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<pre>Array ( [var] => cut_url ) </pre> Resume for frederic C. for Customer Support / Client Care / Computer Software in Brussels, Belgium. Search More Resumes for Customer Support / Client Care on Resumark.com #TNWIL26JM
 

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Resume for frederic C. for Customer Support / Client Care / Computer Software in Brussels, Belgium




Occupation: Customer Support / Client Care Industry: Computer Software
Country: Belgium City: Brussels
State: Brussels Hoofdstedelijk Gewest ZIP: 1082



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Nationality : Belgian Location : Brussels Date of Birth : October Mother Tongue : French Phone : + Email : Experiences Frederic C. / to present : Principal Advisor : Pwc Pwc is an International consulting services Enterprise. My responsabilty consists of installing, testing, documenting and providing the application&;s support to the customers. Key Achievements : * First experience in the financial domain / : Delivery & Support Manager : Pantechnik International Pantechnik International is a Shipping Management Enterprise. My role consists of delivering small to large projects to customer&;s environment, managing the support team, allocating ressources accordingly, achieving customer&;s SLA Service Level Agreement and acting as third level support. Key Achievements : * Improve quality performance for delivery with installation&;s procedure and testing * Established good working relationships with customers * Delegated responsibilities and assigned priotities * Increase support service level with team member&;s training : Solution&;s Integrator & nd level support : Pitney Bowes Pitney Bowes is an International Mailing & Shipping Enterprise. My responsabilty consisted of development for customer&;s solution, testing, delivery and nd level support. Key Achievements : * Gain good analysis & development skill : Solution&;s Integrator : Logon S.I. Logon S.I. is an Electronic Document Management Enterprise. My role consisted of development around partner&;s application, testing and delivery. Key Achievements : * Learnt working in an integration team * Perform unit testing * Improve project delivery Personal Interests Sports : Tennis & Running Hobbies : Cinema Educations OS : Windows Server DBMS : Microsoft SQL Server , Oracle Web Server : IIS Programming Language : Microsoft VB & VBScript, cdebugging only Virtualization Software : VMware Technical Skills : ICT Bachelor, Brussels, Inraci ICT Bachelor, with work experience of months at Hewlett Packard. : ICT Bachelor, Brussels, Institut Paul Lambin

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