[var] => cut_url
<pre>Array ( [var] => cut_url ) </pre> Resume for Veronica D. for Customer Support / Client Care / Computer Software in Oslo, Norway. Search More Resumes for Customer Support / Client Care on #Q4BOVCDHN

Search Resumes

Post Jobs

Job Seekers:
Post Your Resume


Resume for Veronica D. for Customer Support / Client Care / Computer Software in Oslo, Norway

Occupation: Customer Support / Client Care Industry: Computer Software
Country: Norway City: Oslo
State: Oslo ZIP: 0188

View Complete Resume   Download Resume [
    [name] => cut_url
Share Share

< Back to search results Preview: For the complete resume and contact info please download it.

    [var] => content
    [type] => preview
    [var] => cut_url
Veronica D. 

    + NO

+ RO


Find a job in Norway where I can use my experience gained so far, further develop my skills and build a career.

Employment History
   Partner Business Center Regional Manager – Southern Europe

February – June   Oracle Romania SRL, Bucharest

  • Lead a team of partner business consultants whose main objective is supporting and developing partners located in France, Spain, Italy and Portugal;
  • Main activities of the team: membership renewals, recruitment, marketing activities outbound campaigns, partner enablement, specialization; 
  • Set the annual targets of the team based on each country's strategy and objectives; align the team's objective to the global Alliances & Channels team's goals;
  • Coaching and mentoring the team;
  • Reporting the results on a monthly basis both to the local organizations and the higher management;
  • Coordinated the testing of all new applications introduced in the team’s daily activities: the Oracle EBusiness Suite applications, MyPartner application built in APEX,
  • Coordinated the testers team for the validation of the new partner management system Siebel CRM implemented in ; year project
    Oracle PartnerNetwork Manager

    August February   Oracle France, Paris

  • Align the activities of the partner business consultants with the local partner sales force in Paris;
  • Sending of internal and external communications on the Oracle PartnerNetwork news and events;
  • Coordinating the translation and localization of the Oracle Partner Network portal content, Solutions Catalog content and newsletters;
  • Coordinate the marketing activities of the partner business consultants based in Bucharest.
    Partner Business Consultant

    May August   Oracle Romania SRL, Bucharest

  • Offer support to partners located in France via phone, email and web conference;
  • Responsible for the membership renewal of partners from France;
  • Distribution agreements renewals and basic licensing assistance;
  • Inbound assistance on the Oracle PartnerNetwork program Portal resources, development and support benefits, online training, marketing, etc;
  • Recruit new partners;
  • Coordinate outbound marketing campaigns;
  • Mentoring new colleagues;
  • Coordinate the relationship with the value added distributors;
  • Testing of new internal applications.

    Account Manager

    February April   ABSI SRL, Bucharest

  • Manage a portfolio of customers internet and voice;
  • Increase the number of customers by conducting telemarketing activities;
  • Post sales assistance;
  • Coordinate the distribution of the prepaid international calls cards;
  • Maintain the relationship with the providers;
  • Translation activities.
    Internet Assistant

    September February     Softwin SRL, Bucharest

  • Assist internet users via chat in finding the information more quickly on the internet;
  • Real time assistance via chat on commercial websites such as: Promod, Du Pareil Au Meme, Club Mediterranee, NotreFamille;
  • Email assistance for FNAC;
  • Voice projects for Orange and SFR France Dicto Texto;
  • Translations.
  • Education
    October – June   University of Bucharest
  • Bachelor's Degree, French and Italian languages and Literatures
  • Courses on the French and Italian language and literature;
  • Pedagogy courses.
  • September – June    ‘Spiru Haret’ Highschool, Tulcea

  • French and English intensive courses
  • Certification and other trainings
  • Chartered Management Institute: Level Introductory Diploma in Management
  • Dale Carnegie days training: High Impact presentations
  • Dale Carnegie days training: Managing people in projects
  • Huthawaite International – SPIN
  • AIMS Human Capital Romania – Efficient Customer Relations
  • Partnership Continuum, Inc. – Building Smart Partnerships
  • HART Human Resource Consulting – Recruitment and selection training
  • Languages
      English advanced  
        French fluent  
        Italian intermediate  
        Romanian – native  

    Not Enough Credits
    Sorry, but you don't have enough credits to download this resume.

    Purchase more credits
    Not Available
    Sorry but this resume is not available for download. Please choose another!

    Confirm Download

    Would you like to download  for 1 credit?

    You have  credits left.

    Yes No 

    Don't ask me again
    Confirm View Complete Resume

    Would you like to view  for 1 credit?

    You have  credits left.

    Yes No 

    Don't ask me again