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e Camden ln
Round Lake Beach IL
Successful inside project management focusing on accurate quoting of proposals, management of shipping procedures and tracking of all orders in order to be assured that customers were given outstanding service and received their products in a timely manner. Assisted both inside and outside sales account executives providing expert product knowledge, instrumental on conference calls with account executives and clients in order to solidify the entire sales process from conception to receipt. This has given me the ability to sell a wide variety of IT products as well as successfully provide excellent customer service.
PC Mall Business Solutions Chicago, IL January to February
Sold Computer Hardware, Software, Microsoft Enterprise licensing as well as Cisco Smartnet to small and medium sized businesses. I solidified the entire sales process from conception to receipt. The process included giving the customer a quote.. Placed there orders. Tracking there orders, and following up with the customer when they receive the product. Was a member of the Players Club for top Performers. Averaged between , to , in GP per Month.
MTM Technologies, Arlington Heights, IL October to April
Worked with Outside sales team to close Citrix Enterprise Licensing renewals to various businesses throughout the western part of the United States. Sold all MTM support contracts throughout the US. My responsibilities also included quoting the customer. Placing the customer&;s order. Tracking the order for the customer, As well as following up with the customer. Top producer of sales and Gross Profit in my department. Produced $, in Gross Profit over a four month period.
ASAP Software, Buffalo Grove, IL January to January
Computer Hardware Representative
Worked with outside Sales team to close Computer Hardware, Software, Microsoft Licensing as well as Cisco Smartnet to medium and enterprise sized businesses through inside sales and indepth customer service contacts. Provided direct vendor interfacing to procure product and desired services. Responsible for Placing the customer&;s order. Tracking the order for the customer, As well as followup.
Quill Corporation, Lincolnshire IL January to December
Tech Development Representative
Sold Computer Hardware, Software, Microsoft licensing as well as Cisco Smartnet to small and medium sized businesses. Provided onetoone customer support for all products sold and Marketed hardware and software within a fastpaced and continuously changing sales environment. Helped track down and develop sales leads and future prospects. Conducted followup surveys and customer inquiries to improve sales and service
Best Buy Corporation, Vernon Hills IL January to January
Supervisor Digital Imaging
Managed department, which included the supervision and training of new employees. Had direct contact with vendors to provide store wide sales training. Organized and led sales research teams to make sure products were priced competitively. Processed and recorded counter/telephone customer orders. Assisted in ordering, pricing and researching inventory requirements. Expedited order inquiries; checked order status, investigated defects, damages, incorrect shipments, lost orders, and related items. Stocked and displayed merchandise as needed. Sold merchandise to new and existing customers. As a manager, emphasized strong customer service skills and the ability to communicate with customers and management personnel.
Home Life Furniture, Mundelein, IL January to January
Managed employees including scheduling, recruiting and training. Direct contact with vendors to establish product training. Researched furniture lines to establish best Practices for purchasing and inventory control. Assisted upper management in marketing and display of key product lines.
Circuit City, Carpentersville, IL January to January
Worked my way up from sales assistant to Sales Manager. Managed three departments. Supervised, trained and scheduled employees. Provided customer service relations and administrative functions including, but not limited to; employee hiring and dismissals, complaint resolutions, monitoring cash register receipts, and confirming cash draw counts.
College of Lake County
Associate, Business Management
International sales Canada
HP Partner website experience HP Big Deals & Partner Direct
Quotes & Price Negotiation to enterprise businesses
Experience with back end rebates IBM & HP
Product tracking and procurement
Server Experience Blades & IBM XSeries
Microsoft Windows & XP setup and trouble shooting
Citrix Licensing Specialist Sold Citrix SA
years Microsoft Licensing Experience
Norton Security Products
Desktop and Laptop computers configuration and setup
Desktop printers and Computer monitors configuration and setup
Digital cameras and camcorders setup and trouble shoot
years of Wireless communications experience
yrs experience selling Cisco and Smartnet product.
VSP Certified VMware
Member of the Players Club for Top Sales People
EMC Sales Certified
Compellent Top Gun Sales Certification