, JavaScript, ASP, HTML/DHTML, CSS

    Database  Oracle, Access

    Software  Microsoft Office /XP, Microsoft FrontPage , Paint Shop Pro  
     

    Languages 

    French : mother tongue

    English & Hebrew: fluent  

    Hobbies:

    Tennis, Volleyball, ski


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