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<pre>Array ( [var] => cut_url ) </pre> Resume for Alan L. for Project Manager / Computer Hardware in Round Rock, Texas. Search More Resumes for Project Manager on Resumark.com #HF11W9X6X
 

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Resume for Alan L. for Project Manager / Computer Hardware in Round Rock, Texas




Occupation: Project Manager Industry: Computer Hardware
Country: United States City: Round Rock
State: Texas ZIP: 78664



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ALAN L. Cranston Drive ~ Round Rock, TX Mobile: ~ ~ CRM/SALES PROCESS TRANSFORMATION LEAD Goal Driven ~ Positive ~ Dedicated ~ Customer Focused ~ Innovative ~ Persuasive ~ Tenacious Crossfunctional team leader/player year track record driving sales performance and providing worldclass sales support for Fortune hightech company, including successful deployment and adoption management of Salesforce.com in SMB segment. Ability to bring in multiple work streams at or under deadlines through cost saving contributions and innovative process improvement. Laser focus on building programs to drive customer loyalty and retention. Competencies Include: ~ CRM Design, Deployment, Adoption & Change Management ~ Sales Process Transformation ~ BPI Greenbelt Certified ~ Solution Selling Certification ~ Crossfunctional & Global Collaborations ~ Sales Training & Facilitation ~ SFDC Reporting/Dashboard Creation SELECT ACCOMPLISHMENTS * Increased sales rep productivity by onboarding and training , user to Salesforce.com * Championed CRM platform change to drive % utilization adoption within first fiscal quarter * Increased business intelligence by driving % incumbent data collection w/i first year of launch * Developed SFDC reporting suite to shift paradigm focus to sales behavior over sales activity RELEVANT PROFESSIONAL HISTORY DELL INC Round Rock, TX / to / SMB Sales Ops Project Manager / to / Responsible for successful Sales Process Transformation within Dell Small/Medium Business segment. Worked with rd party vendors and internal crossfunctional teams to redefine existing sales model and implement Salesforce.com CRM. Facilitated multisite sales process and CRM functionality training. Analyzed SFDC activity data to drive Change Management and best practice training. Built reporting suite, established effective communications channels and helped expand scope of SFDC utilization to drive tool adoption rates. * Exceeded or met all target timelines and deliverables to successfully design and deploy SALESFORCE.COM to over , employees * Trained , sales professionals as a certified Solution Selling SME through Sales Performance Int&;l * Saved nearly , man hours on key projects for SMB focused on process improvement and innovation that increased rep productivity * Drove Net Promoter Scores of %+ with initiatives to improve overall customer experience * Slashed segment COD/Concessions by % $M annually through cross functional projects Continued.... ALAN L. page of RELEVANT PROFESSIONAL HISTORY DELL INC Round Rock, TX / to / Sales Call Audit Program Manager / to / Managed Dell&;s SMB Sales Quality Audit program utilizing rd party audit vendor to record and audit calls and provide analytical feedback on ~ sales reps. Built and facilitated best practice training and coaching programs based on subsequent audit data. Establish audit parameters for legal policy compliance standards. Managed strict adherence to quarterly budget for rd party audit vendor. * Drove % budget savings on $K annual audit budget by establishing call recording quality standards * Increased small business policy compliance scores from % to % in three quarters * Increased Ebiz policy compliance scores from % to % in under two quarters * Built training curriculum to improve overall sales processes and productivity based on audit best practices Sales Manager, Rep, Coach / to / Proven success as sales manager, rep and coach in Dell&;s Consumer and Small/Medium Business segments. Personally responsible for selling hardware, software and service solutions to assigned account set with total annual spend reaching as high as $M. Proficient in staffing and growing results oriented sales teams. Track record for identifying talent and developing successful sales teams. Consistently exceeded revenue and margin targets as rep and manager. * Effectively managed Internet Partners/dot.com sales team with total account sales >$M * Cultivated longstanding professional relationships with my account set * Met or exceeded monthly quota targets more than % of my tenure * Succeeded in developing and promoting % of direct reports to advanced sales positions during my tenure ADDITIONAL HISTORY SMB Returns Project Advisor Dell Inc. Round Rock, TX / to / Independent Distributor MonaVie S. Jordan, UT / to Present Restaurant Manager Texas Wings Inc. Austin, TX / to / Dept. Manager Oshman&;s SuperSports Austin, TX / to / State Editor Marshfield NewsHerald Marshfield, WI / to / EDUCATION / CERTIFICATION B.S. Communications, University of Wisconsin Stevens Point Dell BPI Green Belt PM Certified Sales Performance International, Solution Selling Training Certified

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